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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Advice needed on getting the au pair 'relationship' right?

38 replies

CaramelisedOnions · 06/08/2009 21:04

Hi

I am on my second au pair and seem to be struggling to hit the right balance with this one too....

First au pair came just for last summer and second au pair has been here about 6 weeks with about another 4 weeks to go. However, I wondered what sort of relationship you all have with your au pairs. Part of the family or more of an employee?

The two au pairs I have had so far have slipped easily into being a part of the family which is obviously great and what I prefer but sometimes they find it hard to take any instructions from me and, I don't know, sort of respect me as their boss when its needed. I don't know if this is making sense. I want them to feel comfy in our home but also listen to me and answer politely and not sulk if I need to tell them to hang the bath mat up after I have picked it up every day for the last 6 weeks. Little things I know....

hope you don't think I am being a bit 'funny'? I am quite level headed and calm with the au pair but when I tell him something he just replies "I know, I know" before I have finished the sentence, even when making small talk.

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frAKKINPannikin · 12/08/2009 15:03

I think my employer will be avoiding people with serious boyfriends after me - I'm leaving to get married - and the previous nanny left because her boyfriend moved to Germany!

Sorry for the inconvenience you AP has caused you, Onions, but it sounds like the best thing in the long run!

mumof2222222222222222boys · 12/08/2009 14:08

We had a French "animatrice" - she was great, although her English was rubbish (but didn't matter much as we all speak French).

Also had one with serious bf in France - she was fine and it caused no problems. Reminds me the animatrice was in lurve big time with a French Legionnaire...until he ditched her teh day before a romantic meet up in Paris. She was a bit emotional for 24 hours, went to Paris, met some friends...and never mentioned him again!

They are all different!

blueshoes · 12/08/2009 12:21

On the boyfriend issue, I try to avoid aupairs who have boyfriends in their hometown. A risk of taking on such an aupair is that she might get love/homesick and end contract early. But if her boyfriend is in UK or not too far away, you probably won't see her for dust on weekends!

BTW, my aupair's room is too small for sleepovers and I specify no male overnight guests (well, except long term boyfriends, but none of mine have had one yet, though little dalliances afaik!) in any case.

DadInsteadofMum · 12/08/2009 11:54

So far:

Excellent French one - had worked on summer camps, lived away from home since 18, no siblings, both parents worked, very crafty (as in arts not sneaky), stayed til end of contract.

Superb (but slightly wild) Dutch one, hadn't lived away from home, eldest of three, both parents worked, mum used to run a nursery, stayed til end of contract.

Current very good Canadian, lived away from home, one sibling, mum doesn't work, slight cleaning obsession (that I can put up with ) currently says she wants to extend contract.

CaramelisedOnions · 12/08/2009 09:56

Libra - like the 'general cheering' comment! Can't say there were many tears when our French'un left yesterday. Even our first au pair elicited some emotion in the DCs.

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Libra · 12/08/2009 09:31

Can I agree with whoever it was who said to look for someone with a working mother? I have had:

Excellent German girl (with working mother, no father at home, cheerful, good with the kids, still comes on holidays with us some times).
Poor Danish girl (never lived away from home before, had boyfriend at home, had no younger siblings, mother did not work out of the house). When I write this all down I wonder why we took her on! She left after three months to the sounds of general cheering.

CaramelisedOnions · 11/08/2009 20:59

Good to hear your success stories.

I have found a message from our departed AP along the lines of 'be prepared never to stop learning in life....', oh gawd!

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StillSquiffy · 11/08/2009 12:54

FWIW over the last 5 years I have had:

great Swedish girl
dreadful Turkish girl
so-so French girl
nightmare Finnish girl
very cheerful Spanish guy
fab fab fab Swedish guy

dreamteamgirl · 11/08/2009 11:31

Hi Onions
I know someone who had a stunning Polish au pair who was so kind to her childrena dn I knew a girl from a toddler group who was an ex Slovikian au pair, who seemed very kind- albeit quite strict, so dont rule Eastern Europe out!!

Sorry to hear you are back to the strat again, good luck getting it sorted

CaramelisedOnions · 11/08/2009 10:57

Dad, thanks for your comments. Interesting to hear about your style. I think your way could fit in with DH's approach and will definately pass on your comments to him.

