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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Any help to prevent an argument with my childminder?

31 replies

itsmeolord · 04/01/2010 14:19

Hello. Me again......
My childminder had an accident which led to her being unavailable for work, ie off sick, for the three week period leading up to Christmas break.
She told me she was "unavailable" until after Christmas. I had to work and had to pay someone else to cover that.
I had to ask her to pay me the money back for the initial three weeks as I usually pay her a month in advance and I could not afford to pay an emergency cover after I had already paid her.
Her contract states she is unpaid for any sick leave but receives half pay for any holiday.

She had already had 5 weeks holiday up to the 21st of Dec including summer holidays, odd days and almost three weeks in October.

She called me this morning and asked me when I am going to pay her for the Christmas holiday. She told me that she always has Christmas off. "all the other mums have paid her", I replied that she was over the holiday limit and in any case was off sick, not on holiday.

She is saying no, she was only unavailable as it was holiday.....

I'm really cross, I feel like she is pulling a bit of a fast one here.

Any tips on how to discuss this calmly but firmly tonight? I don't want to lose her as a minder but this is winding me up now.
It will cost me almost £200 on top of the £560 that I had to pay to emergency cover because she said she was unable to work.

OP posts:
Are your children’s vaccines up to date?
itsmeolord · 04/01/2010 14:43

Sorry, I have not been clear. She has had 5 weeks holiday already.
Her contract states a maximum of 5 weeks per year.
With the christmas period she wants paying for that would be 7 weeks holiday.
Our "year" runs from the first day back to school after the christmas break for contractual purposes.

I want to try to avoid giving notice if I can, I only need a minder for another 18 months approx so don't want to uproot dd. Also she really likes going to the childminder, she is lovely with the kids, just not very organised.....

OP posts:
SillyMillysMummy · 04/01/2010 14:43

yes thanks

dizzydixies · 04/01/2010 14:38

sillyMillyMummy am not so sure - it sounds like the trust has been broken here by the CM and the fact that she is not fulfilling her contract.

she is not phoning the OP to discuss it with her but trying to shame her into paying by saying all the other mothers have already paid

It sounds like the op is not happy with the level of service she has received, or not in this case, and that she is no longer sure that her CM is being entirely honest with her

I would politely give notice and find someone else - is that better??

SillyMillysMummy · 04/01/2010 14:31

dizzydixies thats not very fair

SillyMillysMummy · 04/01/2010 14:30

oh dear, sounds like it has already become an argument really, not sure if you cn avoid it. I would say, be very sure of your facts, does it state how much holiday she is entitled to on your contract? if its 4 weeks it sounds like she is only 1 week over on holidays? You should still pay half fees for xmas as that is what you originally agreed on contract, regardless of whether she is ill or not, so maybe negotiate the money back for the half fees for that 1 week?

dizzydixies · 04/01/2010 14:28

get shot, she sounds awful