Aibu to ask for the most "WTF" complaints

All of my best/worst ones are from eBay.

• customer buys some darning mushrooms with painted tops (to look like toadstools). Returns them because the dots on the top are the wrong size.
• customer complains that only half of her order arrived. I can't tell you how difficult it was to explain to her that she had placed two separate order with two different sellers and I couldn't send her an item which I do not sell.

I live near a ruin of a Roman Fort and Amphitheatre. It’s beautiful and peaceful and the site has lots of history information including an audio tour. There’s the remains of the huge stone walls that enclosed the fortress and the very deep and steep concentric moat defences. Really interesting and nice place to have a peaceful walk with the dogs. There’s no getting away from the fact that it is a ‘ruin’, like a lot of Roman sites obviously. Not apparently obvious to the tripadvisor reviewer who complained that it was ‘boring, there’s nothing here, all the walls are falling down and they’ve just left the bricks lying around. Needs tidying. Oh and the grass hadn’t been cut.’

I do also have a WTF one from the customer's POV though. I bought some ankle boots in Hobbs (ages ago to be fair, they may have improved) and the strap fell off THE NEXT DAY. Took them back for a replacement or refund, and the assistant said (in a kind of "duh you moron" way), "These are fashion shoes, they're not supposed to be worn all the time!" WTF!

'you shops- you're all just out to make money!' :o

My mum is generally outraged that coffee shops just want to "make money" and charge £2.50 or whatever for a cappuccino when she could make one at home for 20p!!!!! . She still goes, but then sits there grumbling about what a rip off it is.

With the person making her her coffee, bringing it over, taking it away, washing it up for her, and giving her a nice warm cosy room and sofa to sit on, AND having to actually you know, survive and pay their own bills. These arguments make no difference. She considers herself highly intelligent too!

Doing ovulation bloods for a ladies dog - results showed the dog had already ovulated so it was too late.
Lady tried to sue us because her dog didn’t get pregnant.
(She was offered an appointment within the hour of ringing us - so no delay in sampling or results that would suggest she COULD have got pregnant if seen any quicker)

No offence, but pet owners are so bloody difficult sometimes.

@DeRigueurMortis that reminds me of my friend who works in a pub. The pub is in a residential street but got a load of complaints from a neighbour who moved in recently. The pub has been there for years.

There was one lady who brought an item back to our shop because she'd 'got it home, looked at her receipt and realised she could get it cheaper from another shop'.

I didn't actually deal with her, a much more patient colleague did, who explained that she should have checked the prices before she left the shop (actually before she bought!) and we couldn't refund as we'd have to waste the product off as it had left the shop and we couldn't vouch for the storage conditions.

She got her refund, for goodwill purposes, but I still think my colleague was a saint not to burst out laughing in her face.

I used to work in a bank:
-they can't deposit someone else's check in their account (obviously, name not matching)
-they're overdrawn and this is obviously my fault
-the interest rates for savings are too small
-the interest rates for loans are too big
-we're not open on Sundays
-internet banking is the pure devil

@ginkypig I think I interviewed her for similar!!!!?
Gleefully told us what a great counsellor she was as she’d been able in her last role to get to the underlying trauma and unpack it so they knew why the acted the way they did.
Because what vulnerable people need is some support worker, who is not part of their formal mental health support, getting them to locate their childhood trauma then pissing off leaving them with it all unpacked. I wrote RISK on the interview notes

When working in restaurants:

• The salad is just leaves and a dressing!
• The steak tartare is raw!
• The ceviche is raw!

The man who told me he knew where my office was, and was going to wait outside for me to 'show me who's boss' when I told him that we weren't able to help him (item out of warranty by several years).

I spent two years working in retail - never again. People, on the whole, are rude arseholes and getting worse.

Gotta give it to her though!!

Yep. I twigged on once she asked for discount and realised she’s a scammer. I refused the discount but she stamped her feet and manager authorised it.

I used to be a customer services manager in a large supermarket. Loads of people coming in to complain about products that were clearly from a rival store. One lady brought in one , yes 1 single crisp from a multi pack because it had a tiny bit of green on it( green potato not mound). I refunded her half the price of multi pack, but she demanded the whole amount, even though she had eaten 5.999 packets .

Oh boy I have loads from various jobs.

The worst one that stands out to me was a woman who assaulted my colleague and called us both cunts and then left a one star tripadvisor review advising we be fired because we kicked her out (it was a gig).

