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Elderly parents

How do others manage elderly parents who rarely check their mobiles?

83 replies

Thisisthemodernworld · 21/09/2026 20:24

My first thread on this forum, I suspect there will be more in time!

My DPs are early/mid 80s and still pretty independent. They still take several holidays a year and are away at the moment. I'm keeping an eye on their house and a small maintenance issue arose which I thought I'd get sorted before they return. I couldn't remember the name of the usual chap they use so messaged DMs mobile.

It has taken 3 days for her to respond to the several texts I've sent her. It's a bit of a standing joke with me and my DB that it'd be quicker to travel to speak to them in person rather than wait for a reply to a text but it's starting to really wind me up. They both seem to regard a mobile phone as something that they only take out if they actually need to make a call, rather than seeing it for what it increasingly is ie a tool to manage many elements of your life. I actually think DM views it as a sort of handbag size version of her landline and she only bothers to look at it if she needs to call someone. The concept of checking it even a couple of times a day is completely alien to them.

I know it's positive that they aren't doom scrolling conspiracy theories every hour of the day but the need to keep in touch is only going to increase in the next few years. They aren't technologically illiterate but I'm really cross that they are in a foreign country and think it's fine just to cut themselves off. What if there had been a family emergency?

The irony is that I am of course expected to let them know when I have arrived at a holiday destination!

OP posts:
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Thisisthemodernworld · 01/10/2026 17:45

Thank you for all your comments on this thread and apologies for not coming back to it sooner (a bit ironic considering the issue I posted about!).

This has made me think about things a lot. Several posters have talked about being contacted on holidays etc and how they like to be 'off grid' etc. That's not really the nub of the issue, as I said they are like this with phones most of the time, even when at home.

What it has made me think about is how I as a parent differ in my attitude to my adult DC compared with my parents' attitude to me. I'm late 50's, adult DC are late 20's. I would never, ever, purposely create a situation where they were in difficulty and could not easily contact me. The idea of one of them being injured and having to go to the added hassle of contacting holiday companies etc just because they couldn't rely on me checking my phone several times a day is just beyond my comprehension.

I guess this arises from they way things were before mobiles. I went off backpacking for 6 months as a late teen and communication home was minimal. When my own DC travelled they were in regular contact and I saw what they were up to via Instagram etc. It means that those parents now in their 80s were always used to little contact, whereas today many of us parents are used to regular updates.

Having said all that, I don't entirely agree with the argument that this is all down to them not growing up with smartphones. They didn't grow up with the internet either but that doesn't stop their regular Amazon deliveries.

OP posts:
ArcangelaTarabotti · 24/09/2026 17:47

catsandkid · 24/09/2026 14:48

God this is my parents, but the difference is mine are only mid-60s!

Both have iPhones (my old ones) and know how to use whatsapp, phone, text but not necessarily use other apps. They got rid of their landline a couple of years ago and its impossible to get hold of them now. They keep their phones in a cupboard on charge, so they don't hear if it rings. Dad basically never takes it out with him. Mum does take it with her (in case she breaks down on the way to work) but rarely answers it, or looks at it - she will look at it when she wants to contact someone, but otherwise ignores any noises it makes and assumes it must be someone else's phone constantly ringing!

Very lucky that parents help with childcare, but their inability to answer text/calls causes issues! Sometimes I need to quickly let them know DC are somewhere else/have a playdate afterschool etc. and just cannot get hold of them!

Grandmother is still alive and frail (90s) and has called parents when she's had a fall etc. or needs urgent help, only to have it ring out and parents not answer! Ambulance called instead! Thought it'd be a bit of a wake up call for my parents, but nope!

Bizarre! I am early 60s and all my friends on their 60s and 70s have phones, social media, use WhatsApp and AI.

catsandkid · 24/09/2026 14:48

God this is my parents, but the difference is mine are only mid-60s!

Both have iPhones (my old ones) and know how to use whatsapp, phone, text but not necessarily use other apps. They got rid of their landline a couple of years ago and its impossible to get hold of them now. They keep their phones in a cupboard on charge, so they don't hear if it rings. Dad basically never takes it out with him. Mum does take it with her (in case she breaks down on the way to work) but rarely answers it, or looks at it - she will look at it when she wants to contact someone, but otherwise ignores any noises it makes and assumes it must be someone else's phone constantly ringing!

Very lucky that parents help with childcare, but their inability to answer text/calls causes issues! Sometimes I need to quickly let them know DC are somewhere else/have a playdate afterschool etc. and just cannot get hold of them!

