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Just carpeted AP - please make supportive noises! Tired mum, patience exhausted.

88 replies

BoffinMum · 23/02/2009 08:21

Long post, apologies in advance. Badly need to get this off my chest.

Some of you may be familiar with my AP saga. We've had a lot of APs over the years, some good, some ad, some indifferent.

Basically the current one is a nice enough lass of 21, who has been with me since November, and was at university doing a biology degree last academic year, but often very inefficient, and had to be dealt with by the agency early on for only doing what she felt like doing when she felt like doing it, resulting in minor but persistent domestic chaos which was driving me nuts. There has been some improvement in key areas since then but there are still problems.

Background is I am having a fourth baby in 5 weeks, have bad SPD, and am very very tired, so need a reasonable level of domestic support.

Recent misdemeanours have included failing to come home at the time she is supposed to, because she felt like taking DS2 (7) to the shops and library spontaneously, so DS1 (11) came home to an empty house after school and panicked and went back to school in tears, causing a major incident with the Deputy Head phoning me etc (I was at the hospital for an appointment). I carpeted her for that, and told her if it ever happened again she would be on the next plane back home because the children's safety was paramount. I noticed a more minor repeat of the incident happened on DH's watch a couple of weeks ago, but he is a bit of a softy, and didn't tell her off like I did.

There's a lot more stuff as well. I was in the kitchen last night and noticed the oven door was looking grubby, so went over to give it a quick wipe. The back story here is that I have just had Ovenu in to completely overhaul it at a cost of £120, because the AP had not been wiping it after spilling things and it had got into a right state. I had explained to her the need to wipe up after yourself when using ovens, otherwise the fat etc all bakes on and then makes the thing impossible to use (which she had originally been complaining about). When I opened the oven door I could see that she can't have wiped it once since the bloke came, because it was caked in dirt and grease, the Lakeland teflon liner at the bottom had spilled fat all over it and was so grimy and greasy it could hardly be removed from the oven floor, and there was a tray of charred cooked food from the end of last week sitting there in pride of place on the middle shelf. Ugh.

I started cleaning up after her using my Lakeland oven chemicals, such was the state of the thing, but it soon became clear that she had let it go to the point where it needed the man to come in again after only 4 weeks of relatively light use. You should know that it was very painful for me to scrub away at the oven with my hips in the state they are in, and also I cannot cook myself at the moment because I can't lift the hot dishes.

She also has been taking 8-10 hours to fold the washing and do the ironing each week, a job which has taken other APs up to 4 hours and takes me 2 in my normal fit state, and spends a lot of time hiding in the utility room doing this, but failing to help the children with their homework and music practice, which is what she is supposed to be doing between 4-5 each day. I try to help the kids as well but the painkilling drugs I am on mean I can be quite out of it sometimes at this time of day, and this is very hard. The laundry backlog got particularly huge last week and I found DH in there late one evening trying to finish off the pairing of socks, folding of school polo shirts and so on from the mountain, but he works a 60-70 hour week and frankly I do not think he should have to do this.

Similarly I showed her how to clean the kids' room and shower room a couple of times (the only cleaning she is supposed to do apart from wiping up after herself), but she has reverted to that thing APs do where they just do a bit of token dusting and hoovering in the easy areas, leaving the ornaments, tops of shelves and so on. We now have a situation in which the window frame is literally black with mould, a problem as we are all allergic to mould spores here. She has not wiped the window once, that means. You can also draw in the dust.

I have just sat her down and told her she has to start doing all her jobs properly and thoroughly, and is on two weeks' notice to improve otherwise we will have to review whether she stays at all. She did a bit of a poor little girl act (she is good at that, particularly with DH) but I just told her to pull her socks up and give us the help we need and are paying for, not what she can be bothered to do. This means she may well give notice herself leaving me stranded just before the birth, and rather rueing having paid an agency £400 to provide us with her last November, but I am thinking I probably can't go on picking up the pieces after her.

Has anyone else had problems like this, and what was the resolution??

Also any supportive murmurings badly needed here.

OP posts:
Are your children’s vaccines up to date?
BoffinMum · 23/02/2009 12:20

I told her off in my teacher voice. Doesn't get scarier than that.

OP posts:
Weegle · 23/02/2009 12:00

well sounds like things might get more positive

Nabster · 23/02/2009 11:59

given a real telling off

fluffles · 23/02/2009 11:58

I've just looked up 'carpeted' and 'carpetted' in the urban slang dictionary and i STILL don't know what on earth you mean????

PLEASE can someone put me out of my misery.

Helen31 · 23/02/2009 11:48

Actually, almost a shame it wasn't the same brother-shagging, money-stealing, child-losing AP - they would obviously have been a keeper!

BoffinMum · 23/02/2009 11:36

At least she hasn't shagged my brother, like a previous AP did many moons ago, or nicked money out my drawer, or lost one of the DCs in central London by not getting on a train in a timely fashion when it arrived. Not all the same AP, I hasten to add ...

