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Official Mumsnet mobile thread numéro deux

994 replies

RebeccaMumsnet · 21/08/2014 14:18

Hi all,

As you know we have launched the new mobile site, we know it's a big change and we are still very keen to get it right with your help. This is very much a version that will evolve with your help as part of the testing process.

There have been a few glitches that have/are being ironed out and the HUGE thread has nearly maxed out, so we thought it best to start a shiny new one.

We know change is tricky but, as with most things MN, we are all ears and happy to look at any feedback you have on ways we can improve the new site.

Thanks all Thanks

OP posts:
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TickleMyTitsTillFriday · 22/08/2014 07:43

Dear god. Have just come back to the mobile site to see if it's any better. It's not. It took me ages to post this and the whole thing makes me think "FUCK OFF PEUGEOT. JUST FUCK OFF" I was going to buy a Peugeot but I've changed my mind.

LilyandGinger · 22/08/2014 07:24

^^ but ion ???? button obvs

StandsOnGoldenSands · 22/08/2014 07:23

I use mobile 90% of the time. Tried the app a while ago and didn't get on with it. Desktop site on mobile is workable but not by any means easy to browse quickly and fluidly, as the old mobile site was. Posting on it is a massive chore.
It is not an exaggeration or being a drama llama to say that my MN use will be pretty much dead with this new mobile site. And no warning of change! I feel sad about it but that's that I suppose.

LilyandGinger · 22/08/2014 07:23

I came onto the thread to ask about the 'top' but ion but I've just found it so Grin I've very happy now.

I like it!

Rowgtfc72 · 22/08/2014 07:04

Its taking forever to bookmark things but have managed to highlight posts now and find the back to top button. Only problem now is the white screen. I'm not epileptic and haven't had migraines for years but more than ten minutes with this and I have a headache! I even read a book last night and spoke to my dh !Grin loving the smilies by the way.

TickleMyTitsTillFriday · 22/08/2014 06:55

Mumsnet.

The poll. are you going to do a poll?

I literally can't use the new one so that will be me unable to stay SadSad

Needasilverlining · 22/08/2014 06:54

I've just downloaded an ad blocker and it doesn't work. Grrr.

That point about skimming vs reading is a good one - nothing in this layout catches my eye (apart from the ads of course).

MNHQ, you're normally so good at communicating - PLEASE today could you stop trilling merrily about glitches and fixes and acknowledge that there are serious problems here and users do actually feel it's a step backwards? I'm actually getting far crosser because it feels like I'm being jollied along like a toddler.

polkadotdelight · 22/08/2014 06:48

Im on the verge of giving up and leaving the site.

Pages are painfully slow to load, if they load at all and when they do it is incomplete. My circles are all blank etc.

When I have tried to post it has taken forever and Ive had to refresh the page which has resulted in duplicate posts. I cant find a report button to reporr the duplicates unless I use the desktop version - not easy on.a phone screen.

The floating blue bar obscures the text of posts so I cant read them.

The white contrast is giving me a headache.

Im sick of having to scroll down to the bottom of the page to jump to the end of a thread if Ive already started reading it.

Ive seen no improvement since this awful launch and have got better things to do than to perservere with this.

polkadotdelight · 22/08/2014 06:47

Im on the verge of giving up and leaving the site.

Pages are painfully slow to load, if they load at all and when they do it is incomplete. My circles are all blank etc.

When I have tried to post it has taken forever and Ive had to refresh the page which has resulted in duplicate posts. I cant find a report button to reporr the duplicates unless I use the desktop version - not easy on.a phone screen.

The floating blue bar obscures the text of posts so I cant read them.

The white contrast is giving me a headache.

Im sick of having to scroll down to the bottom of the page to jump to the end of a thread if Ive already started reading it.

Ive seen no improvement since this awful launch and have got better things to do than to perservere with this.

Attheendof · 22/08/2014 06:44

But Sherbourne there is always the option of returning to the older site entirely. What is the split of users who prefer new/prefer old? If more dislike it than like, what is the point of continuing to piss off your users?

GermyJamie · 22/08/2014 06:20

I think this may be a particular problem with my OS as others don't seem to be bothered in the same way.

There's no paperclip. The shortcut bar is too pale.

My shortcut bar and advert also rarely move. I've lost them completely a couple of times when I've scrolled past but that's all. Otherwise they stay put.

I'm using a Nokia Lumia 1020 Windows Phone with the new OS - 8.1.

Official Mumsnet mobile thread numéro deux
Sherborne · 22/08/2014 06:20

For those asking for the old site, it's not going to happen... That would mean mn maintaining effectively 3 (2x mobile, 1x desktop) seperate sites and underling source code, effectively adding a third to their site maintenance costs just to support existing users.

