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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Any childminders had problems with parents when it comes to holiday ???

33 replies

happyfaceschildcare · 04/03/2009 09:33

Hi all,
Don't know where to start really a little bewildered by it all !
Basically I mind 3 children full time 2 are siblings and the other is their next door neighbour, last night I gave them some holiday dates I want off for the year one is for 7 days and one is for 5 days and another odd day in March, we have contracts which they have signed saying I have 5 weeks holiday, I don't know how you work but I charge for their absences but charge nothing for my absences thinking that they will need to find alternative care or take unpaid leave so thought this was quite fair but unknown to me last night they all got together and discussed how my holiday requests were unacceptable because they don't want to use their holiday to cover mine and they don't mind using 2 weeks of their holiday to cover mine but they want the other 2 weeks of their annual leave to book as and when they see fit which I do understand but at the same time I am entitled to my holiday surely one of the parents has got quite stroppy and literally left this morning not speaking to me I have tried to explain that when they book their holidays I am still working and as much as they want to book their holiday to suit themselves that's what I want to do to, I have managed to find another childminder near by that is happy to cover odd days but when it comes to more than that they are refusing to take unpaid leave to look after their children and are saying I cannot take more than two weeks !!! I know this is wrong but I just wondered if anyone else has had a similar situation and how they've dealt with it without upsetting and alienating the parents as I want to keep a good working relationship but I know I'm entitled to my holiday....please help !

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aliperi · 06/03/2009 11:22

oh I feel sorry for you, this parents sound awful and you are on your right to take your hols whenever you want as long as you give plenty of notice. My CM takes 6 wks a year, but I knew this when I signed the contract and am happy with it.

You are in your right to have your hols and if they want to move their children I'm surte you won't have vacancies for long. You sound like a lovely childminder and it's diffucult to find that there's lots of people looking for childminders. Good luck!

TheOtherMaryPoppinsDiets · 06/03/2009 10:38

HFCC how did you resolve? [nosy]

happyfaceschildcare · 05/03/2009 10:31

Thank you all for your responses, we have managed to resolve the problems now and everything has calmed down which is great news.
RosieGirl I charge half for bank holidays as it is a contracted day but as neither I nor parents have booked this day as holiday it's kind of booked for us, a given day as such, I feel bad charging full price so I just request half, some childminders charge full price tho it's up to you, my mother in law charges half and half for her holidays and parents holidays as you are suggesting maybe you could try it with the next contract you raise and if it works better that way then discuss negotiating existing contracts ? good luck.
Thanks again everybody.

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susiey · 05/03/2009 09:12

I am a parent that uses a childminder and I think that your parents are being unreasonable.

CM are not nannies and you cannot specify when you want them to take holiday.I signed my contract knowing this and such have to cover holiday with other childcare.

they are being unreasonable if its in your contract stick to your guns they need to understand a cm is not their employee and that you ares self employed.
I can't believe they are being so rude!

nbee84 · 04/03/2009 23:17

I think the parents don't realise that if you only took 2 weeks holiday when you wanted it and 2 weeks when they wanted it you would only get 2 weeks holiday in a whole year. If you are looking after children from more than one family the odds are that the weeks each family chooses would be different from each other.

underpaidandoverworked · 04/03/2009 23:10

I take 4 weeks each year - not charged for - and tell the parents when they are in January. I don't give them options, don't ask what they think and won't negotiate dates! I don't have a single parent who doesn't get paid holidays - they request their holidays and get them, why shouldn't we? Don't get me wrong, if I wasn't away and a parent was REALLY stuck, i would help out if I could, but I think we are totally undervalued as a profession by parents and need to stand our ground!

A cm I know recently lost a parent, had sympathy for a few days, then had parents on the phone asking when she was back to work, because they were struggling for childcare . That was before she buried the parent

I had surgery last week - in full time employment I would have had at least 3wks off, came back today because felt couldn't let parents down and need the money to keep head above water! Knackered tonight - any thanks for working?? Nope!!!

Just make sure all terms for holidays are in your contract with parents - had parents at Christmas who said, 'Oh, you're charging?' 'Errrm, yes, it's a contracted day', 'But why should we pay you?'. 'Hmmm, are you getting paid for Christmas Day?', 'Well, yes, but that's different', 'Actually it's not, refer to your contract..................'

