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Elderly parents

5 hours wait for an ambulance and counting

55 replies

FredaFox · 20/06/2021 01:10

Not sure what else to say, my mum has mobility issues and today literally cannot walk, she also has incontinence which means frequent trips to the toilet
At 830 as much as I tried to get her to the toilet she couldn't move so I rang an ambulance, busy and could be up to 2 hours wait, fine we understood
5 hours later still no sign, my mums dignity is shot, she's wet herself, now unfortunately she's soiled herself
She's in agony trying not to wee as worried her continue pad will overflow
Don't know what to do, I'm helpless, I can't do anything for her, just here to rant really
I know the nhs is strained beyond belief and it's not their fault but this is heartbreaking

OP posts:
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IthinkIsawahairbrushbackthere · 29/06/2021 22:40

I feel for you OP - I know I'm replying a few days after your post but I wanted to say I've sort of been there. My mum fell/collapsed whatever in her bathroom three weeks ago and we had to wait for the ambulance. Then she was completely unable to walk and the carer said she thought we should call the GP. GP said to call the ambulance again and say that she wanted her admitted which I did. Three weeks on her mobility is almost non existent and we are waiting for her to be transferred to another hospital for rehab/physio.

I hope your mum is on the mend and that you can get more help to keep her comfortable.

Zolrets · 22/06/2021 08:37

I think what shocked me with my MIL was that there was a fast forward to deal with the practicalities and absolutely no chance they would take her in an ambulance to hospital to run tests/treatment. Maybe this was a barrier to stop a bed being used up. Maybe it was genuinely seen as the best way forward. It seems that the pp’s saying it’s not an emergency are not being unsympathetic they are reflecting the response you might get at some times in some regions. I’m really glad you got the ambulance, it’s what I wanted and expected however I’m just posting to share how things might be handled differently should anyone else end up in this position and god knows I hope they don’t Sad

AnImposter · 22/06/2021 08:13

Adult social care for a care package, hoists etc Thanks

AbsolutelyPatsy · 22/06/2021 08:11

she needs a care package surely op?
people to assist with getting her to the toilet, hoists and standers?

Zolrets · 22/06/2021 07:43

Sadly when my MIL experienced this the response the family got was exactly as per PP’s called ‘mean’. Not an emergency. Call the GP. There was no admission to hospital but a care package was put in place. I was completely shocked. I thought not being able to stand/walk would be up there as an emergency. Nope. I’m not saying it’s right just sharing that experience which was 5 years ago so no covid.

SunshineCake · 22/06/2021 07:29

Hopefully everything will progress quickly and positively now that your mum is in hospital and tests and treatment has started.

AbsolutelyPatsy · 22/06/2021 06:53

bless your heart op.
it always takes a long time for an ambulance even before covid.
i do help she gets the help she needs

FredaFox · 22/06/2021 06:50

Hi all just a quick update as you've been so kind

She has cellulitis in one leg so is on antibiotics. This leg was her weaker leg however the issues are now in the other leg, so far she still can't stand up. She's had X-rays and they are thinking mri scan now it might just be arthritis but my worry is obviously if she can't stand she can't walk and how does she manage
She's had occupational health to see her? Might be seeing a physio today
I was able to visit for an hour and can go again today

OP posts:
gonow · 21/06/2021 20:12

Your poor mum. Glad she's in and being cared for now.

DoTheNextRightThing · 21/06/2021 06:54

I understand. We once waited 10 hours for an ambulance for my grandmother. It was 2am before it arrived. She wasn't an emergency, but there was no other way to get her to hospital due to her mobility. It's so stressful. I'm sorry you and your mum had to go through this.

justanotherneighinparadise · 21/06/2021 06:48

So sorry to hear about your mum. I honestly can’t understand the nasty responses to someone in such a worrying situation in the middle of the night! Being so antagonistic and negative must be exhausting.

Fingers crossed for some news soon 🤞

SunshineCake · 21/06/2021 06:39

Thankfully the unkind and hard of thinking posters were in the minority.

Hope you had a good nights sleep @FredaFox and that your Mum is soon back home, well.