Grandmother is still alive and frail (90s) and has called parents when she's had a fall etc. or needs urgent help, only to have it ring out and parents not answer! Ambulance called instead! Thought it'd be a bit of a wake up call for my parents, but nope!

smilesy · 24/09/2026 14:19

Sadcafe · 24/09/2026 14:03

Does this only apply to people in their 80s, mid 60s but I don’t carry my mobile everywhere and certainly don’t check constantly for messages. I’ve told my kids and DW for that matter, that if you want me for something, try ringing rather than a message, I might actually respond to that, providing I hear it of course. Interestingly, what may seem urgent to some, often isn’t to others, notably the recepients

I think it’s a shame that people poo poo the usefulness of a mobile phone as a way of keeping in touch. They are a very useful tool. Ok, we managed without them before but that doesn’t mean that they don’t enhance our lives in any way. We are now able to call for help or answer a call for help immediately, without scrabbling around to find a phone box. A text can be answered when convenient so if you don’t perceive it to be urgent, you can deal with it later.

We have finally managed to get my DH’s elderly parents to keep their phones on and this has been invaluable when MiL has got lost a few times (probable dementia) and when one of them had a fall

themarvelofmarvels · 24/09/2026 14:16

You can't force them to use a phone for messages, or to check it regularly, so just call them, it's not difficult.

You are creating a problem where there isn't one

Sadcafe · 24/09/2026 14:03

Does this only apply to people in their 80s, mid 60s but I don’t carry my mobile everywhere and certainly don’t check constantly for messages. I’ve told my kids and DW for that matter, that if you want me for something, try ringing rather than a message, I might actually respond to that, providing I hear it of course. Interestingly, what may seem urgent to some, often isn’t to others, notably the recepients

BrezhnevsLuxuriantEyebrows · 24/09/2026 14:01

Bitsostuff · 23/09/2026 22:38

You'd send your neighbour into your burning house? Do you not think that might be a wee bit dangerous? Or that they might be slightly pre-occupied at the time? " Come on Susan, never mind your kids, go look in the fake cabbage in my fridge for my jewellery would you? And grab the nice picture on my dresser of our wedding, whilst youre at it" Bonkers

OK, maybe I exaggerated somewhat; but say if it were a pet or something: most cat owners would be greatly relieved for a neighbour to be able to say "Yes, Tiddles was in the garden when the fire broke out, and I'm now looking after her", rather than getting back to a plot of smouldering stubble and not having a clue whether your pet was burnt alive or is safe.

If their house is attached to yours, they may well not be very happy for you to remain blissfully unaware on holiday - especially if the fire began in your house, maybe owing to a faulty boiler or appliance, before spreading to theirs.

BrezhnevsLuxuriantEyebrows · 24/09/2026 13:56

realdeal7393 · 24/09/2026 07:03

Exactly. It’s insulting that to call it ‘personal preference’ Elderly care once health fails is no joke. Especially when cognitive decline hits. And that hits at some point there it is a journey to dementia or not. Then the relentless calls start and it is really really traumatising. No one I know who has experienced this would say they ‘prefer’ this.

Apologies for any offence caused, but my comment was in response to what I initially read as referring to needy and fussy parents, rather than those with dementia and serious cognitive issues.

We'd already had numerous grumbles about parents being stubborn and causing irritations with their refusal to embrace tech in this thread; I didn't realise that this had taken a turn towards the challenges of actually caring for and having great concerns about their actual needs and health decline, rather than just being cantankerous and obstinate.

BrezhnevsLuxuriantEyebrows · 24/09/2026 13:47

sittingonabeach · 23/09/2026 20:07

Do you have a parent with dementia? I am starting to get the random, confused phone calls from my elderly DM. Usually wondering where my dad is (died years ago) or demanding why I haven’t been to see her to do the shopping (even though we had been shopping the day before and her fridge is full). Used to get similar phone calls from my dad but that was about his computer breaking (couldn’t remember his password).

No, my parents died very long before an age where dementia might have been a likely possibility; my my FIL did have dementia.

Sorry if I caused any offence; I do sympathise greatly in cases like yours, where dementia or other serious cognitive decline is a completely different scenario from when older family members are just a bit needy and fuss about nothing.

BrezhnevsLuxuriantEyebrows · 24/09/2026 13:42

realdeal7393 · 23/09/2026 19:31

I understand that. I’ve been a sole carer for a parent for ten years, with zero help, and it’s broken my marriage, my life, my kids life and my own health. There are many people like me who have been traumatised by years of calls relating to trauma. I understand that your situation is different.

Apologies for misconstruing what you wrote - and I'm so sorry it's been (and is) so very tough for you.

