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Elderly parents

In laws need carers to visit at home - best way to go about this?

33 replies

Lottapianos · 03/07/2021 02:38

In laws are both medically unwell. She has just come out of hospital (heart failure, possible COPD, poorly managed diabetes), he is likely to be admitted tomorrow (heart failure, cirrhosis, ascites amongst other things). Neither of them are fit to do daily tasks like shopping, cooking, laundry, cleaning.

What is the best way to go about arranging carers to visit once or twice a day? They live in Cornwall (we're in London) and I'm planning to do a social care referral via the council, but would value any advice or experiences. Thanks

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Knotaknitter · 10/07/2021 10:14

If they have hearing aids then arthritis in their hands can mean they struggle with the batteries. That then means they can't communicate effectively (memory issues and good hands have the same effect). If they use a walking stick in the house then it's difficult to carry a dinner tray at the same time or a load of laundry. Can they get on a bus? Once I started filling the form in, saved it and thought about it then there was so much more that I accepted as "normal" that really wasn't (including filling the kettle with a little jug)

If they are self funders then AA continues if they ever need residential care.

MereDintofPandiculation · 10/07/2021 08:22

Remember also the non-"official" work-arounds - eg mobilising by way of furniture (even if there are no grab rails fitted). Sliding pans along the work surface rather than picking them up and carrying them indicates a need.

When you're filling in the form, don't think about what they can do, think about what they can't do. They may be able to "cook a meal", but if that means filling the kettle by repeatedly tipping in small jug of water because they can't carry a full kettle, never using anything other than the microwave because they can't carry pans, that's worth documenting. Are they able to organise shopping or do they keep running out of food? The fact they have found a work around doesn't mean the underlying need has gone away.

Best to do it without their involvement if possible. I remember an OT and me helping a friend with MH troubles claim AA - he crumpled before our eyes as he filled in the form and realised how many things he was unable to do.

Notwavingbutdrowing3 · 09/07/2021 15:29

www.gov.uk/attendance-allowance

Although the HMGov website says it doesn't cover mobility needs, it means not in same was as the old DLA, now PiP does. So you won't get a separate award for needing help to walk far outside.

However if your parents have mobilit needs such as slow to walk use a frame or sticks , can't bend far, then their reduced mobility due to (arthritis, falls, blood pressure, shortness of breath , health conditions etc..) will impact on ability to do their care tasks - so it is relevant.

Notwavingbutdrowing3 · 09/07/2021 15:23

Also to add into AA in relevant section- if parents have any equipment, refer to that, such as
-Bath or shower rails, rails by steps,
-perching stool, shower chair, bath seat,
-sock aids, easy reach grabber stick, special slippers or shoes as they can't reach or need extra support
-having medication put in nomad or other medication dispensers,

-commode, toilet grab rails, frame around toilet (Mowbray frame) , raised toilet seat

  • chair raiser or riser recliner chair, bed lever etc...
  • hearing loop or flashing doorbell etc ,magnifying glass

You'd be surprised the OT or disability equipment that older people end up acquiring without realising it's essential helpful stuff

Notwavingbutdrowing3 · 09/07/2021 15:15

Yes - you've had good advice-
on the attendance allowance form you write all health conditions - don't forget things like heart or breathing/lung problems, reduced mobility from past falls (eg fractures) or unsteadiness or for eg arthritis or whatever , even repeated anaemia can cause disability. Disability is where a physical or psychological or mental well-being impairment impacts significantly on someone's ability to do activities or daily living - making food, drinks, carrying them through without spilling or scalding self, bending down, washing dressing , getting in and out of bed and mobilising around property / outside and stairs , getting to toilet (in time) , adjusting clothes, reminding to take tablets, all those kinds of things. Remember to include sensory issues such as being hard of hearing or failing sight and I'd have trouble bending and rising to stand. Also if any memory problems.

Lower rate AA is for those that need help in the day, but are safe once in bed, whether that's equipment related calls or actual help from a person, higher rate AA is for those who also need supervision and help sometimes in the night - for eg if need a pendant alarm if have had falls in night or have health condition that could count- or need help to move around bed, reposition, reminding to go back to bed as middle up if night and day, or help to get up to use toilet for example.

Zolrets · 04/07/2021 15:18

@Lottapianos think carefully about what activities your parents can’t do or have problems with. Think about the worst day and think about what they can do alone and not with help. My mum has ‘just’ mobility problems and she qualified at higher rate. She can make a simple meal but she can’t stand without support and she can’t get out of bed quickly so often doesn’t make the loo. She does get dressed but it takes her a long time and she cant wear certain garments because she can’t get them on. Sounds like you could use some help thinking the form through in relation to personal circumstance. My reason for doing this was I think a common one - it gave me a chance to get in paid help. I was also mindful that benefits can be withdraw. So I thought best to act sooner rather than later. It was a massive relief to get the higher rate - it’s opened up options and choices to improve quality of life which is exactly how it should be.

