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Elderly parents

Mum ill in care home. Residents keep coming in and won't go away

56 replies

Mxflamingnoravera · 04/06/2024 21:43

M sitting with my 86 year old mum in her care home. She has a chest infection. She is asleep. Other residents keep coming in and won't leave. Staff are struggling to get them out.
They've got them out now, but I'm scared to leave her because they are going through her stuff and keep coming back.
I need to go to pick up her emergency prescription.
There's no lock on her door so I can't lock it with us both in it.
It's a dementia care unit. What do I do? I'm wishing I'd said yes to hospital admission now when I spoke to a Dr from the emergency card team.
I've never been here at night. I'd be terrified if it were me sick in bed and people kept wandering in and out.

OP posts:
LilianaVikavanovich · 05/06/2024 16:20

We had a stair gate put on Dads door ( he was bed bound with dementia )
we just climbed over it , luckily the residents who wandered around couldn’t do that

hope your mum is comfortable now @Mxflamingnoravera

I8toys · 05/06/2024 16:14

ildaogden · 05/06/2024 13:39

My mum was in a nursing home, they put an alarm sensor pad in the doorway to her room which alerted staff if someone stood on it.
Her wedding ring was stolen off her finger, please don't leave anything of value with your mum.
I hope she gets better soon x

That's shocking. My Mil does complain that people take stuff but I just thought it was a symptom of her dementia and it wasn't real. I need to check her supplies. For £2,000 a week I would want her not to be bothered if she was ill and for them to keep others out of the room.

ildaogden · 05/06/2024 13:39

My mum was in a nursing home, they put an alarm sensor pad in the doorway to her room which alerted staff if someone stood on it.
Her wedding ring was stolen off her finger, please don't leave anything of value with your mum.
I hope she gets better soon x

StopStartStop · 05/06/2024 13:30

edited because you've moved on. Well done for making progress there.

SheepAndSword · 05/06/2024 13:28

That sounds absolutely exhausting. You did really well in a difficult situation. It doesn't sound like reasoning would have done any good with the wandering residents!

Hairyfairy01 · 05/06/2024 08:28

Mxflamingnoravera · 04/06/2024 23:59

I didn't go to mcds I couldn't bring myself to drive out of my way for a cheeseburger I wouldn't enjoy.
I'm finally home eating a chicken sandwich made by me with the glass of red wine mum and I had chatted about in the moments she was awake.

I toyed with not bothering with the script after missing Tesco, only momentarily, I wouldn't have forgiven myself if she'd died of this infection.

I'm going to call in late to work tomorrow. I need to chill for a bit before bed. What a mad night.

From what you've all said I don't think there's much can be done about the sundowners crowding in. I don't know what a complaint to management would do. The staff are really doing their best in the most difficult circumstances. They are so kind and lovely, the last thing I want is for them to face a complaint. I'd rather bring them flowers and chocolates for the care and hard work they do.

I just wanted to say a huge thank you for your understanding of how tough being a care worker can be, people are doing their best but it's not easy. And also that you seem like a lovely, caring person. I hope your mum is ok.

maudelovesharold · 05/06/2024 00:18

Sometimes there are 3 staff on shift for 35 residents

I’m not surprised, as I have had family members in care homes, and volunteer in one, but why is this shocking ratio allowed, especially in dementia facilities? Is there no minimum requirement in care homes? No wonder they are such dire and degrading places.

Mxflamingnoravera · 04/06/2024 23:59

I didn't go to mcds I couldn't bring myself to drive out of my way for a cheeseburger I wouldn't enjoy.
I'm finally home eating a chicken sandwich made by me with the glass of red wine mum and I had chatted about in the moments she was awake.

I toyed with not bothering with the script after missing Tesco, only momentarily, I wouldn't have forgiven myself if she'd died of this infection.

I'm going to call in late to work tomorrow. I need to chill for a bit before bed. What a mad night.

From what you've all said I don't think there's much can be done about the sundowners crowding in. I don't know what a complaint to management would do. The staff are really doing their best in the most difficult circumstances. They are so kind and lovely, the last thing I want is for them to face a complaint. I'd rather bring them flowers and chocolates for the care and hard work they do.

OP posts:
Andyouresingingasong · 04/06/2024 23:14

I used to work in a dementia care home and sadly this is very common. Residents who were confused and unsettled would wander into others' rooms and also get into their bed on occasion.

It was very frustrating for both residents and relatives when items would go missing too.
Sometimes there are 3 staff on shift for 35 residents and it can be hard to contain all residents as such, but my sympathy is with you and I really hope you find a solution.

Mum5net · 04/06/2024 23:07

Nothing v helpful to suggest. The wanderers will be fascinated by your presence, Nora. They possibly wouldn’t be so interested if it was only DM.
The care team when they are doing the night time toilet run are a bit over stretched. It just takes a toilet accident elsewhere for staff to be over stretched.
The care team need to invent another distraction to head them off the scent and go elsewhere.
Annoying about 8.01.
Yoy will be shattered.