I want to get that balance right of relaxing into family life but also earning their keep, so to speak.

Can I ask how many au pairs have you had and how long have each of them lasted?

Feel like a bit of a flop atm....

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DadInsteadofMum · 11/08/2009 10:19

Comes late to thread - sorry to hear about AP abandoning you.

I don't have a voluminous handbook, I feel there is something that doesn't fit with my personal style about pointing out why rule 33 is there.

What we do is have a sit down for 10 minutes (or however long it takes) in the evening where we go through good and bad points, this is every night when they first arrive, now (two months in with current one) it is once or twice a week. Also important to give them a chance to feedback on what they found tough or objectionable. This is when I am in employer mode. The rest of the time we tryand make it as much a family situation as possible.

One of the first questions I ask is what is the longest time you have spent away from home. I have found that people that have worked on summer camps do tend to make good au pairs. One I look out for is a French au pair who claims to have an animator's qualification this is not a cartoonist but a poor translation of the French "looking after kids in an informal out of school/play environment" for which there is no easy English word.

CaramelisedOnions · 11/08/2009 10:13

Thanks blue shoes.

I may start my hunt again soon but will leave some time for the dust to settle. AP leaves this morning, I am fine about it, just didn't work out so no bad feelings, but feel that AP is a bit bitter as hasn't really come out of his room since decision made...

I am starting to think that maybe I cannot cope with someone extra in the house but need to give myself a good talking to. I think it is OK and reasonable to expect AP to be polite and enthusiastic about being here. I should be able to mention things when they occur and not feel as though I am being a bit 'funny' about things, shouldn't I ? I am always tactful and diplomatic. However, I do know that I come across as a strong person who says what they think - feels better than storing up all the resentment that AP hasn't done something they should have done IYKWIM.

Great advice blue shoes, I will keep this thread and refer back to it.

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blueshoes · 10/08/2009 22:46

My main reason for choosing Western European aupairs is that their English tends to be better. Such voluminous paperwork would not work with someone who is truly here to learn English. If I am at work, I need to be able to give instructions over the phone and for them to understand.

Plus the fact my hours are quite short with consequently less pocket money. I am in fact not an attractive prospect for Eastern European aupairs and tend not to get much interest from them in any case.

blueshoes · 10/08/2009 22:40

Onions, I have only had Western European aupairs and they fall within Jules' description of being warm and good with children (save for the French one who inexplicably did not know how to play with dd) but less thorough on the housework side.

For the induction, I have a written down schedule telling the aupair what she needs to do at what time of the day. I also have detailed house rules (60+ at last count), a lot of which are informational and for her safety/security as much as 'rules' eg what to do when people knock on door or identity theft. I also have a list of how I like each room to be cleaned and assign her a different room to clean every Mon-Fri.

I think this gives the impression that I have thought of everything that would make it work for her and us - no doubt will scare the bejesus out of anyone expecting an easy ride but will be comforting for an aupair who wants to know what the ground rules are.

I have a little gift of toiletries and a handbook of local attractions, language courses, and info on anything she said she wants to do in London, and how to get around and make friends. hth

CaramelisedOnions · 10/08/2009 22:25

Jules, thanks.

I had wondered whether an Eastern European might be better in terms of housework but do feel that I need some emotion and warmth for the children's sake.

Just need to find a grafter from Spain maybe?

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Julesnobrain · 10/08/2009 22:18

Onions.. lucky escape. I deliberately don't chose french because of my sisters experience (au pair went a bit loopy and threatened her) and a friends experience (too superior refused to do any housework at all including picking up children's clothes). This is a terrible generalisation but we have found eastern european the hardest working and most efficient but perhaps lacking in warmth for the children and western europeans more friendly, outgoing, better with the children but less efficient at housework etc. Not sure if that helps anyone.

CaramelisedOnions · 10/08/2009 22:13

Thanks Blue Shoes.

I really think that next time we need to be less matey with our AP and get them working to a routine much earlier on rather than including them quite so much and fussing over them etc...