Sorry for the waffling on - I just get started sometimes.......

minderjinx · 04/03/2009 18:09

I have term time fees where I charge for every day I'm open, and holiday fees where I only charge for the days parents book. I obviously wouldn't take a booking for days I wanted to take as family holiday. I haven't had any argument about this and if I did I would highlight that nurseries usually charge year round, nannies get paid holiday etc. and they are not giving me holiday pay so they don't have any say in the matter. I would be very put out if one did try to tell me when I could or couldn't take holiday - never mind my honeymoon!

nanaface · 04/03/2009 16:33

With this type of parent you have to be strong. If they were naive enough to think they could book any time they like and you would fit around them then that's their problem - not yours. Common sense would dictate that you and they talk through things like this rather than either party going and booking what they want.

I know the type of parent you have, lots of mouth, lots of flouncing about and harumphing, lots of dark looks because they are not getting their own way... All of it is a show to try and get you to back down... so don't give in..

If they end up taking one or other (or all) of the kids out then that's up to them but it's a bit short-sighted. I'm assuming you provide good quality childcare for their children.... If they live next door to each other then you are also building strong social bonds between the two families and between their children. The holiday thing is a problem that needs resolving but it shouldn't detract from the care that the children get - that's what is important here.

Surely a compromise can be reached????

RosieGirl · 04/03/2009 14:47

You poor thing, I find this type of thing so hard as well. I don't charge for my holidays but charge for parents holidays, as you explained, not everyone (I have 5 families) can work their holidays to the same dates. When this comes up during contract negotiation, so many are unhappy I charge for their holidays, but I politely remind them that most (not all) get paid holiday from their companies, but I don't. I also mention that pre-schools and private nurseries will still charge if the place isn't used. I also don't charge for bank holidays, which can be a killer at Easter and Christmas.

I am looking at changing to a 50/50 basis giving everyone 5 weeks half charge, its something that I have found some of the local childminders do as it cushions the blow if I am on holiday I do get some pay, and if they are on holiday they aren't paying for full. Still mulling it over though so any advice would be appreciated.

JenniPenni · 04/03/2009 14:23

I have one really bolshy parent who always gives me grief - pays late and expects very flexible hours etc. I took TWO weeks leave only last yr.

Last April (2008) I told all parents about my January (2009) holiday - 3 weeks overseas. It was mentioned in every newsletter since April. She said she knew nothing of it come December and she caused such a stink - her child only comes to me 1 day a week too!

I was having nothing of it. I was polite (as always) but firm. After about the third veeeeery lengthy email of how much money she will lose and how much I was putting her out etc. I mentioned 'does the contract need early reviewing?' She immediately apologised and said she didnt want to fall out with me but leave was so hard for her etc. etc.

But I had given her plenty of notice. And it was for 3 days. But had it been for 3 weeks, I still would have stood my ground. I work very hard (7am to 7pm often - excluding all the paperwork and courses and assignments I do)... and deserve a holiday too! Crazy.

But some people think you are there to fit around THEIR schedule. This is impossible. Stand your ground and take your holiday - your honeymoon - and try not to feel guilty... I have a habit of feeling guilty sometimes when I cannot mind a child on a day I dont usually mind them/cannot babysit for them etc. and I must'nt... I have a feeling you do too... stay firm

nomoreamover · 04/03/2009 13:47

you go girl!!! (sorry probably not very "mumsnet").....:-)

happyfaceschildcare · 04/03/2009 13:34

Thank you I know you are right I was just being a chicken and trying to resolve things without any confrontation but you're right it is up to me when I take my holiday I shall try to stay strong

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nomoreamover · 04/03/2009 12:25

ayla has a good idea - they can help eachother out if they are that bothered about it - and incidentally I think if you are minding for free you don't have to be registered.......

ayla99 · 04/03/2009 11:40

oops! ... when YOU are closed.

ayla99 · 04/03/2009 11:37

YOU are not forcing them to take unpaid leave nor to take their holiday when they are closed. If they can't/won't choose an alternative carer - whether this be another childminder or a relative there is nothing you can do about that. You cannot take your holiday to suit them as every family that comes to you might take holiday at different times. Even if these neighbours were to agree to take their holidays together, you might have other clients in the future.

They could take a week off each and look after each others children for free? If there are 2 parents in each household they could manage by taking only 2 1/2 days off each and saving the rest of the holiday at another time. I think its still the case that people can provide childcare for a few days without being registered?

You might want to remind them that if they want to save their holiday to take whenever they like they will have to pay full fees in addition to their holiday costs - as you will be open as usual. So a lot of parents do prefer to take their holiday when the childminder is closed for financial reasons.

I charge 1/2 fees for 4 weeks holiday (1 week at xmas & easter & 2 weeks in summer). Full fees for bank holidays and any other holiday the parents take. £zero for any other closures I have.

flowerybeanbag · 04/03/2009 11:13

Don't give in. You are a business not an employee and as long as your terms and conditions are clear it's up to you to say when your services are not available. If they were silly enough to go ahead and book their own holiday without checking when you would be 'closed' so they could tie it in, that's their problem.