MinnieJackson · 21/06/2021 06:30

How's your mum doing? Flowers my gran had a similar sounding condition (syringomyelia) and it was just awful. She lived with us my whole life so we could look after her until she passed just before I turned 18. Really hope your mum's ok x

2018SoFarSoGreat · 21/06/2021 06:09

@FredaFox was thinking of you and your poor mum and hoping you get good news today. What a worry for you. Hang in there!

Emelene · 21/06/2021 05:55

I hope your mum had an okay night @FredaFox and you got some rest. Flowers

81Byerley · 21/06/2021 03:10

@IAmDaveTheSerialShagger

With respect it's not the Ambulance Services job to take your mum to the toilet, it's neither life threatening or valid enough reason to even call them.
You are wrong. *@FredaFox* has done the right thing. Somebody who suddenly can't walk, definitely needs an ambulance to find out why her mobility issues have suddenly worsened. My husband recently spent a month in hospital for the same reason, after 111 called an ambulance because his mobility problems suddenly worsened and he could not stand. If the ambulance personnel hadn't come and got him he'd still be in his chair now. And as a result of the tests they did we found he has a very serious underlying condition. *@FredaFox* didn't call an ambulance to take her mum to the toilet. She called it because there is obviously something wrong, and she had no choice.
Isadora2007 · 21/06/2021 02:11

@FredaFox hopefully you’re sleeping now but I just wondered how your dear mum was today?

Imnotaslimjim · 21/06/2021 01:45

@fredafox we're doing as well as we can. Today was our first father's day without him so that was tough but we're getting there. Glad your mum is being looked after. I hope they get to the bottom of it soon

AnnaMagnani · 20/06/2021 11:15

Sorry I didn't mean my post like that - I've sat for many hours waiting for an ambulance with my mum on the floor only for an ambulance to arrive and them say 'Oh no, we should have had you as a higher priority'

We learned how to speak their language and the next time they didn't treat her as 'just a fall' as we knew what to say. If her observations had been normal, we would still have had the long wait but I meant it might have been helpful for another person instead of like us saying 'fall' when actually your parent is really ill and the 999 person misses it.

WeAllHaveWings · 20/06/2021 11:06

Pleased to hear she is being looked after now, hope she is back home soon. Old age and the ill health it brings can be terribly unkind.

FredaFox · 20/06/2021 11:03

Well she's text me from hospital, still in a bay having bloods etc so no real news yet but she's being looked after

I'm up showered and got the washing on, I'm going to keep myself busy and shampoo her carpets!

@AnnaMagnani I fully agree she wasn't a priority, my mums an ex nurse and theatre sister we fully know the challenges and priorities of the nhs but when you get to 5+ hours and your lived one us in discomfort you seek whatever solace you can

@Imnotaslimjim I'm sorry to hear that Thanks, I hope you and your family are ok, I lost my dad 7 years ago and I miss him terribly. My mum is all I have now so just want her comfortable and home

You lot are a caring bunch thank you ❤️

OP posts:
Ostara212 · 20/06/2021 10:40

[quote VaguelyInteresting]@CustardyCreams

You are deranged.

Being unable to stand or a sudden reduction in movement, when you have previously had the ability to, is absolutely a medical emergency.

Google “cauda equina” for just one example.[/quote]
Agree.

How can people be so lacking in common sense?

OP I hope your mother is all right, I hope you got some rest.

AnnaMagnani · 20/06/2021 10:26

@FredaFox hope everything is OK now - I hope this never happens again but if it does they prioritize on the basis of the person's observations so if you are able to do this if helps:

pulse
count respiratory rate for one minute
blood pressure
are they confused when they normally aren't
oxygen saturations

I had to do this for my mum, we had by chance bought a home BP monitor a couple of days before and her horrendous reading meant that she got prioritized to an immediate ambulance.

Imnotaslimjim · 20/06/2021 10:12

So glad your mum is finally comfortable and being seen to.
Sadly, the help didn't come quick enough for my dad, we lost him in November

lljkk · 20/06/2021 09:41

I hope you got some sleep, Freda.

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