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Original poster

British Gas are bastards and i hate them and they smell of poo.

163 replies

NewspiritsFromOldghosts · 23/10/2008 10:17

Checked online banking this morning, as i do every day.

My normal direct debit to BG is £60 per month Gas and £57 per month Electricity. Got the last 1/4ly bill Sept so the monthly amount hasn't changed and i haven't been notified of any intention to change.

The fucking twats have taken £108 for the Gas and £59 for the elctricity. Whenh i phoned them up the nob on the phone told me that "they" have decided that from now on my monthly bill will be £108 for gas and £80 for electric as "i might use more energy in the future".

The over payment has actually left me in credit for both bills.

I have cancelled said direct debit and am switching.

It's only two months ago they took my monthly payment 6 times in one month!

OP posts:
TheInvisibleSpookDidIt · 23/10/2008 16:17

You realise this is going to end up in one of those e-mails that gets circulated; 'Genuine compalint recieved by BG', and they'll have to use it in their training seminars on how not to deal with customers

PsychoAxeMurdererMum · 23/10/2008 15:42

I am sure it will.

it will certainly help eon with 'how not to treat customers'....

I am wondering how long it will take for this thread to reach RL anyway, as all of the staff in the eon office have no doubt told family and friends, and someone is going to know someone who is in the media......

Original poster
NewspiritsFromOldghosts · 23/10/2008 15:32

I have! I thought it might help them.

OP posts:
PsychoAxeMurdererMum · 23/10/2008 15:29

tis a very good email tho.....and FWIW, no idea on your name still!!!

LOL at "Don't worry, i don't expect a reply to this, i haven't had a reply previously so fail to see why you would bother this time either."

have you linked to this thread by any chance???

Original poster
NewspiritsFromOldghosts · 23/10/2008 15:20

Oh shit! Have posted my name. Will have to have deleted now. Buggery bollocks. Sorry.

OP posts:
NewspiritsFromOldghosts · 23/10/2008 15:19

This reply has been deleted

Message withdrawn

Original poster
NewspiritsFromOldghosts · 23/10/2008 15:03

Don't work for British Gas do you Cadbury?

I am emailing them a link to this thread now on their website in the rather well hidden complaints page.

I doubt i'll get a response, they seem to be above actually doing anything other than take the piss really. Still, i expect it'll give them a bit of a laugh.

OP posts:
needmorecoffee · 23/10/2008 14:48

kiss ass eh?

Cadbury · 23/10/2008 14:06

Oops, that should be Kick, not kiss!

Cadbury · 23/10/2008 13:57

Kiss ass Newspirits. I haven't enjoyed a thread so much for a long time.

ElfOnTheTopShelf · 23/10/2008 13:36

my woes with BG

well, if you have online billing, it wont be an issue as you dont get a paper bill, so they should have written specially to tell you.

Kick their arses

Original poster
NewspiritsFromOldghosts · 23/10/2008 13:34

thanks elf, i have online billing 1/4ly and pay monthly by dd.
There was no notification of any change in the dd. In the past i have always had a letter from them.

I may change my name to missnewspirits now.

OP posts:
wessexgirl · 23/10/2008 13:31

Lololol, Miss Newspirits and Custy both deserve the gold award for consumer services.

British Gas, otoh, deserve to have this thread blown up and writ large on every billboard in the land.

ElfOnTheTopShelf · 23/10/2008 13:30

Okay, whilst I am laughing my head off at the posts... do you get a bill from them on a qtr basis, if so, get out the last one and CHECK they have not forwarned you that you will see an increase in the DD.
They did this to me btut its in an afterthought kinda of way, so you may have missed it.
Just to check before you take it further.

I will dig out my BG stresses and link in a mo...

MerlinsBeard · 23/10/2008 13:21

maybe that could be her new name

I am waiting for EON lady to sign up as Kumbaya

Original poster
NewspiritsFromOldghosts · 23/10/2008 13:20

Ah, not if she namechanges.

(i see shades of GF here. )

OP posts:
MerlinsBeard · 23/10/2008 13:19

i think custy may get in trouble a lot if you do that

Original poster
NewspiritsFromOldghosts · 23/10/2008 13:18

So if i go to court can i use this thread as my defence?

Yes my lord, i am refusing to pay on the grounds that BG are cuntwhackers.

Gavel. Judgement is found in favour of miss newfromold.

OP posts:
ChubbyDick · 23/10/2008 13:15

OMG I haven't laughed so hard in ages!

MerlinsBeard · 23/10/2008 13:02

this HAS to go to MN classics!

BTW i would LOVE for you to have to go to court about this in a way because in the end you are telling the TRUTH about them, its not libel/slander if its true is it??

Wonder if the eon lady will join MN tonight

TheInvisibleSpookDidIt · 23/10/2008 12:59

By the way, as all calls are supposedly recorded can you ask for a copy of the recording and put it on you tube so the whole world canhear what arses they are??

TheInvisibleSpookDidIt · 23/10/2008 12:57

Oh God, I feel sick with laughing so much.

BG phoned me the other day and asked why we have left them and whencan they reactivate the account.

We have never been with BG, lived here for 10 years and been with scottish power the whole time (and they're a bunch of wankers too- we cant leave them because we have white meter heating??? ).

This should be moved to classics

PsychoAxeMurdererMum · 23/10/2008 12:56

just to say, we changed a week or so ago from BG.......rang them a while back as it was raining hard and the rain was poring thro our boiler and was flodding the kitchen.........rang them in panic, could they care, nope fuckwits!!!

they would still have hounded me for the gas bill tho wouldn't they, even if I had have carked it from the gas leak that they refused to acknowledge!!!

PsychoAxeMurdererMum · 23/10/2008 12:53

OMG.......I go off to nurse my son for a while and miss the funniest thread in utter yonks!!!

I have just choked my lunch and the DS's are having to nurse me!

MmeTussaudsChmberOfChocHobnobs · 23/10/2008 12:43

ROFL at this thread, how soon can it be moved to Classics.

Perhaps we could do a mass move to Eon in protest of NewSpirits incarceration.

Well, you lot could, I am stuck with SwissGas or whatever they are called here.

Swipe left for the next trending thread