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just had a v bad conversation with my nanny

61 replies

nowwearefour · 13/01/2010 15:34

we have a nanny one day a week. she is great, we love her. due to the snowy conditions we have given her 2 fridays off as 'snow days'. she has not offered to take those as holiday or to come in on a different day in lieu, she has simply expected that we will just pay her. that has been fine as my employer and my dh's have given us a day off each to stay at home with dds. we both need to be in work this week when she is due to work. i just made a call to say that if she cant make it then we will need to pay a childminder friend of ours to have the dds so we can go in. she said 'then i will take it a holiday'. i said 'but we cant afford to pay you and pay her and we have already given you 2 extra days off'. she said 'you cant just not pay me'. i said 'well actually i think i can'. anyway in her christmas card is a week's wages as a bonus so she'll be getting that which is in effect her salary for that week anyway. from threads i have read and dicussions i have listened to i believe i can just 'not pay her'. is this right and surely i would then just not give her the bonus (which she knows about) which is tantamount to teh same thing anyway? things are now v v awkward and i cant think she can expect me to just keep on paying her when she doenst come in? we have to trudge nearly 2 miles in the snow to the station and wait around for hours etc to get in. any one got any thoughts?

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Blondeshavemorefun · 13/01/2010 18:18

your nanny should make an effort to get in, i did and im about 6miles away from my work

i did get stuck,did 180 slide down hill and eventually abandened my car mile from work and got picked up , but i made it in and mb worked from home

if your nanny has holiday due then yes she should be able to take it as holiday and be paid, surely if she was away you would possibly have to pay for childcare, or does mil always cover?

agree you could go and pick her up if 8miles away - be interesting to see how much snow she has, ie is she pulling a fast one

why is her christmas bonus 3 weeks late?

nowwearefour · 13/01/2010 17:29

interesting idea emmaruth. it might be a possibility on friday, good idea.

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emmaruth · 13/01/2010 17:18

I spent 10 year being a nanny for different families before i had my own children.

And on my last job it was in my contrct how many days i got for emergencies that covered think like snow.

While i worked for them my car was stolen and she offered to come and pick me up it was 10 miles away is this a possibility ?
She did this for 1st week after my car was stolen and I managed to borrow a car after that.

nowwearefour · 13/01/2010 17:15

thanks. it i appreciat your advice, madbad. i guess i do want to avoid jeopardising the relationship and i fear i already have. but i also fear that on this occasion it may be a luxury i simply cant afford. i rather suspect she will be here anyway.....

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MadBadandDangerousToKnow · 13/01/2010 17:05

Nowwearefour - I sympathise, I really do, but something I have discovered recently when my own childcare arrangements collapsed in the snow is that sometimes one ends up having effectively to pay twice. Annoying but unavoidable. I think you are taking a big gamble if you are banking on your MIL always being available to provide free childcare if your nanny's unavailable.

As I said before, I think you as the employer can adopt whatever policy you like (within reason) towards snow days/leave for other emergencies, but it's the retrospective change here which troubles me - especially if you are otherwise happy with your nanny and don't want to jeopardise the working relationship.

nowwearefour · 13/01/2010 16:56

and the issue is that this particular week both dh and i have v important meetings we need to be at on friday. i have a monthly meeting which i arrange and my hwole job is base around and there is no flexibility on that particular day- it happens to be this friday.

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nowwearefour · 13/01/2010 16:55

madbad- x posts i think. my MIL covers nanny hols which usually are given with some notice. MIL on hols this week so cant cover for us. and we have this back up friend who is ofsted registered with spaces on fridays so that is always fine but it costs money we dont have. employer prob would accept 3 dys next week, yes- i could do that. i dont like leaving my dds for 3 days in a week (which is why i work 2 days) but i could have that flexiubility. maybe i will suggest that to her.

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nowwearefour · 13/01/2010 16:52

our employer has this snow season decided 1 day paid each off seems fair.

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MadBadandDangerousToKnow · 13/01/2010 16:52

OP - I understand your frustration (and financial concerns) but if your nanny has a holiday entitlement isn't there always a risk that you'll have, in effect, to pay twice by arranging alternative cover for days she's on holiday? I see the problem but surely it's one that could crop up at other times of year too and which (I'm guessing) you factored into your decisions about childcare.

And I take your point about Friday being the last day of the week, but would your employer be content for you to work a third day next week to offset taking Friday off (if it came to that)?

greybird · 13/01/2010 16:49

BIWI - It's just that I was surprised that in your first post you were "sure" that OP was paid on snow days and based on that assumption you called her "mean". Are you so confident taht employees are always paid on snow days? I have no idea, myself. I believe there is no legal requirement to pay. That's where the subtlety is.

And is it really something you can specify in your contract as paid or unpaid, black and white? Surely it would probably be "discretionary", like sick pay?

nowwearefour · 13/01/2010 16:46

i am happy for my nanny to still take her day off before the end of march (my MIL covers nanny holiday but she herslef is on hols this week).

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nowwearefour · 13/01/2010 16:42

the issue with this week is that whilst i dont necessarily want to retrospectively make her take holiday i simply cannot afford to pay her and an alternative child carer / take a day off unpaid. i and dh have used up our holiday entitlement until end march so we can take unpaid leave only- we get 1 snow day each for which we were paid and which we have both taken. i do only work 2 days per week and could swap my days but by the time you get to friday the week is gone and so no opportunity to swap iyswim. christmas bonus is cash and in christmas card (not willing to post) which we were to give her on 18th dec but she didnt come in due to snow. then we were snowed in for a week. then christmas. then i offered to drop it to her house, she said not to and she would come to collect. she didnt. then nyday then snow day. so that is why she doesnt have her christmas bonus yet.

