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Elderly parents
Original poster

Mum been victim of a phone scam

56 replies

Marshmallow09er · 28/02/2019 17:36

For the second time. This time they have managed to take around £8k.

I worry they are targeting her, and her vulnerability to these kind of things.

Last time I went through so carefully for her to never give out any details over the phone but she's done it again.

She's 73 and seemingly cognitively ok, no memory issues, but increasingly it feels like her judgement is off somehow.

I'm not really sure how to stop it happening again.
We've blocked her account and the bank are sending new cards (again).

Is there anything more the bank could do?

OP posts:
LIZS · 28/02/2019 17:47

It is quite possible her details are being circulated. Assume you have involved the police. There have been a number of scams around here recently but a perpetrator did get caught and jailed. Would she agree not to discuss any details over the phone, even if she believes the caller to be genuine, and get it in writing first. Would the police have someone who could speak to her and reassure her it is not her fault?

Tomtontom · 28/02/2019 17:46

Change her number, once she's been hit once they'll keep doing it, and sell her number to others that will do the same.

I've heard these calls and they're extremely good at convincing people they're real. I imagine it affects even more people than we know about, as victims are too ashamed to admit what's happened.

Knittedfairies · 28/02/2019 17:45

Have a look at this. I think Saga and Age UK May have advice too.

Sexnotgender · 28/02/2019 17:45

Also what type of scam are they doing?

Banks do have procedures in place but if your mum is willingly sending money there’s little that can stop this.

Sexnotgender · 28/02/2019 17:43

Can you get her one of the call screening phones?
Unknown numbers are required to say who they are and you decide whether to answer or not. Might put them off?

Solasum · 28/02/2019 17:41

Could you change her phone number? At least then if she is on a hit list she’d be a bit protected?

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