Aibu to ask for the most "WTF" complaints

Ex mental health nurse- I once got told it’s pretty women like me bringing down the NHS. Sadly I couldn’t give a 6 hour appointment, and provide Red Bull and Pringles ( this was said persons husband making the demands, patient was lovely)

A friend told me once she has a complaint in a cafe, (with a small play area) for customers. A woman had approached her complaining that her 5 year old son was deaf and that the sign language play assistant had disappeared and left her son alone in the play area unable to communicate with the other kids.

Now my friend was slightly confused because it was her Auntie's buisness and they definately didnt have a sign language play assistant, in fact the play area is close to tables and a "parent and guardian supervised" play are that can clearly be seen.
My friend questioned the lady and turned out this assistant was a 12 year old who had known sign language and had been friendly while also playing with his sister, but they had since left. The woman assumed that the cafe had hired a kid to come in who could sign. Regardless of the fact there is only 2 members of staff and ten tables in the place. When she realises her mistake inatead of been embaressed she insisted they did hire such a thing just in case they were to return. My friend told her they couldn't do that and that there were clear signs up that parents must watch their own children, as it seems this woman had sat at the furthest point she could away from her child.

Sorry, missed a bit! The first parent complained that the class teacher had been abrupt when she eventually picked her child up and that her child seemed upset, the teacher should have cheered her up!

A parent who was 90 minutes late picking her 5 year old up from school and un-contactable by phone. Apparently she wanted to do some shopping in peace and didn't think we would mind.

And one who yelled and swore at the admin office staff because we had recorded her child's absence as unauthorised. She said it was unfair because she had phoned in the first day to say her child had outgrown her school shoes and the second day to say they were going shoe shopping for the day-despite being told that the child could come to school in any shoes, we didn't mind!

So many, but my all time favourite was the guests at the hotel I worked in a few years ago complained in person by email and on TA about me 'not upholding professional standards'. I'd seen them in the local supermarket after my shift finished for the day and I'd picked DD up from school, and I was getting my shopping on the way home - apparently they don't need to see hotel staff doing their shopping and we should shop well away from the hotel in case we were seen by guests. Even my manager who usually sides with customers full stop regardless of the complaint couldn't really do anything about that one.

Many many years ago I was a customer service officer in a bank. A lady came in brandishing her statement and demanding to know why we'd taken an extra £50 off her at each of her supermarket shops that month. It turned out that when cashback had first been mentioned to her, she'd asked what the maximum allowed was and been told £50, so she'd asked for the same on subsequent shops. She had however assumed that the supermarket were giving her the money. For free.

Genuinely no idea how I kept a straight face or failed to utter the words "wtf?!"

My Uncle owns a caravan park and the kids club is only available during school holidays, he had a family who regularly booked the last week of the holidays in one of their cheaper statics, never had a problem with them, kids used the kids club etc, until one year they realised the following week was cheaper (mainly because schools were back) they decided to book it for that week keeping the kids off School, and my Uncle explained that there there was no kids club, which was fine with them. During the holiday they kicked off because not only was there no kids club but non of my Uncles teenager daughters would babysit their children. They had assumed that because there was no kids club and they knew my uncle had teenagers who babysat for their older siblings kids that they could look after her kids too. Despite not knowing them. They complained to my Uncle who told them his daughter wasnt insured to babysit customers children and they had been told that there was no club, they then took it too the company the booked through and also added to the complaint that they expected the caravan site to refund their holiday and also pay the fine they recieved from the schools for removing thier kids in term time because they hadn't told them they could be fined and they wouldnt have booked it if they had known there was no child minding services.

I used to be a Karaoke Dj. I had many a customer complain that they didn't like people's song choices, or why was I letting a bad singer get up and sing? They do understand the concept of karaoke in a pub don't they?!

A lady once told me that she had hurt her leg on the corner of her oven door that she had left open and absentmindedly walked in to on her way back into the kitchen. Was outraged it had hurt her and was planning on calling John Lewis to tell them how badly it had hurt her. Hope they advised her to remember to shut it after use, no idea what she thought they were going to do for her!

