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Elderly parents

Stuff going missing in carehome

32 replies

stolenearrings · 07/01/2014 19:41

Mum is in her 80s and has been in her present care home for 3 years. I live hundreds of miles away but the rest of my family live locally to her and visit regularly.

She got a nice pair of earrings for Xmas. My sister put them in for her and she looked lovely. When she visited on New Year's Eve my Mum did not have them in. My sister asked her when they had been taken out - she didn't know. She is often confused and her memory can be erratic. She is probably is in the early stages of dementia but can be quite lucid. My sister had a good look round her room. She asked one of the carers who said someone might have taken them out and put them aside somewhere and forgotten about them. My sister asked them to have a good look round to see if they had got mixed up with someone elses stuff. The Care Home Manager said she would ask all her staff if they had seen them.

The care home seem to think they might have come out when she had her jumper taken off.

My sister is being very patient and understanding with the staff. They are offering to reimburse her the £22 cost of the earrings.

I am upset because I think they have probably been stolen (and my sister thinks this is a possibility too). I think we should get the police involved. Unfortunately, 2 years ago my Mum's wedding rings went "missing" the day after my Dad's funeral. The family gave the home the benefit of the doubt then and accepted an apology from the care home (they admitted that someone had put them in an envelope and that they hadn't been put in the safe and had got "lost")

I feel bad because I am so far away and won't have to deal with the fallout of this situation if the police become involved. That situation will fall entirely on my sister's shoulders. Many of the carers in the home are lovely and my sister has a good relationship with them. They do rely heavily on agency staff.

I just feel so bad for my Mum (and by default) the other residents of the home. I fear someone is taking advantage of their vulnerability. Do you think I am right in advising my sister to contact the police even though it might make for an unpleasant atmosphere between her and my Mum's carers (and my Mum?)

OP posts:
DowntonTrout · 08/01/2014 19:18

Of course it is never right that someone should steal from a confused, elderly person.

But, having had a good deal of experience with care homes, often things go missing. Everything has to be labelled with the persons name and if it can't be labelled, ask yourself if it is really worth leaving. Your first thought is staff, and that can happen. However, the other confused adults, or those with dementia, often wander and pick up things. This is not so much stealing as them not knowing what they are doing. If you put something down somewhere and it is not named, it is difficult to find the owner as items are not always something they recognise as being theirs. Or someone may claim it's theirs when it's not.

Also, people hide things, their things, someone else's things. Just because they do. When mum lost things the staff always knew which "magpies nest" they might turn up in. I doubt I would contact police over this incident. I certainly would be more careful over what was to be left in the home though. Some things don't matter. Some do- don't leave them.

ProfessorDent · 08/01/2014 18:17

And it doesn't hurt to itemise stuff before you go in, that said at the time it is just not a priority.

moldingsunbeams · 08/01/2014 14:09

This reply has been deleted

Message withdrawn at poster's request.

shoom · 08/01/2014 14:04

Does your mum care about the earrings?

In my existence of care homes and people with dementia, it's really not a priority.

A person's priorities are not what they were. They need a good relationship with the staff. If you generally don't trust the staff then that must be acknowledged and dealt with. Do other items go missing then turn up later - shoes , cardigans etc? Did anyone in your family think about that as possible theft? If you generally trust the staff then give it time, they may turn up. Anyone could have moved them, including another resident with dementia, who has no more stolen the item than if a toddler had picked them up and moved them.

My attitude is that anything I take to the care home may disappear and reappear. It's in the nature of the situation. Are there other issues with her care and this is the last straw? Otherwise I think all is required is to mention it casually "if anyone finds a pair of earrings" but not to treat it as a criminal matter.

ProfessorDent · 08/01/2014 13:37

Not sure about this really. It's a drag. Generally if something isn't labelled it goes missing, I dropped off my mother at the home with another pullover, intending to pick it up next day, bang! I didn't make it along and next week it is lost in the wash, never found again.

And anything wool or cashmere, don't leave it in the home, this is because it goes in the wash and gets shrunk and ruined.

I honestly cannot see how the police would get involved or do much and in this instance it comes down who has the power, you or the care home? £20 earrings is nothing in the scheme of things (we are paying £850 a week ffs at our place) so I imagine it is your impotence in the situation that grates. Mind you, the wedding rings are admittedly on a different scale. That said, things can get lost. I just don't know.

stolenearrings · 07/01/2014 22:46

PurplePidjin thanks for your reply. I agree totally with what you say and that the sooner it's reported the better. Can't make it down this weekend unfortunately.

OP posts:
PurplePidjin · 07/01/2014 20:41

Just because your mum is elderly, vulnerable and needing extra care doesn't give anybody the right to steal from her, or be so careless with her possessions Angry

Yes, the police should be involved as should the CQC and any agency used - there is a thief among the staff and your mum is unlikely to be the only victim.

Can you take a few days off to support your sister? Even just this Friday to go there for the weekend might be appreciated, although the sooner it's reported the better.

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