Incidentally, parental leave is total of 13 weeks, but maximum of 4 weeks a year, and yes it can be postponed.

TheOtherMaryPoppinsDiets · 04/03/2009 11:09

god no don't give in, it's your HONEYMOON!

They signed and they should have reliased at the time of singing and discussed and possibly renegotiated THEN.

If you stand down over this, they'll get you over a barrel for everything - BELIEVE me!

nomoreamover · 04/03/2009 11:05

can I remind you its your honeymoon...

you are being a pushover.

If you charged for your holls I would say you needed to compromise - but you don't and you are willing to help them find cover - what more do they want?!

happyfaceschildcare · 04/03/2009 11:00

As I do love having the children and would rather not loose them how would it sound as a compramise if I said I would take 3 weeks leave at my choice, 1 weeks pre agreed by all families (i.e. over christmas as I know one of the mums companies closes at christmas) and the additional 5 days I keep spare for hospital appointments I can arrange alternative cover with my sister in law how is also a registered childminder and lives around the corner ? shows I'm making the efford doesn't it ? or am I being a push over ?

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nomoreamover · 04/03/2009 10:36

gosh this makes it even worse - its your bloody honeymoon!!!

You stand firm - sorry but I have been mucked about so much by parents in the past that I am strarting to make policies for everything and sticking to them. It seems far fetched but unfortunately some parents have an odd view of childcare......

happyfaceschildcare · 04/03/2009 10:13

They haven't said that it's a problem, they want to take 2 weeks in the summer themselves which would only leave them 2 weeks and I have booked just over 2 weeks that seems to be the issue but they didn't speak to me before they booked their summer holiday they have just told me when they are going yet I have to justify my holiday to them that's the issue they can do as they please yet I have to do as they please too ! they have known about my wedding and 2 honeymoons since I have started minding the children in September we have only just confirmed dates tho. I know you say who can really afford that much unpaid leave but that is why I take it unpaid so that they can pay someone else or take it unpaid themselves, I didn't realise it could be so difficult to take unpaid leave as when I worked when my dd was small my bosses were really flexible, I will speak to them again when she has calmed down and see if we can work something out.

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HolidaysQueen · 04/03/2009 10:13

As a mum, I don't think you are at all unreasonable and think the parents are being awful. They signed the contract so they have to deal with it. Terrible that they are ganging up on you - they should instead be putting their energies into working between themselves how to cover your holiday. Between them they might have 4 parents who between them can cover the care of their children, and they have 7 months and 9 months to sort it out!!! You have given them more than reasonable notice IMO.

I've just gone with a nanny for my DS because we wanted the flexibility and control that we would have over her holidays (she takes 3 weeks at our choosing and 1 week at hers). All childcare has advantages and disadvantages and it was their choice to go with a CM so they need to deal with the holiday issue.

HSMM · 04/03/2009 10:12

My contract allows me to take as much leave as I like . Parents do not pay for my leave, as I assume they will need to find alternative childcare. I help them find this alternative care if they ask for it (which they often do). They take some of their holidays at the same time as me and some at different times. I give them as much notice as possible and if they can take their holiday at the same time as me, then they do, so they don't have to pay me when they are on holiday. Never had a problem with it (so far).

islandofsodor · 04/03/2009 10:07

I wonder if it the week in December that is the problem. So many businesses are their busiest in the lead up to Christmas and won't allow holiday or unpaid leave.

happyfaceschildcare · 04/03/2009 10:05

Thank you so much for all you support you start to doubt yourself a little bit, I always see myself as a really reasonable childminder and I do my best to help the parents out the only reason I put 5 weeks instead of 4 is because my own daughter has a hearing problem and I have lots of days where I have to take her to hospital for check ups and stuff so I like to let the parents know this up front and all these dates come out of the 5 weeks, the parents of the siblings have been much more reasonable and they are going to use my back up childminder for the hospital appts and their own holiday for the rest these dates I have booked off are for my honeymoon we get married in October and I want the 7 days for the wedding and honeymoon and then the week in December we are going for another honeymoon with our daughter so I don't think it's unreasonable, like you say I need a break too, last year both families were off at the same time so I only charged them half price as it meant I wouldn't be having any of the children so sort of getting a week off myself even tho it wasn't a week I'd ask for so I think I've helped them out in the past, I do agree that it may be inconvenient for them but I have been minding for 5 years and never had this problem before it makes things so difficult cos I love the children and normally everything runs so smooth I hate all the confrontation. Please keep all the help and advise coming thanks you )

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