On the last day of the school year, a parent came stomping in to complain that she didn't know that the school was closed for the summer holidays and who was going to look after her child! I said that I was going to be busy looking after my own kids. So she said 'Well one more won't matter then!' And promptly dumped her child's bag (and child) in front of me!

Oh yes - the 'you've sold out of ice cream' ones.

On a day that had been forecast to be hot for at least a week beforehand. Plus they were complaining at 5pm + and the shop had been open since 7am. See also: 'you've run out of barbecues/salad/hotdog buns'.

When I was a criminal defence solicitor a man I had to represent complained about the way I spoke to him. He said there was no tenderness in my voice. He was being prosecuted for beating his wife and threatening his kid.

In my personal life, most recent example would be my mother in law complaining that she had to wait 4.5 hours to be allowed to hold our daughter for the first time. Said baby was less than two weeks old and had spent pretty much the entire time either MiL was here either cluster feeding or asleep. And MiL held on to this grievance for over a year before complaining about it. 🤷‍♀️

@Soubriquet Gah! Don't tell them our secrets! I used to go to "look out the back" but in reality used to boil the kettle for a cup of tea.

My ex husband did the Tesco graduate scheme. He received a few bizarre complaints. One such customer had bought a certain Toy Story figure, and then complained that his receipt read '5 inch Woody'.

The person who complained that the speed humps in the gym car park made them slow down.

The extremely rude woman who phoned me at home complaining her clothes order had not yet been delivered “sorry madam I’ll have the lad bring it round immediately on the bike”. Much more fun than telling her she’d phoned the wrong number.

Easter Saturday-why are there no eggs left?
Guy wanted a hot roast chicken in his home shopping order and couldn't grasp the concept that it wouldn't be hot by time it was delivered.
Massive pizza order,came back to collect and walked away when I told we dont cook the pizzas,left with 15 cyo pizzas he didn't want!
Not me but a colleague,old lady shouted at her because store was closed xmas day and she had forgot to buy cranberry sauce!
Why is store closed xmas day/easter sunday
How dare we close early xmas eve.

Work in retail, clothing department of a supermarket. I had one file a complaint against me because i couldn't tell her the shoe size of her son. She didnt have her son with her and she didnt know the shoe size herself, all she kept saying was "he's seven" (age). I have so many more but it would be me writing you a book.

I had a child's parents complain that I wouldn't take their 10 year old kid out on the road doing Bikeability.
Their kid couldn't ride a bike.
The emails went on, and on, and on.
They JUST wouldn't be told 'no'.

Currently working in a small garage. Boss was castigated for being rude and unfriendly to a walk in customer. Boss had just crawled out from under a car to greet the customer and had failed to shake hands as he was covered in dirty oil from the elbows down

I forever get asked, and huffed and puffed at when I answer, if I can see a patient early and be done in 15 minutes because they parked in the 20 minute free parking drop off bay.

And there are the patients who turn up two hours late for their appointment and then get arsy when they can't go ahead of everyone who is there early for their appointments.

I forever get asked, and huffed and puffed at when I answer, if I can see a patient early and be done in 15 minutes because they parked in the 20 minute free parking drop off bay.

Even when I politely explain that they have 3 seperate tests, each booked in 15 minute slots so no it can’t be done in 15 minutes especially when they are early and there are still people ahead of them!

I really don’t envy those posters who have jobs that involve dealing with the general public! I’ll stick to spreadsheets.

As for myself, I had a parent complain that I'd made their child eat an apple (he liked apples) after recovery from a diabetic hypo as he had no other food with him. The day after diabetes training where apple was suggested as an OK recovery food (after the haribo(!) he used to bring sugars back to safe levels) if nothing else was available.

Another parent complained that I insisted her child went to first aid after he'd clonked his head hard on the concrete playground in a fall. Apparently if said child reckoned he felt ok he should have been left to play.

@Lostandinsane my mum was that customer once, ordered a chicken caesar salad without the stuff that made it a caesar salad, ended up with leaves and chicken; complained, was looked at incredulously by lovely waitress who had repeatedly questioned the order.

She ate the chicken and leaves quietly, eventually.

Not a customer but couldn't resist a an ex boss running an outdoor photo shoot complained I couldn't give her a specific five minute window during which it would be sunny and dry during a rainy day. Jesus wept.