Many many complaints that there are children at a panto. Every year.

the number one excuse for being late to a fringe show in Edinburgh is always "the train from London was late". Offer to rebook them and the response is "I have to go back to London tonight and need to see this show now". Usually you see them in the pub later, because the whole going to London thing is bs.

I work in estate agency and once had someone kick off to fuck that I wouldn’t show them a house, because it wasn’t for sale, it had never been on with us, no idea who owned it he’d just walked past it and liked it.

Had someone go mental his offer wasn’t accepted, said the vendor was greedy for taking an asking price offer, and his family were nice so she should have accepted his offer.

My friend owns a pub and he has about 20 new tales of people being weapons every week

A lady from my baby group asked me out for shopping and lunch, just the two of us. Didn’t really know her well but had recently moved to the area so was looking to make more friends. First and last time I went with her!

She complained in H&M that the dress she wanted didn’t look as ‘mustard yellow’ as it did online. Went to Pizza Hut and she complained loudly about the salad bar not being refilled. One section was almost empty but she didn’t even want what was in it. She tried to get out of paying for her meal as it was ‘unsatisfactory’. I was so embarrassed as she was obviously talking loud as she wanted an audience. She almost made the poor lady in Monsoon cry because she tried on a size 8 dress which didn’t fit her. She insisted it was the lady’s fault.

When younger I worked in a chinese restaurant. A man got very angry while I was taking his order because there were no baked beans on the menu. "What kind of a restaurant doesn't have baked beans on the menu?!" he blustered, "A chinese one" I said, smiling smugly.

Not me but where I work.

After a delay, colleague said (word for word) “I’m sorry about your wait”

Complaint letter came in: “xx insulted my weight during clinic”

Someone wanted their chips replaced because they tasted too potatoey

A letter in the local paper by someone complaining about how noisy the Church Bells were on a Sunday morning and wanting to start a campaign to "ban the bells".

They'd recently moved to a house opposite a Church that had been there for over 250 years .

I kitted a woman out in a wedding outfit. Dress, matching jacket, shoes, hat... the lot. This woman was a bit rough (I'm being polite here) and had form in the shop.

3 weeks later she brought the whole lot back. The collar of the jacket which was white had revolting brown grease stains, the dress had food stains down it. The shoes were scuffed on the soles AND had a suede insert round the heel (I told her they were a bit big). She'd obviously worn the whole lot to the wedding.

She wanted ALL her money back. I obviously refused and told her everything had been worn. She insisted she'd only tried the shoes on back home, hadn't worn them outside and I must've stuck the suede inserts into them when she wasn't looking.

If I didn't 'pay out' she was going to get her brothers on to me, they were a large local family with a reputation. I said to her 'go on then, do what you want, but you're not getting your money back!'

She hurled abuse at me, every swear word under the sun, and grabbed the clothes and stomped out! I'm still alive

supersop60 I was entirely respectably dressed - it was autumn so boots, jumpers etc

My job is answering complaints. I can’t really list them as they are quite recent (fairly new job) and they are all confidential but 99% of them are absolutely petty shitty gripes written in very aggressive BOLD CAPS letters or angry people (usually men) shouting at my staff or threatening to sue me on the phone

I sometimes despair of society, every one is always ‘fuming’ and ‘entitled to’ something in their own opinion. Where it is something we have done wrong I will always apologise but I don’t know if people realise how time consuming it is dealing with a complaint about some things. One complaint was about how a standard SMS was worded, and they were offended by it 😭

I work in complaints for a big company so I’ve had QUITE a few

1. We turned his yeezys from white to brown because he chose had to walk in the rain

1. I personally left his 5 year old daughter in karate Sheffield whilst he was in London because I personally wouldn’t give him taxi fair to get to Sheffield

1. A senior manager (who is gay) was flirting with this woman because he asked her martial status for a credit application

1. Another senior manager put an emoji on a text message

1. We as a company had a gay pride logo for pride month

When I say complaints - I mean these four examples were screaming bloody murder absolutely kicking off.

There’s a million examples I could give but I’m trying my hardest not to think about work whilst on maternity

A man raged at me for a full 10 minutes about a manky chicken he had brought into the store saying his wife was about to cook it and it was green! He wasn't lying, it was rancid, however the label clearly said Morrisons and he'd brought it back to the wrong store.

I'd spotted it right away but allowed him to finish before I pointed it out. He left red faced and cursing his wife under his breath.