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Boots refusing to sell canesten to men! Wtf!

464 replies

Stressedgiraffe · 01/06/2023 16:25

Dh went to boots to buy canesten today and the sales person refused to sell it to him as he was a man! Apparently the pharmacist stepped in and he bought it.
Wtf? Surely men can get thrush or could have been buying it for someone else. It's bonkers
Apparently she said it was a boots policy!

OP posts:
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Mrsweasleysclock · 01/06/2023 17:52

Wait, are there 5 millipedes total?

Can we see them all together

This is not where I thought this thread was going!?

NeverDropYourMooncup · 01/06/2023 17:51

BonnieBobbin · 01/06/2023 17:39

How do you tell the millipedes apart? Well, obviously Dave is the one with sore leg* but for the others how do you know who is who?

*get well soon, Dave! Flowers

He's the one limping.

The rest need brightly coloured socks.

PaterPower · 01/06/2023 17:51

Thrush in men, particularly if your partner doesn’t have it at the same time, can be a symptom of diabetes. Which is probably why Boots encourage them to see their GP.

musixa · 01/06/2023 17:50

I once sent my husband to buy me a thrush pessary. He got asked if the pessary was 'for his own use' 😄

Berlioz23 · 01/06/2023 17:50

Love Dave! The thread took an interesting turn. On a more serious note though, as a pharmacist we can only sell canestan to men for thrush on the penis if their partner has passed it on to them. We would give canestan 2%, not the 1% you can buy from, say home bargains or wherever. Any other cause of thrush on the penis really does need investigating, as it could mean diabetes, an STI presenting as thrush or even an immune problem, it can be quite serious for men.

Spidey66 · 01/06/2023 17:48

My husband gets an odd skin condition, often on his back, previously diagnosed as a fungal infection, which flares up occasionally but always responds well to canesten. He's not had it for a while so hasn't bought it for ages. I assume it could also be used for athletes foot and that condition that often happens in the summer when their nether regions get a fungal infection (name escapes me). I'm quite well endowed and sometimes use it if there's a similar issue there 😚

TheShellBeach · 01/06/2023 17:48

AnneElliott · 01/06/2023 16:37

I'm surprised they said openly he couldn't buy it if he was a man! Surely he could have been identifying as a woman!!

In that case, he wouldn't need it for vaginal thrush.

CreepingJenny · 01/06/2023 17:45

My chemist wouldn’t let me buy thrush treatment because I was 61, said I had to get it from the doctors as it ‘might be something else’ - so my daughter went back up there to buy it.

Hope Dave gets better ! 😁

JudgeRudy · 01/06/2023 17:45

Stressedgiraffe · 01/06/2023 16:25

Dh went to boots to buy canesten today and the sales person refused to sell it to him as he was a man! Apparently the pharmacist stepped in and he bought it.
Wtf? Surely men can get thrush or could have been buying it for someone else. It's bonkers
Apparently she said it was a boots policy!

I think most pharmacist prefer to give advice direct to the adult taking the medication (or if a minor/dependant, the person responsible). I once tried to buy some eye drops for my cat but wasn't able to. I went back another timecard said it was for my husband and they were still reluctant to sell. I don't think it's a rule that men can't buy canasten. More likeky but they asked 'is it for you?' If he said no they probably thought it was for a human partner. I doubt they get asked about millipedes often!

Cosyblankets · 01/06/2023 17:45

Stressedgiraffe · 01/06/2023 16:40

The stupid thing is we needed it for the millipedes. It's cheaper than getting it from the vet.

But you can't say that because they're not allowed to sell med if they know it's for animals.
I made this mistake when buying Piriton . They asked if I'd had it before and I said it's for the dog and they said sorry we are not allowed to sell it to you!

DeliciouslyDecadent · 01/06/2023 17:44

Am I missing something? Sense of humour fail?

Ok, the cream was for a pet millipede, but Boots' policy still stands as they thought he was buying for himself.

Needapadlockonmyfridge · 01/06/2023 17:43

Stressedgiraffe · 01/06/2023 16:40

The stupid thing is we needed it for the millipedes. It's cheaper than getting it from the vet.