I think I was probably in a mindset of the numerous posters on MN who seem to despise their parents - and in-laws even more so - and resent them wanting any help or attention at all. Obviously your situation is completely different from that Flowers

lambfillet · 24/09/2026 10:07

Yes we had this with my parents and the in laws. I made sure that we knew the address and landline number of the hotel where they were staying, just in case of such a scenario as OP describes. They’re not likely to be wild camping at their age….

Armorlux · 24/09/2026 10:02

Have you actually asked them to -for eg - just check their phones at an agreed time,once a day? Explain why it would help you while they're away. If they don't want to,that's their decision, but do have the conversation.

A contact number for where they're staying,for emergencies only, is sensible for anyone of any age.

Lomonald · 24/09/2026 09:39

Bitsostuff · 23/09/2026 22:38

You'd send your neighbour into your burning house? Do you not think that might be a wee bit dangerous? Or that they might be slightly pre-occupied at the time? " Come on Susan, never mind your kids, go look in the fake cabbage in my fridge for my jewellery would you? And grab the nice picture on my dresser of our wedding, whilst youre at it" Bonkers

Oh can you imagine, Dave can you just run in and grab <thing> for me thanks love !

Doubleknow · 24/09/2026 09:34

The whole point of a holiday is being uncontactable for a while. I love finding out WiFi and mobile signal is non existent where I'm staying.

I'll have told people where I'm staying for a genuine emergency, but aside from someone very close being very ill, what are they?

Fizbosshoes · 24/09/2026 09:29

Having house maintenance done probably not qualify as an emergency that people need to be alerted to on holiday, being burgled or your house burning down....I probably would want yo know ....but what if something happened to someone in your family....?
I would hope to be contacted straight away. If I was out for the day and returned to a hotel in yhe evening, I might have missed several hours where I could have made plans, to see them, or speak to them depending on situation.

DH is quite ambivalent about his mobile - doesnt have it charged/it was on silent/he didnt hear etc...and thinks i use mine too much (I do)
...but relies on me to know flight details/check in instructions for air bnb/directions to get there/what time a place opens etc etc...all without the inconvenience of keeping his own phone charged or using it!

user1471538275 · 24/09/2026 09:24

I'm like this and I'm likely closer to your age.

If you're keeping an eye on my house - that means if it burns down, call the fire brigade. It doesn't mean start interfering in things that you think 'need doing'. I'll deal with that thanks.

I detest phones and the attitude that I should be at the beck and call of someone who thinks every little thing is important and that I should know about it - I don't want to know thanks.

Yes, I'm a churlish antisocial whatsit and I'll probably end up Bridget Jones style dying alone, eaten by dogs (don't have dogs though - might need to get some).

That's okay with me.

Don't presume that your parents need to be 'managed', that is very patronising and you're clear they are independent.

HelpMeGetThrough · 24/09/2026 07:56

My parents are like this, well my mum, as my dad doesn’t bother with the phone.

I don’t try and manage them. As far as I’m concerned they are adults and if there is an emergency there’ll be a way to get hold of them.

realdeal7393 · 24/09/2026 07:03

sittingonabeach · 23/09/2026 20:07

Do you have a parent with dementia? I am starting to get the random, confused phone calls from my elderly DM. Usually wondering where my dad is (died years ago) or demanding why I haven’t been to see her to do the shopping (even though we had been shopping the day before and her fridge is full). Used to get similar phone calls from my dad but that was about his computer breaking (couldn’t remember his password).

Exactly. It’s insulting that to call it ‘personal preference’ Elderly care once health fails is no joke. Especially when cognitive decline hits. And that hits at some point there it is a journey to dementia or not. Then the relentless calls start and it is really really traumatising. No one I know who has experienced this would say they ‘prefer’ this.

Bitsostuff · 23/09/2026 22:38

BrezhnevsLuxuriantEyebrows · 23/09/2026 14:05

Fair enough if people would rather turn on the TV and see their own house burning down, rather than be alerted personally the instant it had started. Unless they're the kind of MNers who think it disgraceful to ever watch TV, of course!

I know that, once fire takes hold, it often doesn't take long to destroy everything; but if told immediately, it might be possible to ask a neighbour to grab something precious for you. Maybe I'm unusual, but holiday or not, I really wouldn't want to get home late in the evening after a lovely week away and discover a razed plot of land where my house used to be.

Yes, it's very unlikely to happen; but as we've seen recently especially, sometimes it DOES happen. Millions of people buy lottery tickets every single week, even though the odds of any one person winning the jackpot are as good as negligible; but the odds of SOMEBODY winning remain reasonably high.

