Please or to access all these features

Elderly parents

Banking

28 replies

dearydeary · 02/02/2025 14:04

Hi everyone

My parents have been adverse to online banking and their local Lloyds is closing.

I was thinking of First Direct as they could access it over the phone.

Any other suggestions or experiences?

Thanks in advance

OP posts:
LittleRedRidingHoody · 02/02/2025 14:16

Do they have a Nationwide nearby? They've made commitments to keep branches open til 2028 - I was in there the other day (first time in about 10 years, I mostly use Monzo) and was pleasantly surprised at how short the queue was and how friendly it seemed.

dearydeary · 02/02/2025 14:10

Thanks, I use FD too and agree they push for the App

Hadn't thought of post office, my only concern are the queues

I will have look

OP posts:
TeenagersAngst · 02/02/2025 14:08

It depends if they can do everything that's required over the phone. I've been with FD for years and they push you more and more towards using the app. The phone service is still good though.

Do they have a post office nearby? You can do quite a lot of transactions you'd normally do at a bank branch at the post office.

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