My elderly parents have just had their broadband cut off. They were with John Lewis who have discontinued the service. They also previously had their landline through them.
Rather than sign them straight up to Plusnet who are the alternative provider, and who can't provide a landline, I thought I'd check the various deals available and have just gone down many rabbit holes.
They are utterly dependent on their landline. My Mum has a mobile which she uses quite a lot but Dad does not have one and makes quite a lot of calls on the landline.
He also has a wearable alarm provided by the council, I'm trying to find out if it's compatible with a digital phone line.
Are they better off with a combined broadband/phone service, or separately?
Some seem to include calls, some are just line rental and you pay extra for calls.
Has anyone had to do this for their parents and got a good recommendation. I think they can get fibre where they live.
They both use the internet quite a lot, but mostly for online shopping and research, not for watching movies or anything like that.
Utterly bewildered by it all and wondering if we shouldn't just go to BT (but they don't get good reviews)