Again, as I said before, it's not all or nothing - it's perfectly possible to have a phone as a tool and check it periodically without sitting on it permanently.

You'd send your neighbour into your burning house? Do you not think that might be a wee bit dangerous? Or that they might be slightly pre-occupied at the time? " Come on Susan, never mind your kids, go look in the fake cabbage in my fridge for my jewellery would you? And grab the nice picture on my dresser of our wedding, whilst youre at it" Bonkers

ArcangelaTarabotti · 23/09/2026 20:08

You don’t need to ‘keep an eye on their house‘ for ‘small maintenance issues’ - just let them deal with it when they get home.

sittingonabeach · 23/09/2026 20:07

BrezhnevsLuxuriantEyebrows · 23/09/2026 14:18

Again, it's personal preference; but I'd rather an elderly loved one contact me too much and have to be 'encouraged' about when to call, if possible, than that they could never contact me at all.

It's not even just for emergencies; often older people get lonely or just want the reassurance of hearing a loved one's voice or knowing that they're there. It's easy to forget the vulnerability and growing dependence on others that can come with age.

I appreciate that not everybody will have been privileged enough to have a good, mutually-loving relationship with their parents and other elderly family members; but considering that they happily put up with all of our nonsense and constantly demanding their attention (usually for pointless reasons) when we were little, I don't actually mind being there for them at this stage at all.

Do you have a parent with dementia? I am starting to get the random, confused phone calls from my elderly DM. Usually wondering where my dad is (died years ago) or demanding why I haven’t been to see her to do the shopping (even though we had been shopping the day before and her fridge is full). Used to get similar phone calls from my dad but that was about his computer breaking (couldn’t remember his password).

Nnnutella · 23/09/2026 20:03

Why dont you get your parents to write their "useful" phone contacts in a telephone book, like people used in the past.
Then you can copy the numbers into your phone.

BTW

How landlines work is being changed, due to old technology

All landlines will work via the internet

This will affect customers who have care/fall alarms & no internet.

Customers should speak to their landline provider, they will advise what needs to be changed.

Thinkofnewthings · 23/09/2026 19:44

My parents wouldn’t have a clue how to attach to wifi or turn on data on their mobile phones. They only ever use them in the house connected to their home wifi. If the wifi changes for some reason, they don’t know how to reconnect. They can only make audio WhatsApp calls (because it has a phone symbol) and get confused if I try to suggest they do a video call. My dad was an electrical engineer, so you’d think he’d be able to, but no. They wouldn’t dream of making an actual call on the phone. They only use their landline. They would never take the phone out of the house, so it’s not going on a holiday with them.

realdeal7393 · 23/09/2026 19:31

BrezhnevsLuxuriantEyebrows · 23/09/2026 14:18

Again, it's personal preference; but I'd rather an elderly loved one contact me too much and have to be 'encouraged' about when to call, if possible, than that they could never contact me at all.

It's not even just for emergencies; often older people get lonely or just want the reassurance of hearing a loved one's voice or knowing that they're there. It's easy to forget the vulnerability and growing dependence on others that can come with age.

I appreciate that not everybody will have been privileged enough to have a good, mutually-loving relationship with their parents and other elderly family members; but considering that they happily put up with all of our nonsense and constantly demanding their attention (usually for pointless reasons) when we were little, I don't actually mind being there for them at this stage at all.

I understand that. I’ve been a sole carer for a parent for ten years, with zero help, and it’s broken my marriage, my life, my kids life and my own health. There are many people like me who have been traumatised by years of calls relating to trauma. I understand that your situation is different.

BrezhnevsLuxuriantEyebrows · 23/09/2026 14:18

realdeal7393 · 23/09/2026 13:16

I’d enjoy this period whilst it lasts. My DM ignored her mobile for days on end when she didn’t need me, for years. That tide will
suddenly turn when their health fails, and you will eventually get complex PTSD every time they call and text you from their mobiles. Which will be hundreds of times. You will learn to associate contact from their mobile with impending doom and disaster. Honestly, enjoy this whilst it lasts.

Again, it's personal preference; but I'd rather an elderly loved one contact me too much and have to be 'encouraged' about when to call, if possible, than that they could never contact me at all.

It's not even just for emergencies; often older people get lonely or just want the reassurance of hearing a loved one's voice or knowing that they're there. It's easy to forget the vulnerability and growing dependence on others that can come with age.

I appreciate that not everybody will have been privileged enough to have a good, mutually-loving relationship with their parents and other elderly family members; but considering that they happily put up with all of our nonsense and constantly demanding their attention (usually for pointless reasons) when we were little, I don't actually mind being there for them at this stage at all.

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