Sherborne · 22/08/2014 06:15

I think that what irks me most is that the old site was a bit clunky, and even a little twee, but those were both endearing features. It helped make mn feel like something friendly that had grown over time.

The new design, however, feels like a corporate top-down imposed design, and while there are some nice things in it (ellipses, smiley menu), it just feels too "slick and commercial" compared to the old one.

(that, and the reduced functionality... What's with the number 18 on tio?)

Lumineer · 22/08/2014 05:45

Bugger. Now have a different ad and it's flashing. I take it all back.

Off to the iPad. I really do think my children will thank MNHQ for this. If I can't use MN on iPhone they might get a bit of attention while we are at parks and cafés.

Lumineer · 22/08/2014 05:43

Oo my advert has stopped flashing. That's much better. Hopefully that's not just because of the particular as but a fix in itself.

I don't like the new look but I do like how quickly they are working out the glitches.

TickleMyTitsTillFriday · 22/08/2014 05:42

and I've got a bad back and I'm in agony.
normally I would just lie and mumsnet and now I can't even do that. I'm really pissed off actually.

Why, for the love of god, won't you answer the question of can we have the option to go back??! WHY????????Angry Angry

Babychumbles · 22/08/2014 05:11

There doesn't seem to be any way to see how many pages are in a thread? I randomly scroll forward to see if anything will come up. I 'm sorry but still really can't get on with the new site at all. Please don't feel it's just because nobody likes change. When change improves I love it or even if it just had worked the same I wouldn't be complaining. It's really horrible to strain to read with the faint lettering. I have less than 2 thumb widths to read the text in now- it feels cramped. The huge white spaces are pointless. We are here to read text thanks. I have so much affection for this brilliant funny site, please don't make it so hard to use.

TickleMyTitsTillFriday · 22/08/2014 05:08

I have gone to the app because I couldn't cope with the new mobile site.

Really Mumsnet it's FUCKING awful.

Coumarin · 22/08/2014 04:14

Why can I see a huge list of my hidden threads?

They are all there, visible, when I go to 'threads I'm on'.

MiscellaneousAssortment · 22/08/2014 01:27

I suspect the changes weren't meant to sacrifice the user experience to the will of advertisers, it just feels like it because they haven't got it right.

The old version doesn't look as beautiful or polished or quite up to date with other sites. I'm sure that was part of the brief. However instead of following slavishly trends in fonts, white spaces, usability etc, they would do well to read emerging reports that it's harder to read such 'slick and skim-able' sites, and the ability to engage with content or even retain information from these interfaces is lower. A case of beauty really coming before usability or just basic humanity. This site in particular is all about the user interaction and cannot slide by on pretty superficiality.

LineRunner · 22/08/2014 01:02

People may as well leave if they can't use the site or trying to read it gives them a headache.

Pipbin · 22/08/2014 00:24

Yet I was told I was being dramatic saying that people are being dramatic and leaving.

Anyone would think they have changed the Radio 4 schedule or the Doctor Tardis

LittleBearPad · 22/08/2014 00:10

Don't you think that's a bit of an overreaction Zebra. The new version gas been running for about 30 hours and it's already a lot better than it was yesterday afternoon.

HauntedNoddyCar · 22/08/2014 00:10

My major technical gripe now is that when I hit post now, apparently nothing happens.
If I scroll to the top of the page there is a 'progress' circle.
If I wait 30 minutes then it's still there. I can't click on TIO to check it's worked.
If I go to my phone's bookmarks to TIO then I know it worked.
Things have improved since last night but not handling posts properly on some platforms is pretty fundamental.

MysteriousCircusZebra · 22/08/2014 00:08

Its a shame really. I did love MN. I found it following the birth of 2nd dc years ago, and I loved the fact that there was lots of people here talking about other stuff as well as children. I've picked up amazing snippets of information that I would never otherwise have known, and in many ways, with young children at home, it was a bit of a lifeline for me. Always someone to chat to, a bit of sanity and the voice of reason from many people.

But it doesn't feel like that now. Its not in real time any more. Not in the same way. And I don't like it. And find its not really worth the effort to struggle to use it. Especially as the new layout seems to give me a headache. I can adapt to change normally, but these changes feel like a huge step back, not something new and exciting to embrace. I don't really understand why you have changed it to this degree mnhq. Surely there was something you could do with the old site to ramp up your advertising if thats what you needed. But it seems like you don't really care that much about the people who use your site right now. Thats fair enough, its your site, you do whatever you want with it to take it forward however you see fit.

But it doesn't work for me like this and I can't really see how thats going to change. Which doesn't matter. I'm just one person in the whole scheme of it all.

But I'm out now. I can't use it how I want to, and I can't be bothered trying anymore. So, best of luck to you with the site, hope you get where you want to go with it.
And bye to lots of the amazing people on here that might not recognize me under this user name, but possibly would under past names.

Be lucky. Its been real Wink