Ok so not strictly related to an elderly parent of mine - however my DD works as a cook in a care home and has been attacked/witnessed other staff being attacked by confused residents in the past. That resident has since passed away, but she's messaged to say another resident has moved in who is a tall man and he has already attacked a member of staff. She's actually quite frightened by this, she only works in the kitchen and isn't a carer, however residents are allowed free access to all areas of the home and obviously a kitchen (knives etc) could be a dangerous area to be. It doesn't seem like management are taking her concerns seriously. What can she do?