Active discussions

Please or to access all these features

Talk
Mumsnet classics

Relive the funniest, most unforgettable threads. For a daily dose of Mumsnet’s best bits, sign up for Mumsnet's daily newsletter.

Original poster

British Gas are bastards and i hate them and they smell of poo.

163 replies

NewspiritsFromOldghosts · 23/10/2008 10:17

Checked online banking this morning, as i do every day.

My normal direct debit to BG is £60 per month Gas and £57 per month Electricity. Got the last 1/4ly bill Sept so the monthly amount hasn't changed and i haven't been notified of any intention to change.

The fucking twats have taken £108 for the Gas and £59 for the elctricity. Whenh i phoned them up the nob on the phone told me that "they" have decided that from now on my monthly bill will be £108 for gas and £80 for electric as "i might use more energy in the future".

The over payment has actually left me in credit for both bills.

I have cancelled said direct debit and am switching.

It's only two months ago they took my monthly payment 6 times in one month!

OP posts:
titfortwat · 23/10/2008 11:02

i can't stand the bastards either. They just don't give a toss about customers.

nickytwoooohtimes · 23/10/2008 11:01

God, it is infuriating trying to deal with energy companies. It took us months to get our money back from Scottish Power.
The words 'small claims court' helped.

MerlinsBeard · 23/10/2008 11:01

DP threatened to take them to court as they took money out of his account that he hadn't authorised which is theft. they refunded him pretty quickly after that. we are switching to utilities warehouse i think (BG tried to keep us by offering low bills so DP thinking now)

Tortington · 23/10/2008 11:00

yes indeed the cunwhacker reference has a lot of sway in these situations

try cock muncher too - that always works to get a result

Original poster
NewspiritsFromOldghosts · 23/10/2008 10:59

Am on the phone to them as i type. They are trying to tell me they are only charging me for one, i have eon on the other line giving me the supplier numbers for BOTH meters.

Am going to tell them you have judged them as cuntwhackers. Will let you know if they hang up.

OP posts:
Tortington · 23/10/2008 10:56

fucking cuntwhackers - two meters? gt your money back and change fuckers

Original poster
NewspiritsFromOldghosts · 23/10/2008 10:50

RAAAAGH! Have just gone to switch online to Eon, saves me about £200 and i get clubcard points.
Fucking nobrotting bastards won't let me switch as they have registered TWO electricity meters on my property. I'v been paying double bubble for over a YEAR!!!

OP posts:
nickytwoooohtimes · 23/10/2008 10:49

BASTARDS>
Scottish Power are a bunch of twats too.

Tortington · 23/10/2008 10:47

fecking cock munchers. how can they cahrge you more?

feckers

Original poster
NewspiritsFromOldghosts · 23/10/2008 10:20

I know, they are cunts custy. BG charge you more if you pay by standing order.

OP posts:
Tortington · 23/10/2008 10:19

fuckers 0 thats the prob with DD

i am with n power and at one point i changed to standing order - and they said that they didn't recognise it and made it really very difficult - i kinda said i dont give a shit what you recognise or ithat your systems aren't set up for it - i've paid you so deal with it

Original poster
NewspiritsFromOldghosts · 23/10/2008 10:19

Ooo, will have a look!

OP posts:
FlirtyThirty · 23/10/2008 10:18

Switch with Which!

Swipe left for the next trending thread