DismantledKing · 04/07/2021 12:47

It might be worth asking if there’s a local Community Matron/long-term conditions nursing team who work in the community. Here’s the link:
www.cornwallft.nhs.uk/community-nursing-teams/

Lottapianos · 04/07/2021 09:54

Thank you MereDint. And thank you all for your advice. It's our first time dealing with ill parents who need support and it's all a bit overwhelming, so I'm very grateful for the guidance

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MereDintofPandiculation · 04/07/2021 09:17

It doesn’t have to be a disability in the sense of the Disability discrimination legislation. The heart failure would do. I think it has to last for at least 6 months, my memory is you couldn’t get it until 6 months after the disability started. Do get help filling in the form. It’s very hard to realise the full extent of needs because of all the adjustments that have already been made, and there are certain ways of phrasing things that will be understood better. I believe AgeUK can help. I got help from a retired social worker friend

Lottapianos · 04/07/2021 08:32

I had a quick look this morning. Looks like you have to have a disability, and not just mobility problems or general health problems. They probably wouldn't be eligible but will double check

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Zolrets · 04/07/2021 08:18

@Lottapianos applying for attendance allowance isn’t a quick thing. You need to fill the form in very carefully to ensure you do not understate their needs. There is lots of advice on here about it including the recommendation to get the help of Age UK or similar. I didn’t but had seen a couple of other applications. It is not means tested and as ‘free money’ it can be a lever to push the care route through. The care I’ve bought for my parent with it is great however, it still doesn’t make that parent able to live without my regular intervention.

Lucia574 · 04/07/2021 08:10

Home Instead are excellent.

Lottapianos · 04/07/2021 07:21

That sounds great, thanks Zolrets. Will look into attendance allowance

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Zolrets · 03/07/2021 21:27

@Lottapianos I had real problems identifying non medical home help in my area. It took me ages including a fruitless call to
age UK and some help from a well-being advisor in the GP surgery. Some Authorities publish lists but mine did not. Home instead do cleaning, ironing, carrying things upstairs, meal prep, shopping, emptying bins, changing bed linen, companionship. More flexible than a cleaner. They said anything apart from climbing ladders. It is expensive at £26 an hour however I got attendance allowance for my parent so at the moment we spend just that.

Lottapianos · 03/07/2021 20:53

Thanks notwaving - she doesn't cover the ILs area but there is a similar service local to them

Am hoping that we will get FIL into hospital on Monday. Will discuss meals on wheels and cleaner with MIL, and see what she thinks of home help as well. She's very intimidated by overbearing FIL so will be a chance to see what she needs

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EmmaGrundyForPM · 03/07/2021 19:46

If your parents don't need personal care or support with meds, then Adult Social Care won't arrange support.

They don't need a Care Worker, they need home help/domestic services, which they will have to arrange themselves. Many Care agencies offer domestic services as well as personal care.

Notwavingbutdrowing3 · 03/07/2021 19:42

*Carer visits
Not "care less visits"

Sheesh that was quite an auto incorrect ShockBlush

Notwavingbutdrowing3 · 03/07/2021 19:41

I checked out hot meal delivery services in bude Cornwall , looks like there might be a local run one called Kirsty's kitchen

mealsonwheelscornwall.co.uk/

Might be worth asking them if they cover mum and dads area?
Your parents might be more amenable to that service . Once they get used to that and having a cleaner who does housework/ laundry, you might find it easier to discuss care less visits if or when either needs personal care assistance too in the future

Well done for getting stair lift arranged

Lottapianos · 03/07/2021 19:28

Thanks for that, really good to know. Can I ask what sort of care they provide for your relative? I think my in laws would need one visit a day for meal prep and cooking. They are independent with washing, dressing, personal care so far. Going to organise a weekly cleaner as well, and an online grocery delivery

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Zolrets · 03/07/2021 19:24

I am Northwest but I recently got a home help for a parent from Home Instead who are a franchise. I can see there is one covering Bude. So far they have been very professional. Cost is £26 for a one hour visit. They were very swift setting up the first contact.

Lottapianos · 03/07/2021 11:13

It's bloody awful. Got extremely unwell FIL flat out refusing to go to hospital today. It's maddening

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cutlerycollector · 03/07/2021 10:42

@Lottapianos It's so difficult to arrange everything from a distance isn't it. The care company we used was in St Austell, so too far for Bude unfortunately.

Lottapianos · 03/07/2021 10:25

Hi Cutlery, they're in Bude

The GP has been utter shit so far. I'm going to try to get him admitted today, just not prepared to leave him in such a state at home until Monday. We're going to visit tomorrow for a few days

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cutlerycollector · 03/07/2021 09:44

Whereabouts in Cornwall are they? We used a small care company in Cornwall for my mum after she came out of hospital having had a stroke. We were self funding though, so didn't go through SC. They only had a small number of carers and mum had the rota so she knew exactly who was coming each time (2 carers, 4 times a day!). Many of the carers built up a good relationship with mum, so much so that some of them came to her funeral. If you need any other info please message me.

DinosaurDiana · 03/07/2021 09:35

You need to push SS. They will try and put everything on you.