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Online application for secondary school failed to submit

157 replies

NH78 · 08/01/2023 20:42

Hello

I am unbelievably stressed and any advice would be greatly received.

We completed and submitted our application form for DS secondary school on 28 October - three days before the deadline.

On 14 December I accidentally logged into the e-admissions website instead of DS school to check his dinner money account. Once logged in, to my absolute horror, I saw “application not submitted”. I could not believe it!

I immediately re-submitted the application and emailed the LA e-admission team and explained what had happened - their response was simply that the application is late and will not be looked at until after 1 March (National Offer Day) when all on time applications are processed.

I emailed the Headteacher at DS school, who emailed the head of admission’s and asked that under the circumstances our application could be considered as “late with good reason” but this was refused.

There are three decent schools near us and one bad one, which always has spaces left. As our application will not be looked at until after 1 March, it is inevitable he will be offered a place at the bad school.

I am distraught. I haven’t spoken to DS about this - he is going to be crushed!

We will obviously appeal but not sure on what grounds.

Has anyone been in this situation before?

Any advice would be appreciated!

Many thanks,

NH78

OP posts:
NH78 · 02/03/2023 08:30

@prh47bridge would it be possible to PM you with regard to advice for an appeal? Many thanks!

OP posts:
NH78 · 02/03/2023 08:24

Thank you

OP posts:
SheilaFentiman · 02/03/2023 08:22

Fingers crossed for you, OP

NH78 · 02/03/2023 08:03

No, we did not receive an offer. LA have confirmed we will receive an offer in the first 3 weeks of March. There are currently no school spaces as of yesterday for any secondary schools in our area. I feel sick!

OP posts:
musicmum75 · 01/03/2023 23:47

How did you get on OP? Did you get your allocation today? I hope it worked out ok in the end.

Devineursula · 21/01/2023 11:07

Op any developments? I have read the thread and I suspect very unlikely you’ll be successful if heavily over subscribed based on the detail of your thread but I could well be wrong!

BloodAndFire · 16/01/2023 16:17

The onus is obviously on the parents to make sure the application has been submitted. I don't know anyone who didn't check multiple times to make sure it was showing as submitted, or who wouldn't have got in touch if they hadn't received a confirmation email.

Wellwell82 · 16/01/2023 15:58

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StrictlyJowita · 16/01/2023 15:55

My year 10 son said exactly the same to me in relation to the failure of his homework to submit on time! 😂
Did he? What a liar he is. Poor you. I'm sure your expertise in haranguing people must have come in handy that day.

Wellwell82 · 16/01/2023 15:01

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prh47bridge · 16/01/2023 13:09

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Exactly what Post Office said to the subpostmasters who had problems with Horizon. That attitude (computer says no) led to the biggest miscarriage of justice in history.

Ariela · 16/01/2023 12:51

yummyscummymummy01 · 12/01/2023 09:33

Why don't you do a FOI request and ask how many complaints they've had about their school application system? Also ask what errors have been recorded in the past couple of months. You may well find that you aren't alone and there are serious underlying issues.

@NH78 You should do this, if only to clarify in your own mind whether the system is faulty or not.

Pipsquiggle · 16/01/2023 12:18

OP - hope for the best, plan for the worst.

There could be admin you could be doing now so that when you get your school allocation on the 1st March, you are ready to go on what to do next.

hotdiggetydog · 16/01/2023 11:53

Late. Your responsibility.

WolfFoxHare · 16/01/2023 11:49

It's easy when you're a busy parent to not realise you HAVEN'T received an email. Try not to blame yourself too much OP. Fingers crossed you get through on either appeal or waitlist.

Wellwell82 · 16/01/2023 11:14

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NH78 · 16/01/2023 10:54

Very clever

OP posts:
Wellwell82 · 16/01/2023 10:42

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NH78 · 16/01/2023 10:40

Go away!

OP posts:
Wellwell82 · 16/01/2023 10:39

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NH78 · 16/01/2023 10:29

We did.

OP posts:
Wellwell82 · 16/01/2023 10:26

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NH78 · 16/01/2023 10:24

Which part exactly?

OP posts:
Wellwell82 · 16/01/2023 10:22

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RoseslnTheHospital · 16/01/2023 09:56

It's not that complicated. You did start your application. You tried to submit it, by pressing the final "submit application" button, but you didn't do any checking to ensure your application was successfully submitted. It is possible that you didn't actually click the button properly, or that you clicked it but you had a web browser/internet issue and the submission didn't go through, or possibly you submitted it correctly but there was an error at receiving end which meant it wasn't successfully processed. Regardless, your application has been regarded as too late for the main "on time" applications.

The only thing you can do now is wait until after 1st March and see what school you get offered, then appeal if it's not the one you want. Get on the waiting lists for any schools you'd prefer to the one you've been offered, and go through that process as well. If you live close to your preferred school, it's likely you'll be near the top of the waiting list. There is likely to be some movement before September as some children might take up private school places, or have other reasons for not taking up a school place.