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Boots refusing to sell canesten to men! Wtf!

464 replies

Stressedgiraffe · 01/06/2023 16:25

Dh went to boots to buy canesten today and the sales person refused to sell it to him as he was a man! Apparently the pharmacist stepped in and he bought it.
Wtf? Surely men can get thrush or could have been buying it for someone else. It's bonkers
Apparently she said it was a boots policy!

OP posts:
Thread gallery
11
Mananarama · 01/06/2023 19:22

Shockhorror22 · 01/06/2023 19:20

What has happened to the OP? She’s gone very quiet . . . ?

She’s trying to find the gammy leg. Only a few hundred to go.

Whatthechicken · 01/06/2023 19:22

Stressedgiraffe · 01/06/2023 16:40

The stupid thing is we needed it for the millipedes. It's cheaper than getting it from the vet.

I was tried to buy Anusol, it was for my chicken that had a prolapsed vent, I stupidly mentioned this and was told I couldn’t have it. Lesson learnt.

Shockhorror22 · 01/06/2023 19:20

What has happened to the OP? She’s gone very quiet . . . ?

Berlioz23 · 01/06/2023 19:19

@GoodChat not if it’s against the product license to sell, sure you can lie but god forbid anything happens you really are putting the pharmacists career in jeopardy.

Berlioz23 · 01/06/2023 19:16

@TheShellBeach blimey… what has a pharmacist done to you?

PandaChopChop · 01/06/2023 19:15

BEST. THREAD. EVER.

AnneElliott · 01/06/2023 19:14

It's difficult to read tone online @Hannahsbananas. One of the drawbacks of social media I guess.

Dave is a handsome one op - hope he gets better soon.

PuppyMonkey · 01/06/2023 19:12

#SaveDave.

Hannahsbananas · 01/06/2023 19:10

AnneElliott · 01/06/2023 19:08

The point is @Hannahsbananas that today people/ shops/institutions are quite worried about misgendering people. My comment was a sarcastic one referring to this common issue.

Ah, ok. Sorry.

GoodChat · 01/06/2023 19:08

Berlioz23 · 01/06/2023 19:04

@GoodChat well in that case the gp should prescribe it to take the responsibility, the pharmacist can’t access the patients notes so can’t safely sell it. If it is cheaper than on prescription the pharmacy staff will tell you and then you can buy it cheaper as long as they’ve seen a prefor it.

They can sell it if you tell them the right things, though

AnneElliott · 01/06/2023 19:08

The point is @Hannahsbananas that today people/ shops/institutions are quite worried about misgendering people. My comment was a sarcastic one referring to this common issue.

mainsfed · 01/06/2023 19:07

Thanks Berlioz!

KnackeredAF · 01/06/2023 19:06

Christ alive, I’m just explaining the rationale for the Boots policy. 🤦🏽‍♀️

I wasn’t there so I can’t comment on how the conversation went - I’d assume the OP’s partner claimed it was for him over “Dave the millipede”, hence the issue arising. PP’s have explained there is an issue selling human meds for animals also, so had partner said “no it’s for my wife/sister/insert other option here” then I doubt there would have been the same issue.
Once you’ve said “it’s for me”, you can’t take it back, no matter how hard you try to backtrack.

TheShellBeach · 01/06/2023 19:05

Frogmila · 01/06/2023 19:03

Team Dave

Definitely not Team Pharmacist.
Bunch of self-important pricks.

Berlioz23 · 01/06/2023 19:05

@mainsfed yes it can

Berlioz23 · 01/06/2023 19:04

*prescription

mainsfed · 01/06/2023 19:04

*on my stomach

Berlioz23 · 01/06/2023 19:04

@GoodChat well in that case the gp should prescribe it to take the responsibility, the pharmacist can’t access the patients notes so can’t safely sell it. If it is cheaper than on prescription the pharmacy staff will tell you and then you can buy it cheaper as long as they’ve seen a prefor it.

mainsfed · 01/06/2023 19:03

Off topic but can ringworm ever go away on its own? I’m sure I had one in my tummy but seems to have disappeared….

PuzzledWatermelon · 01/06/2023 19:03

Thank goodness there are some sensible people on this thread!!

Canestan Thrush cream (2% clotrimazole) is not licensed to be sold to men, for the reasons said above - men are usually advised to speak to their GP if they think they have thrush.

There is a lower strength Canestan cream (1% strength) which is for anti fungal properties - again men have to be spoken to so staff can ensure it’s being used for the reasons it’s actually licensed for!

Someone else mentioned about UTIs and antibiotics - it’s a service Boots provide for women aged 16-64 (who are not pregnant or have diabetes) and you need to have a consultation with the pharmacist and provide a urine sample. It’s not as simple as just rocking up to the counter and getting antibiotics (usually nitrofurantonin) straight away. This ITI service is not suitable for men because men need to be seen by a GP - for the reasons mentioned before (GP must rule out prostate issues, etc)

Sometimes people on MN can get carried away and provide wrong info.

Frogmila · 01/06/2023 19:03

EmmaGrundyForPM · 01/06/2023 18:54

I love the fact that this thread has split into two camps - those who are being very serious about the responsibilities of pharmacists and OTC medicines, and the rest of us who are just interested in Dave.

Team Dave

TheShellBeach · 01/06/2023 19:02

EmmaGrundyForPM · 01/06/2023 18:54

I love the fact that this thread has split into two camps - those who are being very serious about the responsibilities of pharmacists and OTC medicines, and the rest of us who are just interested in Dave.

Bah!
Pharmacists do my head in.

Frogmila · 01/06/2023 19:02

Poor Dave! How did you notice he had one bad leg and how do you know it's fungal? Will he need to be isolated?

lemons44 · 01/06/2023 19:00

Did your ring worm have thrush on its leg though? Theres the question

This did make me laugh! Grin

Spacie · 01/06/2023 18:59

EmmaGrundyForPM · 01/06/2023 18:54

I love the fact that this thread has split into two camps - those who are being very serious about the responsibilities of pharmacists and OTC medicines, and the rest of us who are just interested in Dave.

Actually there seems to be a third discussion going on too.😉

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