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Elderly parents
Original poster

Blocking unwanted calls to vulnerable elderly relative

35 replies

Thisoldheartofmine · 12/07/2024 18:41

She has landline and quite old BT phones. A set of 3.
Thinking of buying True call with the option of only allowing identified numbers through.
A system which works by an individual manually pushing buttons to block numbers wouldn't work.
Any experience?

OP posts:
Original poster
Thisoldheartofmine · 12/07/2024 20:46

"you save any numbers you want to let through, anyone else has to press 1 then leave a message on it"
@WowIlikereallyhateyou does Call Guardian do this?

OP posts:
Dibble135 · 12/07/2024 20:36

My mum only has a landline and old fashioned push button phone with BT. I set up online account which I access and use it to block numbers. It’s called call protect and is free. It works really well.

whoateallthecookies · 12/07/2024 20:34

Where I am calls from our local (large, teaching) hospital come through from an unknown number. I've managed to miss some, despite rarely needing contact with the hospital. Many older people have rather more medical appointments - possibly one to check first (not to mention her GP's surgery)

Original poster
Thisoldheartofmine · 12/07/2024 20:24

Thank you,! I don't know why, but I find this particular issue hard to crack.

OP posts:
WowIlikereallyhateyou · 12/07/2024 20:22

Model is BT 4600 £69.99 with two cordless handsets.

WowIlikereallyhateyou · 12/07/2024 20:21

Bt phone with call guardian, bought one last month from amazon

aramox1 · 12/07/2024 20:19

Try talking direct to BT's vulnerable persons section. They were really helpful for us.

Original poster
Thisoldheartofmine · 12/07/2024 20:14

Call Guardian is a feature of your existing phones, and will not work with the new BT phones.18 Dec 2021
my relatives phones don't have this and I suspect they are no longer on sale

OP posts:
Original poster
Thisoldheartofmine · 12/07/2024 20:07

My sister in law has this but I'm not sure if this type of phone is still available.
I'll have a Google.
Would you know the model name ?

OP posts:
CMOTDibbler · 12/07/2024 19:31

We have BT phones with built in blocking - you save any numbers you want to let through, anyone else has to press 1 then leave a message and we never get any cold calls/ scams etc as it doesn't work with automated dialling systems

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