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Boots refusing to sell canesten to men! Wtf!

464 replies

Stressedgiraffe · 01/06/2023 16:25

Dh went to boots to buy canesten today and the sales person refused to sell it to him as he was a man! Apparently the pharmacist stepped in and he bought it.
Wtf? Surely men can get thrush or could have been buying it for someone else. It's bonkers
Apparently she said it was a boots policy!

OP posts:
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11
monsteramunch · 08/06/2023 14:46

TheShellBeach · 08/06/2023 14:21

I did promise not to mention pharmacists again on this thread, but honestly - nothing they say and do makes sense.
Rules and regulations, yet you can buy anything online...........

That's not the fault of individual pharmacists though is it? It doesn't make one a wanker for sticking to the rules, even if the rules seem silly. They don't really have a choice 🤷🏻‍♀️

TheShellBeach · 08/06/2023 14:21

I did promise not to mention pharmacists again on this thread, but honestly - nothing they say and do makes sense.
Rules and regulations, yet you can buy anything online...........

RobinsHood · 08/06/2023 14:12

I don't understand how pharmacists could lose their licence over a sale where they performed their duties by asking and advising but the person lied.

Surely if investigated and it's established that the only thing the pharmacist is guilty of is not being psychic (to know if the medication is truly for the person or not, or what they're really going to do with it despite saying the right thing), the pharmacist wouldn't lose their license.

Catsmere · 08/06/2023 13:16

Yay for the Thread of Dave!

ArabeIIaScott · 08/06/2023 13:16

Watching it walk its way over to the other board. Well done, Dave.

bbc madagascar GIF by Head Like an Orange
LivMumsnet · 08/06/2023 13:13

Afternoon everyone - we've had a lot of nominations for Classics for this gem of a thread...it's certainly got legs Grin

We're going to move it over now and we really hope that Dave the Millipede is feeling a bit better now, @Stressedgiraffe - please do give him a foot massage from us! Flowers

TheShellBeach · 06/06/2023 11:19

Actually, I feel a bit guilty for stealing Dave's limelight by sharing my views on pharmacists on the thread.

Sorry, Dave. Hope your leg gets better soon.

Catsmere · 05/06/2023 20:54

HoppingPavlova · 05/06/2023 10:55

Am I the only one who doesn’t really give a shot about the chemist business but just wants to hear more about Dave? And Princess.

You are not alone!

HoppingPavlova · 05/06/2023 10:55

*shit.

HoppingPavlova · 05/06/2023 10:55

Am I the only one who doesn’t really give a shot about the chemist business but just wants to hear more about Dave? And Princess.

VitoCorleoneOfMNMafia · 04/06/2023 19:19

TheShellBeach · 04/06/2023 18:08

Okay, so explain why I can buy anything I want online, without the usual Pharmacy Third Degree/ No You Can't Have It Because We're Pharmacists, So Piss Off. Which is what everyone on this thread hears from an actual shop.
We're able to buy stuff online though.

It's a nonsense.

Because you are buying online where unlicensed sales are harder to prosecute, especially if the seller is based overseas.

If you buy stuff online from a CQC-registered online pharmacy like Dr Fox, you have to fill in a form that asks all the third degree.

Basically, you can buy pharmacist-only medications online from dodgy unqualified and unregulated sellers in the same way that you can buy heroin from a a drug dealer with no questions asked but have to be in hospital in enormous pain (e.g. childbirth) to get a prescription for clinical-grade heroin (a.k.a. diamorphine). The only reason why you aren't at legal risk doing the former is because pharmacy-only medication isn't illegal to possess without a prescription, whereas heroin is. You face all the other risks that a heroin buyer faces, including counterfeit or tampered with product and no diligence on the part of the seller to make sure that the product won't harm you.

The pharmacist giving you the third degree or refusing the sale is to protect you from harm and the pharmacist from prosecution, loss of licence, and loss of job. Don't blame pharmacists for the regulations they work under.

TheShellBeach · 04/06/2023 18:08

Janetino52 · 04/06/2023 11:08

I work in a pharmacy and what a lot of people do or don’t know is that we have rules/regulations about what we can sell otc. I know lots of people are advised by the vet to buy this, that or the other, but as soon as a person tells us it’s for animal we have to refuse them. The reason being, it is NOT LICENSED to sell otc for anyone or anything that does not fall within its parameters.
If a product was sold and something happened to the animal or person then we could be prosecuted and lose our license to dispense. BTW I sell Canesten cream to men. It is allowed. The only thing with vaginal canesten products is they aren’t for under 16 or over 60. We do then have to refuse and refer to Dr’s.

