DD is a guitar teacher. His cancellation policy currently states 7 days notice for cancellation. However, it is fraught with angst and confusion because people have all sort of reasons and excuses for cancelling with or without noitce and he always ends up in a discussion with people about whether 4 days notice is enough for one thing or another and will he give them a replacement slot.
I have suggested that he changes his policy to say that all cancellations must be paid for but if he manages to rebook the slot, regardless of the notice period he will offer a replacement. If he cannot rebook the slot, then it has be be paid for.
For those of you who pay for private tuition - do you think that is reasonable? I obviously do .