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British Gas are bastards and i hate them and they smell of poo.

163 replies

NewspiritsFromOldghosts · 23/10/2008 10:17

Checked online banking this morning, as i do every day.

My normal direct debit to BG is £60 per month Gas and £57 per month Electricity. Got the last 1/4ly bill Sept so the monthly amount hasn't changed and i haven't been notified of any intention to change.

The fucking twats have taken £108 for the Gas and £59 for the elctricity. Whenh i phoned them up the nob on the phone told me that "they" have decided that from now on my monthly bill will be £108 for gas and £80 for electric as "i might use more energy in the future".

The over payment has actually left me in credit for both bills.

I have cancelled said direct debit and am switching.

It's only two months ago they took my monthly payment 6 times in one month!

OP posts:
Tamarto · 23/10/2008 11:50

FREE THE MUMSNET ONE FROM HER CONTRACT FROM HELL!!!!!

Tamarto · 23/10/2008 11:48

Do you have a third phone? The nice people in her office will dial 999 if needed, but beware if they hear you they may not be able to help her through the laughter

mamalovesmambo · 23/10/2008 11:48

is EON lady reading along? Oooh, Oooh please sing kumbaya down the phone to him - he will burst a vessel

Bramshott · 23/10/2008 11:46

Hello Mr BritishGas who has just googled this.

We are being tongue in cheek when we call your company a bunch of c**whackers, BUT we do demand to know:

  1. Why you changed Ms Newspirits Direct Debit without informing her?
  1. Why you are obstructing her consumer right to switch suppliers?
  1. Why you seem to have no idea how many meters you have on her property?
  1. Why you are making such obscene profits, yet charging customers through the nose, and clearly not spending enough money on staff training and consumer relations?

Thank you!

NewspiritsFromOldghosts · 23/10/2008 11:45

HE STILL WON'T GIVE ME HIS EMAIL scaredy cat tosspot.

Am humming nelson mandela song whilst he talks at me. He is not happy. I think eon lady is choking, do i call 999?

OP posts:
NotDoingTheHousework · 23/10/2008 11:45

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NotDoingTheHousework · 23/10/2008 11:45

This reply has been deleted

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mamalovesmambo · 23/10/2008 11:43

lol lol lol - Hello EON!!! Fuck off BG

JJ · 23/10/2008 11:42

They are all taking showers so they do not smell of poo anymore. Then they will accuse you of libel.

Can you slander someone to their face? I mean, is it slander if I say to someone "You are a skanky bitch whore?". If they're not, that is. Otherwise it's just true.

unhappy · 23/10/2008 11:41

cant beleive the expletives on this post its had me in stiches - British Gas dont you just love em

NewspiritsFromOldghosts · 23/10/2008 11:41

He's back! Have just told him it's libel not slander as per lousfriend helpful post.

Woman on phone from eon is now making strange hiccoughing noises down the phone.

BG "manager" is now giving me lecture on getting more bees with honey.

I DONT WANT BEES I WANT TO SWITCH AND I WANT MY MONEY YOU NOB JOCKEY TWATTING WANKY FUCK

OP posts:
Twixabix · 23/10/2008 11:40

www.bbc.co.uk/blogs/watchdog/2008/10/energy_companies_reveal_all.html Ops :$

Tortington · 23/10/2008 11:39

you are writing to martin - that money saving expert

Twixabix · 23/10/2008 11:39

Quote them this [[http://www.bbc.co.uk/blogs/watchdog/2008/10/energy_companies_reveal_all.html}}

Tamarto · 23/10/2008 11:38

Tell them that if they will insist on keeping you on hold, you will be charging for your time, surely someone there has a clue?

nickytwoooohtimes · 23/10/2008 11:37

Yes, and the Grundian Money section on Saturdays is frequently filled with letters and articles about BG.

Twixabix · 23/10/2008 11:37

Watchdog would be VERY interested. They ran a piece last week about how fuel prices have actually dropped to the suppliers but they have not passed this saving onto customers. By law they cannot change direct debits without prior consent.

Tamarto · 23/10/2008 11:36

i am cying with laughter now!

Tortington · 23/10/2008 11:35

HELLO EON

BRITISH GAS ARE CUNTWHACKERS

AND

COCK MUNCHERS

nickytwoooohtimes · 23/10/2008 11:35

's not slander.
Loving the 'missing money'.

NewspiritsFromOldghosts · 23/10/2008 11:35

tamarto - i think i am just holding whilst they slag me off....or they may be frantically googling?

OP posts:
Lousfriend · 23/10/2008 11:35

And it's libel anyway, not slander. twaT.

With direct debit they are NOT ALLOWED to change your payments without giving you notice. This is from the financial ombudsman.

Tortington · 23/10/2008 11:35

tell them you are writing a letter to MP

you work as a journo type and you just happen to know ...erm....shit name someone........a consumer correspndant

you are e-mailing watchdog - they say they are going to ring you when youg et off the phone - they are interested in running a piece

NewspiritsFromOldghosts · 23/10/2008 11:35

eon are on other line, i have two phones going and feel very american powersuited type lady. The lady is telling me to keep posting and is asking me to read it out to her Apparently i am on speaker phone in the eon offices....

OP posts:
Tamarto · 23/10/2008 11:33

What are you holding for now?

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