My mother is aging in her 70s. Her passport is out of date approx 2 years. She asked me to help her renew it.
So I know there are two ways to do it now. The old fashioned way of getting the paper application or online. My mother never learned how to use the internet or technology but either way she wants me to help her.
I remember the first time she was doing the passport about 2014 approx, she gave me a picture that would have been taken in the 70s or 80e when she was in her 20s or 30s. Even though she would have been in her 60s. That was a difficult situation. She was insisting on using that old picture but it just wasn't suitable.
A few years ago she needed help with updating another personal government type of ID. I don't know what it is. I can't remember the exact date as such. If it was 2022 or 2023 or even in the years before that. It was difficult for her to get pictures. She had to go to the pharmacy a few times to get pictures because they were not suitable - she was smiling, she wasn't looking at the camera, she had hair in her face, etc. It took her a few times.
Anyways I suggested her get some new pictures but she is insisting on using whatever pictures she already has. I don't know if they are 4 or 5 years old or older.
I a passport picture from recent times is what's needed.
Do I insist that she gets new pictures? Or do I use an older picture.
I briefly looked in my email but I am not able to find a link to an online passport picture from before.
She might produce a physical cope of a passport picture and want me take a picture of it on my phone. I don't know.
So what is the best way to move forward with this? Does she need an updated picture? I think she wants me to do it online for her.