OP posts:
BoffinMum · 23/02/2009 11:34

Squiffy, have you been talking to my DH?????? This sounds like him. Of course I am overreacting in my current handicapped hormonal state, but I am also struggling to keep things on an even keel for everyone else at home (AP is the first to complain when they're not, and I am expected to do the firefighting, which is the thing wearing me out most).

OP posts:
BoffinMum · 23/02/2009 11:31

Ssd, I have had two mothers' helps in the past and tbh they were worse than this, so I am not sure which way to turn at the moment. Plus I am not sure a nanny would be happy to do much on the domestic front, although I suppose most of what the AP is being asked to do is nursery duties, looking at it, and nannies usually do that, am I right?

OP posts:
Squiffy · 23/02/2009 11:31

BM, sounds to me from the language you use that you are close to breaking point and I really feel for you. I had SPD and know how awful it makes you feel.

I do suspect however that this might lead you to be overreacting a bit about the AP. Whilst the role of an AP is so simply in theory, in practice you rarely find anyone who ticks absolutely every box. I think you should seperate out all the bits of that AP role and then ask yourself how she 'rates' on each of them

EG:
interacting with kids - do they like her?
tea prep - does she feed them properly, on time?
Babysitting - is she flexible, reliable?
Level-headed? would she cope in an emergency?
Cheerful?
Ironing skills
Cleaning
Does she leave you with a bit of privacy yourself?
Does she get drunk, misbehave, invite friends round when you are away, nick the last bit of milk without replacing?

Then tot up how she 'rates'. If on balance she is ok then you have to mentally 'drop' the stuff that winds you up and see if you can get it resolved another way (eg we send our shirts out to be ironed as current AP is hopeless at ironing). If she doesn't rate highly then bite the bullet and replace her.

ingles2 · 23/02/2009 11:23

ooo that's great BM Fingers crossed it continues

BoffinMum · 23/02/2009 11:19

Thanks for all the advice and support, much appreciated, lots of great tips. The state of the oven baffled me as well, tbh, and must be some sort of Boffin Household record for going from perfect to disaster in four weeks. I think that's why I was so cross.

BTW I am very strict on the boys helping with the cleaning because I want to be able to marry them off to nice girls in the future, so that's in hand. But they are still quite young and their tasks are mainly confined to tidiness, dishwasher duties and hoovering. DS1 has been known to iron under supervision very occasionally, but obviously they're still at that stage where it takes almost as long to coach them as we would all spend doing it for them, so this is more of an educational exercise than a productivity one.

Now good news, we have had really good progress since my last post. I asked her to help me go down to the supermarket to buy cleaning products and so on, so we could get everything under control. She was very happy to do this and actually better with the wheelchair than DH!!

We bought useful things and also some things to help her a bit with the laundry, and then had a nice capuccino in the cafe.

She admitted she had been a bit lazy if she was going to be strictly honest, and said that thinking about it, she was probably trying to avoid being a proper adult and rather liked people finishing off for her, picking up after her and so on, but had realised it was time to move on and take a bit more responsibility for things, because everyone has to become a grownup at some point.

Now my jaw dropped at this frankness, but I was delighted to hear this as you can imagine. She is as we speak catching up with the dusting and so on in the boys' room and generally trying to focus more while she is working, to avoid it taking all day. I am quite strict about them not over-running on their hours because otherwise they are effectively working for peanuts, and my conscience does not like that at all, plus they get over tired and have no energy for sightseeing, language lessons and socialising which is frankly the main point of why they're here, not to do our washing.

I will do weekly lists from now on because I think it will be a lot clearer what I am thinking. I will also put some approximate timings on there, because then she'll know how long other APs have taken doing the same jobs.

Thanks once again for all the support. I am feeling less fraught already and in a funny way I am glad it came to a head.

OP posts:
thebody · 23/02/2009 10:33

totally agree with ssd. you need a better level of help, not another kid on your hands.
I know you have had problems with ops in the past, a nanny might be better. About your 11 year old coming home to an empty house when he didnt expect to, I would have been livid at that one.

I

Nabster · 23/02/2009 10:19

I think the carpetting for not being home on time was justified.

I was an au pair 17 years ago for one five year old. I had to pick her up from school, do her tea and play with her until her parents got home. I did some food shopping and had to clean the house once a week.

I don't think she has too much to do, the children are at school for the majority of the day, and if she organised herself better she could get everything done and have some free time for herself.

White it isn't her fault you are struggling with things, I would have hoped that someone working and living with you would be prepared to muck in a bit more. It won't be for ever.

Lovesdogsandcats · 23/02/2009 10:14

The bit thats puzzling me is HOW on earth can anyone, even lazy AP get an oven that dirty after a deep clean 4 weeks ago?