I always say the eye ointment/drops is for my child when it's actually for a pony

CatkinToadflax · 01/06/2023 17:41

This thread is amazing! Best plot twist ever! Get well soon Dave’s multiple legs!

VitoCorleoneOfMNMafia · 01/06/2023 17:40

When you said "millipedes" I was thinking of the tiny little things I find in my garden and trying to figure out why anyone would keep those.

The photo of Dave took me aback somewhat. I didn't know millipedes could get so big.

DaveRocks · 01/06/2023 17:40

I’ve just had to rejoin mumsnet to comment. This thread is hilarious 🤣 Dave is fab!

I often have to ‘bend’ the truth when I need to buy ‘optrex infected eyes’ eyedrops for my guinea pigs - they are much cheaper from Boots than they are from the vets!

noodlezoodle · 01/06/2023 17:40

WakeMeUpWhenGoodOmensIsBack · 01/06/2023 16:52

I now really really want photos of you lovingly rubbing Canestan into hundreds of tiny legs.

I don't wish to kink-shame but this is a very specific request Grin

WiseUpJanetWeiss · 01/06/2023 17:39

GETTINGLIKEMYMOTHER · 01/06/2023 17:36

Going upstairs to use the loo is one thing - going for a good old nose in adult bedrooms is quite another. If I suspected that, I’d put a lock on the door.

Now, I feel sure this should be on the MIL thread, but somehow the random tangent seems quite at home on this thread.

Flapjacker48 · 01/06/2023 17:39

@Moro93 Male "UTI's" (which are often the result of another urological problem(s)) also really need culture testing rather than a simple dip test as it is really important the right antibiotics are selected due to how antibiotics penetrate the prostate and testicles etc (for example nitrofuratonin is often not very useful for men depending on the issue)

BonnieBobbin · 01/06/2023 17:39

How do you tell the millipedes apart? Well, obviously Dave is the one with sore leg* but for the others how do you know who is who?

*get well soon, Dave! Flowers

TheOrigRights · 01/06/2023 17:38

Scarbsbeach · 01/06/2023 17:30

A few days ago at our Tesco pharmacy I tried to buy a Canesten oral capsule that I’ve used in the past when having taken antibiotics I’ve ended up with thrush as well as an upset stomach. For the first time ever in my life it turns out I’m TOO OLD to buy something! It seems that there’s a new policy that if you’re over 60 you must see a Dr 🙄 to rule out other more serious reasons for the symptoms. I was left like a fish gawping 😲 funnily enough, I haven’t tried to book an appointment as yet….

This is useful to know. I will be 60 in 7 1/2 years. Do you think it's worth me getting on the list for an appointment now, just in case?

WiseUpJanetWeiss · 01/06/2023 17:37

Dave is awesome. What are his friends called? Can we see them?

You can get Canesten as a general sale (GSL) medicine in the supermarket. It’s for athlete’s foot but I suspect that’s Dave’s problem anyway.

You can also get Otrivine (or a cheaper generic) as a GSL too.

NeverDropYourMooncup · 01/06/2023 17:37

ApolloandDaphne · 01/06/2023 17:27

This is a great thread. I hope Dave gets better soon.

I'm sure he'll be back on his feet soon enough and the OP will be able to listen to the tiny pitter-patter-pitter-patter-pitter-patter-pitter-patter-pitter-patter-pitter-patter......

TheOrigRights · 01/06/2023 17:37

AnneElliott · 01/06/2023 16:37

I'm surprised they said openly he couldn't buy it if he was a man! Surely he could have been identifying as a woman!!

Isn't it more likely that a female identifying as a man would require treatment for thrush?

GETTINGLIKEMYMOTHER · 01/06/2023 17:36

Going upstairs to use the loo is one thing - going for a good old nose in adult bedrooms is quite another. If I suspected that, I’d put a lock on the door.

Moro93 · 01/06/2023 17:34

@Flapjacker48 @VitoCorleoneOfMNMafia He was definitely in the wrong. He didn’t start complaining until he’d dip tested the urine and handed us a prescription. Then he started going on about ‘limited GP’s and appointment slots’ and how we should have ‘just went to a pharmacy for OTC treatment’. We probably should have complained but didn’t think at the time, we stupidly believed him and thought the pharmacist should have just gave us them.

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