Okay, so explain why I can buy anything I want online, without the usual Pharmacy Third Degree/ No You Can't Have It Because We're Pharmacists, So Piss Off. Which is what everyone on this thread hears from an actual shop.
We're able to buy stuff online though.

It's a nonsense.

thelongroad · 04/06/2023 16:09

Came for the gender outrage.
Stayed for the millipede.

SiliconHeaven · 04/06/2023 16:05

Best thread ever. Thank you @Stressedgiraffe

Longdarkcloud · 04/06/2023 14:54

For those thinking of getting antibiotics from a pharmacy sans prescription my local pharmacist informed me that he is not authorised to dispense in these cases so you may have to shop around. Pain for me because I’m prone to UTIs and GP will readily prescribe on my say so but it’s virtually impossible to get an appointment now. I’m virtually housebound so it makes life very difficult

AllTheChaos · 04/06/2023 13:46

Just a brief note regarding the cost of veterinary medicines, one of the main manufacturers has just been bought out by a private equity firm, so expect to see prices going up soon, just as has happened with veterinary surgeries being bought out by PE companies. Pet owners seem to be viewed as a potentially highly lucrative market to be exploited / ripped off, whilst the poor vet staff get worked ever harder for no more reward 😞

gamerchick · 04/06/2023 12:38

Janetino52 · 04/06/2023 11:08

I work in a pharmacy and what a lot of people do or don’t know is that we have rules/regulations about what we can sell otc. I know lots of people are advised by the vet to buy this, that or the other, but as soon as a person tells us it’s for animal we have to refuse them. The reason being, it is NOT LICENSED to sell otc for anyone or anything that does not fall within its parameters.
If a product was sold and something happened to the animal or person then we could be prosecuted and lose our license to dispense. BTW I sell Canesten cream to men. It is allowed. The only thing with vaginal canesten products is they aren’t for under 16 or over 60. We do then have to refuse and refer to Dr’s.

We know. This is why we lie. I never tell a pharmacist the truth because it's a pain to have to go to another one if they say bugger off to your GP. Especially irritating when you know whatever it is you're wanting will sort your boggle.

mivona · 04/06/2023 12:35

I once mentioned that I was buying some stretchy dressing (not medicine! a dressing) for a foot injury on a chicken, and the Tesco pharmacy refused to allow me to buy it.

I don't mention any animals at all when I am buying stuff in a chemist anymore.

MagicClawHasNoChildren · 04/06/2023 11:55

What does a fungal infection look like on a millipede?

Ukrainebaby23 · 04/06/2023 11:22

Hazelnuttella · 01/06/2023 16:46

This is my favourite ever mn plot twist

Yes defo a winner.
Who even knew millipedes were kept as pets! I might look into this DH is cat/dog allergic but millipedes 🤣🤣🤣

Janetino52 · 04/06/2023 11:08

I work in a pharmacy and what a lot of people do or don’t know is that we have rules/regulations about what we can sell otc. I know lots of people are advised by the vet to buy this, that or the other, but as soon as a person tells us it’s for animal we have to refuse them. The reason being, it is NOT LICENSED to sell otc for anyone or anything that does not fall within its parameters.
If a product was sold and something happened to the animal or person then we could be prosecuted and lose our license to dispense. BTW I sell Canesten cream to men. It is allowed. The only thing with vaginal canesten products is they aren’t for under 16 or over 60. We do then have to refuse and refer to Dr’s.

gamerchick · 04/06/2023 10:48

zingally · 04/06/2023 10:45

My DH bought Canesten very recently from Boots, after catching ringworm from one of our DCs! There was no quibble. You just had a badly trained assistant. And as the pharmacist stepped in, and he was able to buy it, they obviously released it was an error also.

Not sure why you posted tbh! He went in to buy a product, and left with said product, albeit with a bit of a communication/training breakdown.

If the OP hasn't have posted. We wouldn't have known about Dave. Behave!

zingally · 04/06/2023 10:45

My DH bought Canesten very recently from Boots, after catching ringworm from one of our DCs! There was no quibble. You just had a badly trained assistant. And as the pharmacist stepped in, and he was able to buy it, they obviously released it was an error also.

Not sure why you posted tbh! He went in to buy a product, and left with said product, albeit with a bit of a communication/training breakdown.

ArabeIIaScott · 04/06/2023 10:26

Hooray for Dave's leg improvements!

Beargrumps22 · 04/06/2023 10:25

local chemist is the same OH gets fed up of is it for you? the other day he said to her oh yes and where do i insert it? they need to know age too

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