Sambucus · 23/02/2009 10:09

Boffin Mum,
I don't think you are being unreasonable in any way. The point is that the au pair relationship is supposed to be mutually beneficial - she gets the opportunity to be fed, housed and supported in a foreign country, and you should benefit from the help she gives you in exchange.
It sounds to me like you are merely getting the benefit of extra hassle and worry. wondering whether someone is reliable enough to be there for your DS isn't helping you at all!!
We had a similar university student au pair who was similar in that she never really did anything which would warrant the next flight back- but , she never really did anything... In fact, by the time she left, I had so little trust in her that I rarely asked her to do any housework and never asked her to look after the children because I couldn't rely on her.
Do you have time to find another au pair?...

ingles2 · 23/02/2009 09:38

Poor you BM
sweeping statement I know, but over the years I've discovered that AP's are very quick to pick up and complain if things aren't perfect (ie. the oven) but then don't realise they contribute to it, and to keep it in perfect condition you need to look after it!! For that one, I'd be saying, Ap, You know I've just spent money on having the oven cleaned, I'd appreciate it if you could now wipe up spills or I will have to ask you to contribute to the cost of the next clean. and then forget about it. Don't let it stress you, but if it's bad remind her what's going to happen.
As for the not coming home when she was due, I'd go ballistic! (well not literally but you know what I mean) That's the whole point of having an AP.
She sounds very immature and her behaviour is childlike. Unfortunately some AP's regress back into a child position, the eldest daughter of the household and some step up to the mark and take on the adults responsibility. She sounds like the former. Is it long before you are on Maternity leave?

herbietea · 23/02/2009 09:37

This reply has been deleted

Message withdrawn

ssd · 23/02/2009 09:31

excuse the spelling there!

ssd · 23/02/2009 09:30

Boffinmum, I've read many of your posys on MN and you come across as witty and intelligent so I hope you don't mind me being honest

I've worked as a nanny for years and I think what you need is a nanny! someone who knows what they are doing, is practical and will help out without having to read a book to tell her what to do next. I think it doesn't matter if she is/was at uni, you need someone with household and childcare experience and to me an au pair won't do. I realise a nanny will be x£ the amount you're paying, so how about a day nanny say for 3 days a week? To me you need someone older, eg.30's plus who will help out instead of causing you more grief. Maybe go to an agency for a p't mothers help?

i THINK WITH 4 KIDS (OOPS) and a busy house a young girl won't be what you need unless you are lucky and find someone fantastic.
good luck!

Helen31 · 23/02/2009 09:29

Glad an inexperienced newbie could be of some help BoffinMum . I did also think Penthesileia's point was very fair - that you should reduce what you pay if you take significant work off her (e.g. ironing). Your cleaner sounds excellent, so I suspect she will be able to whizz through the ironing (and oven grease) in that couple of hours.

MmeLindt · 23/02/2009 09:21

How long is she due to stay with you? Are you getting another Aupair when she leaves or going for a nanny?

BoffinMum · 23/02/2009 09:18

She has a handbook with a list of daily tasks, which I checked out with the agency to make sure it was fair and reasonable.

The weekly bedlinen thing is because of dustmite allergies, which I have tried to explain to her.

I liked Helen's idea, and I can probably get two extra hours out of my cleaner as she does this when we are between APs, doing the ironing for us on a Tuesday evening (she is ace at ironing). But other than that the cleaner doesn't have any free slots.

I am quite houseproud but not ridiculously so, my priority is the kids and making sure they get fed and have clean clothes, get their homework, etc.

OP posts:
Weegle · 23/02/2009 09:05

The other suggestion I have is you have a daily printed tick list and each week she is provided with a new set. And example would be:

Monday:

8am: sit at table and supervise breakfast. Clear dishes in to dishwasher, wipe down sides.

8.30: ensure DC's have shoes and coats on, help get in to car with bags etc.

9am: Change DC's bedding, put in washing machine.

9.30am: Prepare food for DC's dinner today it is: XXX

10am: Iron DH's shirts

11am: Clean the DC's bedrooms - use X cleaning products and move XYZ to wipe. Then hoover floor whilst tidying any toys away.

3.15pm: collect DC2 from school, walk home and ensure home for

3.45pm: let DS1 in and sit down for snack.

etc etc

you have tick boxes next to each task which she is to tick off. This can go on the fridge or somewhere centrally located. At the bottom you have a few blank tick boxes which you can add any additional tasks for that day e.g. notice oven is grimy - please give it a clean...

You don't need this with most AP's but some really do need that level of detail. Then you don't feel like you're constantly nagging and they can either prove to you they have or haven't done what was asked. They also know time expectations for chores (always allow more time than it would take you though).

Penthesileia · 23/02/2009 09:03

If you already have a cleaner, could you ask her to take on the ironing, oven-cleaning (a clean once a week would be as good as a wipe down once a day), and other chores?: deduct the money from the APs 'salary'. If she can see the financial consequences of her (in)action she can make an 'adult' decision about whether to pull her socks up or suck-up the cut in pay.

thebody · 23/02/2009 08:58

sounds like you are having a bloody rotten time. I dont think you sound too harsh, presumably you told her the duties before she started and she agreed to the job. best of luck with the baby, have you got any family whom can help. or good friends.. hugs.

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