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BecauseImWorthIt · 13/01/2010 16:39

greybird - I did read the OP! That was my opinion.

Then I read posts that had been made while I was writing mine, and reconsidered that criticism, on the basis that if the OPs employers weren't paying her and/or if it is current practice not to pay people who have a snow day, then it was different and she wasn't being mean.

MadBadandDangerousToKnow · 13/01/2010 16:36

For the future, I think you need to have something written into your nanny's contract about what will happen if she can't get in to work because of unforeseen circumstances (snow, transport strike, domestic emergency etc) and, crucially, whether such time off will be paid or unpaid. Most employers, I think, expect staff to struggle in through the snow and, if they can't, to take the day as annual leave or flexi-leave. Mine certainly doesn't give paid 'snow days'. I think you also need to be clearer about how much effort you expect her to make on days when travel is difficult because of the weather.

As for the days already taken, then as others have said it seems rather harsh retrospectively to make the two days already taken holiday if you had previously given her the impression that they were 'snow days' (and harsher still if your employer gave you a snow day but you are unwilling to give the same leeway to your nanny, but that's for you to judge). For this week, I don't see why it's such a problem if the nanny takes Friday as one day of her holiday - she'll take the holiday sooner or later so once it's gone it's gone, surely?

Lulumama · 13/01/2010 16:35

i think you have to make it clear exactly what is acceptable from her end.. and not even trying to get in to work is not on and that would be irritating to say the least

BecauseImWorthIt · 13/01/2010 16:34

This is exactly the kind of circumstance that you need to have in your contract - not necessarily about snow, but what happens on a day when she can't - for any reason - get to you.

And you did say in your OP that you gave her the days off, which is why some of us are saying that it appears to be a bit mean to then withhold her pay.

From my years of employing a nanny, my advice to you would be to be as generous as you possibly can. On the first two occasions I would have paid her. Eight miles in snow/ice is a long way, so I'm not surprised she was reluctant to come in. But all was OK because you were given the time off by your employer. (Were you paid?)

On the third occasion you were right to try and pre-empt the situation, but you should have had other plans in place. An alternative childminder is great, but obviously will cost you more. Unfortunately, this is one of the problems about being full time working parents! Could you not take time off work at all? I thought there was more flexibility these days from employers in terms of time needed to look after children when there are problems?

But you will really, really piss her off if you start to talk about withholding part of her bonus. As Lulu says, this is money that was supposed to be rewarding good performance and your thanks - not part of her salary.

And I still don't understand why if it's a Christmas bonus, you haven't paid it yet!

nowwearefour · 13/01/2010 16:32

yes that is prob part of the issue- or at least after 2 days off we expect extra measures for the future as it impacts on us quite a lot. thanks greybird. i can see now we were foolishh to not say anything on the first 2 occaions

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greybird · 13/01/2010 16:30

I think it's mean to call the OP "mean" when you haven't even read the posts. There are all sorts of subtleties about snow days. I don't think it's fair to attack someone based on a few lines.

Anyway OP - For what it's worth, I think you've been very understanding and fair, but I do think you needed to manage expectations on the first two occasions, not just quietly note that she had not offered other options to you. She probably had no idea you were not going to continue your practice of paying despite absence, and no one likes surprises.

Seems to me you have an issue of whether nanny is trying as hard as you are to get into work, is that right?

nowwearefour · 13/01/2010 16:28

our nanny is 34 tomorrow. (which is why i called her today).

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nowwearefour · 13/01/2010 16:27

it wasnt that we offered her a snow day. she took two. we did try to aks whether there were any alternatives eg train, coming in for a shorter part of the day so we could at least get in for a part of the day to the office but she was not willing to consider any other means of getting to us. she lives approx 8 miles away. nothing has been said about money or holiday or anything. the snow has been v bad. but we have been able to walk to/from the station. so i thought that ahead of this fri i would do the right thing and clarify our expectations.

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nowwearefour · 13/01/2010 16:24

but we did try to encourage her to come in. i havent said the bonus isnt going to be paid. i am trying to gauge views on what is reasonable. i think that if she doesnt turn up this week and we give her the bonus then it is still a bonus but she wont be paid for the 3rd day she isnt turning up. we didnt ring her and tell her not to come in on the other days, she couldnt make it to us so we had to make other arrangement. agreed i didnt ask her to come in on other days instead- i should have at the time but only tohught about itafterwards as it was so stressful on the actual days.

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Lulumama · 13/01/2010 16:23

i think it is unfair to offer someone a snow day off and then complain they did not try to get in to work

how old is your nanny, where does she live in relation to you and how bad is the snow?

nowwearefour · 13/01/2010 16:21

it is just that she hasnt tried to eg get the train or offer to do another day instead or take it as holiday. but i think people are saying we should have said something on those days at a minimum which is prob true and the reason she is cross now is that it is rather coming out of the blue. but that is why i mentioned it in advance.

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Lulumama · 13/01/2010 16:21

if the bonus is now going to be treated as her wages, it is not a bonus is it?

i think where things fall sdown is expectations and presumptions

you seem miffed she has not worked a day in lieu or taken the days as holidays, but you gave her them off as snow days

instead of snow days, perhaps you should have encouraged her to come in a different day or stay over with you or start later if you still had to go to work yourselves

nowwearefour · 13/01/2010 16:19

becausei'mworthit- we have always been able to get into work. this is the third time our nanny wouldnt be able to get to u. of course if we couldnt goto work and therefore didnt need her, we would pay her anyway. that is not the case. the issue is that twice already we have given her a snow day (despite needing to go in and being able to get in ourselves) and this would be her third- at this point dh and i have used up our snow days and so one of us would not get paid or we woud need to pay another childminder.

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