My son got 1 mark away from an A* in his English literature GCSE and an English teacher I spoke to on results day said he would put in for remarks. He has since told me he put both of his papers in. I've now found out by looking at raw to ums converter, that he got full ums in 1 of the exams so need to have the remark cancelled for that 1 paper. The exam officer won't reply to any of my emails, so I'm very concerned. I rang a AQA but they said it has to go through exam officer. I'm not sure what else I can do.