CormorantStrikesBack · 04/06/2024 22:55

It definitely happens in hospitals as well. I used to wake up and find someone in my bed space looking through my stuff on the cabinet top. Someone I know had another patient climb in her bed and wee on her!

the pressure sensor is a good idea. Definitely complain and say they need to safeguard your mum.

msmatcha · 04/06/2024 22:50

Oh my word you poor thing - you are doing a great job and your Mum is lucky to have you. Keep on keeping on and all that. Hope the MaccyDs is ok.

Mxflamingnoravera · 04/06/2024 22:40

I was there when the dr saw mum. At 6:45 ish. He said can I pick up the prescription in an hour after he'd gone home and sent it through to Tesco. I said yes, I got to Tesco at 7:55, I got to the Pharmacy counter at 8:01. The pharmacy was shut at 8. They would not open for me. So I had to call 111. Now I'm waiting for a call from someone who will send me to some secret address at 10:45 where I can pick up the drugs. I'm shattered. I need my bed and some food. I'm going back to the home again afterwards with the drugs. I'll go via McDonalds. I hate McDonald's but I'm ravenous.
I'm just outside the place waiting for the text with the details of what door I need to go to. It really feels like I'm scoring heroin not some penicillin.
The home seemed at bit calmer when I left. Thank god.
I really had no idea... I'm not kidding, three women came in to mums room and wouldn't leave. They had three staff members in there trying to persuade them to go. One was almost manhandled when she sat on mums bed. I was actually relieved. The staff are doing their best. But it's scary nonetheless.

OP posts:
EmeraldRoulette · 04/06/2024 22:31

Hospitals are no better, both my parents had issues with this.

You could get a doorstop alarm, not to use for the door, but if someone brushes past it, or knocks it with their foot, a very loud alarm will sound.

I'm so sorry you and your mum are going through this.

maudelovesharold · 04/06/2024 22:25

I’m a bit confused about the antibiotics. Why is it your responsibility to fetch them? What does the care home do if any of their residents require antibiotics, but don’t have a handy family member to run around getting hold of them?

HcbSS · 04/06/2024 22:21

Your poor mum. They are coming into her private bedroom? That is not on, I know many have cognitive issues and can’t help it but this is a safeguarding issue - your mum needs to rest and recover in privacy.

Hairyfairy01 · 04/06/2024 22:18

You really can't be using stair gates in this situation. Firstly you have DoLs. Then you have the draft they are designed for children in terms of weight loading and also have the potential of causing more injury if people (staff or residents) climb over them. Then I guess there is the fire risk.

I'm genuinely sorry to hear about your mum OP, unfortunately this is not uncommon either in care homes or hospitals. It is very difficult for staff to manage, they cannot man handle residents obviously and trying to reason with them is basically impossible. Do have a chat with the person in charge about your concerns. They know the other residents and may be able to assure you that certain times are more 'settled'.

vodkaredbullgirl · 04/06/2024 22:13

hatgirl · 04/06/2024 22:09

Stair gates are frequently used in care homes.

They absolutely need a risk assessment before they are used just like bed rails etc, but they can be used where appropriate. It wouldn't be appropriate if any of the residents who tend to wander would also try and climb over them, but as a general visual barrier to a room they can be effective.

Not the care homes I've been to allow stair gates.

vodkaredbullgirl · 04/06/2024 22:11

Managers are not there at night, speak to the senior in charge. Stair gate you can't use, H&S. Pressure mat, door alarm to alert staff.

hatgirl · 04/06/2024 22:09

Hairyfairy01 · 04/06/2024 21:57

They will never allow a stair gate, it's too much of a risk. Unfortunately this isn't uncommon in hospitals either.

Stair gates are frequently used in care homes.

They absolutely need a risk assessment before they are used just like bed rails etc, but they can be used where appropriate. It wouldn't be appropriate if any of the residents who tend to wander would also try and climb over them, but as a general visual barrier to a room they can be effective.

Slum · 04/06/2024 22:06

Speak to the manager / senior staff on duty about your concerns. They may have a stair gate or a sensor mat they could put in the doorway that would alert staff if anyone goes in her room.

yumyumyumy · 04/06/2024 22:05

This is outrageous. The staff need to be keeping these strangers out!

Pantaloons99 · 04/06/2024 22:03

Hospitals are horrific places these days. I've spent many times seriously ill dealing with drunks, drug addicts, serious mental health patients and there's zero peace or privacy. The care home staff need to be on this. It's stressful enough. Having been incredibly vulnerable many times and unable to even do anything, I'd rather be in that care home than the hospital. I hope there's some sort of call bell for her.

Mumof1andacat · 04/06/2024 22:03

Your mum deserves some privacy and dignity. Have you spoken with the manager?

Mxflamingnoravera · 04/06/2024 22:03

I'm going to have to leave soon with no meds. I'm exhausted and hungry, I've been here since 6.

OP posts: