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Elderly parents

Urgent advice needed. Elderly parent being dumped at Airport!

54 replies

Vickibristol123 · 14/12/2020 11:35

In advance I thank anyone who has taken the time to read this and maybe offer any help or advice.
My dear Friend (I will call him John) has an elderly mother who has been living in Portugal for the last 15 years. She moved over there to care for her Uncle who is also in Portugal.
The Uncle is physically unwell and she has been living and caring for him all this time.The Uncle has a daughter that has now contacted John to say that Mother is not coping and has gone rapidly down hill with episodes of mental illness and has now been diagnosed with Dementia.
The daughter has told him that she is bringing them both back to the UK on the first available flight and from then on she is John’s problem.
I have known John for many years and I don’t know quite how to put this but....he’s not capable of looking after her physically or mentally, he can barely look after himself, lives in a house with no heating etc and has a lot of social/mental health problems himself.
I’m at a loss how to help him, potentially there is a confused little old lady landing here with nowhere to go and no one capable of caring for her.
I add also that she does have finances so is able to pay for care if needed.
How on earth do I help him?
Any advice would be amazing!

OP posts:
hatgirl · 14/12/2020 13:38

I've actually dealt with a very similar situation.

First make a call to social services advising of day/time/flight that they will be on, you need to contact both the local authority the airport is in and also the local authority where she last lived before she moved to Portugal.

Secondly try and establish whether she still has recourse to UK public funds (NHS housing etc). If she doesn't things could be tricky regarding funding.

Thirdly let the airport know that there will be a vulnerable passenger travelling through. They can ensure that they are navigated through passport control etc safely to family/ which ever local authority has agreed to accommodate her.

When this happened in our team we had a respite bed in a residential care home ready to accept the person into after they got off the flight. The assessment was completed on the journey from the airport to the care home. The Care Act places a duty on local authorities to provide emergency assistance in these situations.

There's a helpful fact sheet from Age Uk on just this topic... it's almost like they are expecting an influx of returners for some reason soon Grin

www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs25_returning_from_abroad_fcs.pdf

Ladsladslads · 14/12/2020 13:04

Is she coming into a big airport? I know Heathrow etc have their own in house social work team. Might be worth trying to contact them so they can meet her at the arrivals?

madcatladyforever · 14/12/2020 13:01

Contact social services asap with the date and time of arrival.

Thirty2andBlue · 14/12/2020 12:59

What a heartbreaking situation, poor woman being put on a plane alone Sad

John's Mum, or John, will need to get her registered with a GP ASAP. They can assess medical needs. Then adult social services referral ? Is it worth John contacting a nursing home before she arrives? Age UK might be a good resource, definitely worth contacting them!

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