Can you tell me what you do in your first few days or first week or two to lay the ground rules?

thanks

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blueshoes · 10/08/2009 22:02

Sorry to hear that, Onions. I do think you had a lucky escape there, from what you described of him.

The thing about French aupairs is that they just have a short hop across the channel so they might be more light footed and perhaps even less committed or thought things through than one who has a longer distance to travel? I get that vibe sometimes, could be wrong of course.

Hope you find a good aupair soon.

CaramelisedOnions · 10/08/2009 20:15

Well, I had a chat this morning with our au pair about his abruptness with the children and me in particular, as I had just asked him to do something. He has now decided to go back to France so....here we go again.

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CaramelisedOnions · 09/08/2009 18:48

interesting to see it from your point of view catepilarr.

It must be very difficult and I think you are right that communication from the very start on lots of points would be worth getting right.

Saw the other thread the other day on 'war and peace' length handbooks and shuddered. I was horrified at the thought of a handbook but can now see it's merits....although where to stop??

I have got references for my au pairs but found that they always provide 'good' references so will take your hint at calling only English speaking references for a more personal character reference!

great advice here though. thanks all

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catepilarr · 09/08/2009 15:30

jules, i actually do remember myself in my early aupair days i though it was polite to hang aroung and wait for the parents to give me jobs. when we had guests -usually for a sat/sun lunch i used to sit at the table with the adults like a potato after the meal was finished, trying to look i was enjoying myself. i wasnt allowed to do the dishes myself, the kids played by themselves so i just sat there thinking that the polite thing to do. it wasnt until i left the family i realised that at lots of occasions they would have actually prefered to be on their own. couple of times they asked me to leave them alone so i thought its ok any othertime. but then we hardly had guests in the evenings and i worked saturdays and sundays. but with no scheduled times, i i generally spent the weekends with them doing whatever was needed. at those days i didnt realise i could have benefited both sides if we agreed certain times they wanted me aroung and times they didnt. i think they didnt think it was polite do set that. which just shows how important comunicating is. unfortunately you dont realise lots of things when you are a lets say 20 years old thrown into a foreign family for the first time.

blueshoes · 09/08/2009 11:24

not that

blueshoes · 09/08/2009 11:23

Onions, it depends on the individual rather than the nationality. Though it is hard to resist certain cultural stereotypes.

I personally have only been burnt by french aupairs (one cancelled one week before she was due to start and the other was intelligent but was not terribly bothered about doing a good job) and so it will be an exceptional French profile that would make me consider again. My German and Swedish were aupairs were great, though once again, not that is a lot to do with the girl.

Perhaps the best thing is to check up on references thoroughly, particularly on personality aspects. I only shortlist aupairs who can provide English speaking references who are non-relatives, ideally previous aupair families, otherwise summer job references or babysitting families. I speak to them over the phone, email being a distant second preference.

CaramelisedOnions · 09/08/2009 08:59

Just out of interest and I know this was mentioned earlier. What nationalities, age, sex have you found the easiest combination.

I know this is a MASSIVE generalisation but I found the Italian quite superior and the French one quite abrupt and would dearly like to eliminate both of these 'qualities' next time.

AP set up is really ideal for us but feel it could be better?

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CaramelisedOnions · 09/08/2009 08:53

Great advice thanks.

This is my second au pair (first one was really quite precious and sulky, this one a little less of both...)

I think the problem stems from the early days. I am quite firm and gave our AP a list of duties and times to get up. DH is really soft and really wants him to be our 'guest' and talks of him in those terms too. hmmmm.

I like the sound of welcoming but establishing a limit to family time with us. We are in the sticks so no other APs around as far as I know. Our AP has an all consuming interest (don't want to go into it here as will identify me?) which is 100% OK with us and keeps him occupied in his spare time. So, he does clear off to his room at times but more so when it suits him rather than me. I will often go to bed and leave AP and DH to watch TV, which is fine as I don't watch a lot of TV anyway....

I emailed him at length whilst choosing him, amongst others and explained that he would have his own sitting room and hours I expected him to be around, also explained at length that the Onions house can be chaotic etc so thought I had laid the ground quite well. I just seem to find the APs whose sole mission is to improve their English and they almost appear quite hard nosed about it...ie. stuff the rest of the job description, just speak lots of English!

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