Aibu to ask for the most "WTF" complaints

it didn't say on the menu it was a bread sandwich

I wonder what they were expecting their fish fingers to be sandwiched by?

“I had a man complain about music (quiet and tasteful) playing inside the pub. He was actually sitting outside and definitely could t have heard it.

“I really think you should consider that some people don’t like music.”

I did. I considered that you are a curmudgeonly minority and discounted your opinion. ”

Er, he was probably sitting outside because he has sound intolerance and could not sit inside with the music on. I have this (shell shock caused), and I have to ask doctors offices and such to turn off radios or TVs inside. If they do not or cannot, I HAVE to go wait outside. I can’t even go to a cinema or shopping centre because of this. I just wanted to make you aware of this condition, because an unreasonable complainer would have stayed inside the pub with the music. Only someone who truly needed the quiet would have then had to go sit outside. It’s very isolating to feel excluded from spaces all because people think not doing well with music is a choice rather than a need.

@JoxerGoesToStuttgart

Gotta give it to her though!!

my inlaws send a complaint letter to a restaurant because they ordered a fish finger sandwich and when it came ......it was fish fingers in between 2 slices of doorstep bread! (well who'da thought?? ) Apparently, it didn't say on the menu it was a bread sandwich, and they had a roll with their soup so there was far too much bread!!

But so much a complaint but CFery.

Customer told a tale of woe about how she couldn’t find a decent cordless hoover, had spent a fortune blah blah blah, had heard great things about one that we stocked and asked if she could give it a quick look over to see how sturdy it felt. Sure, opened the box for her she felt the weight etc, next thing she’s stuck the battery in it and is taking off up the shop floor hoovering with it! I went after her and said she wasn’t actually supposed to do that. She said “it’s ok, I’m going to buy it anyway.” Great, rang it through the till. She says “what about the discount?” Me: “what discount?” Her: “well it’s ex display so there should be a discount” me: “oh no, this one was y a display item” her: “well it’s been used, it’s full of dirt” me: “yes, because you’ve just used it” her: “well you can’t sell it to anyone for full price now so you might as well give me the discount”. She fucking got the discount the Jammy cow.

Not happened to me but there was one in the news recently that a family tried to invoice the air/sea rescue service for the destruction of their lilo after their small child was swept out to sea and subsequently rescued by helicopter (the rescue team had burst the lilo).

Apparently they responded that they would happily deduct the £7 cost of the lilo from the £7,000 cost of the rescue! Funnily enough I don’t think the family pursued reimbursement after that response!

I once had a very angry American demand a refund because the Viking Centre in which I worked didn't have a Roman section.

I tried to explain that they weren't the same, around at different times, but he was livid.

@Soubriquet me too!

Dh had a customer moan they’d be charged for the damage to a car where the dogs had eaten the entire back seat.

Apparently they had no idea that wasn’t reasonable wear & tear.

Then they complained it had ruined their experience of picking up a new car, presumably to be used as a giant doggy snack.

Batshit.

I used to work on a checkout, and once broke my arm. Cast and everything. Doing everything one-handed. Customer complained I was slow and lazy.

Ex Holiday Rep here.

Too hot.
Too many foreigners.
Couldn’t get ‘proper’ bacon (in Egypt)
Lemons had too many pips.
The room maids never did their laundry (they’d left it soaking in the bidet)
The Chef on the show cooking counter did not smile.
They drive on the wrong side of the road.
And my personal favourite.......they don’t sell Lilletts tampons (in Goa).

I forgot the woman who rang my office thinking it was the beds department of the Co-Op. I said she had the wrong number and got ‘Well this is the number they gave me!’ I said she must have misdialled or written it down wrongly as we were a printing company. ‘So what is the number then?’ she says in exasperation. Do I look like Directory sodding Enquiries love?!

I’ve also just remembered someone who phoned a catalogue company I worked for demanding a refund for an item he’d bought at a trade fair. I said I would have to look into it as, as far as I knew, we didn’t sell through trade fairs. He said ‘Oh, I don’t know who was running the stand - but you sell [item] don’t you? You can sort my refund out’. He got very stroppy when I said no, I couldn’t refund him for something he’d bought from another company.

Ohhh too many stories of people just not thinking before having a rant. One customer was incensed that we "no longer" stocked the product she bought from a competitor (a product we had never sold), thought we were holding our on her. Another called to say a product was faulty and wanted a refund as was her right, but again hadn't actually bought it from us and couldn't understand why we wouldn't refund. Many customers call and say they'll have what they had last time... 5 years since their last order. Quite sweetly lots of customers call and say "it's Sarah..." as if we only have a handful of people that somehow miraculously maintain our staff of 8. I don't mind those so much, it must mean we sound friendly.

A customer in a café I worked in ordered the 4-cheese pasta and sent it back because it was too cheesy.

When I worked at a restaurant a guy ordered a pizza which I brought over. When I went back to check he had a face like thunder and said "this ketchup is broken". I laughed at first but when I realised he was serious I poured some into a pot (he just couldn't get it out) and he demanded a refund because "how could I expect him to eat the pizza cold and with no ketchup"

At the same restaurant a group of middle aged woken wrote a trip advisor review calling me a bully because I wouldn't refund their 3/4 finished meals because they "didn't like them"

'you shops- you're all just out to make money!'

I was once charged with moving our offices from a town centre location to purpose built offices on an out of town business estate.
On day one I received a fuming phone call from someone who had seen some road kill on the country road on the way to work. She wanted me to ensure it wasn't there on her way home 🙄 I still to this day don't know 1) why she thought it was a legitimate complaint or 2) what she thought I could/would do about it!

A parent complained that their child had seen me in a swimming costume at a leisure centre in the holidays.

Well, it is a bizarre outfit choice for swimming...

I worked in Laura Ashley and the level of unreasonable from customers there exceed anywhere else I've worked.

One customer was redecorating her extended dining room and came in requesting wallpaper she had used for the original part 15 or so years ago. It was discontinued. After searching through past catalogues, finding the details and checking stock in other stores in case they had the odd roll still lurking at the back of a stock room, I explained that we were unable to match her current wallpaper in the room. She was outraged! She actually flounced and on leaving said 'you shops- you're all just out to make money!'

My sister worked in a homewares shop years ago and a woman came in looking for cream towels. She said ‘How many shades do you have in these ones?’ My sister starting listing ‘We’ve got them in yellow, blue, pink...’

The woman cut her off and said ‘No no NO! How many shades of cream do you have?’

Weirdly enough, just the one. Cream.

I worked in a bank. It was my fault a customer was overdrawn, i was an arse, I didn't understand how difficult it was living on benefits, I didn't understand how difficult his life was. My boss happily pointed out how he had spent £400 in game that week.

I used to arrange conferences which were completely free for social housing tenants to attend.

We ran workshops which were facilitated by sector experts, had housing ministers as guest speakers etc.

On the feedback forms all people did was comment on the food. It drove me mad.

After attending the free conference, receiving free travel, attending interesting workshops etc, one lady's only comment on the feedback form, was that the pork needed tenderising 😠

Oh that I remember reading about the person who went to Spain and complained that too many people spoke Spanish

I used to work in a cinema. We would get parents complaining when we refused admission because their kids were obviously too young for the film. Apparently it was all my fault...

A parent complained that they had seen me eating at McDonalds because we are a healthy school and it sets the wrong example. It was the summer holidays and they were in there too!

A parent complained that their child had seen me in a swimming costume at a leisure centre in the holidays. I was there with my children and I had purposefully gone to one in a different town to avoid seeing kids from school (and their parents!) 🙄