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Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Childminder let me down by text!

36 replies

pippylongstockings · 27/11/2008 14:42

Hi

Just wanted some perspective on this. My kids have been off from their CM this week after getting pink eye there on Mon, they were due to go back tomorrow.

I have just got a text from my CM saying "Hi I'm gonna have to miss tomorrow as I'm away vistin my aunt in hospital she's unwell sorry to inconvience you. As usual on monday"

I am really cross.

Why could she not have rung me earlier to let me know ? Why couldn't she arrange to visit tomorrow once I pick the kids up - I could have pick them up early if she had asked. I know I don't know the full story but I have tried to ring and it just goes straight to a/p.

I feel like getting a nanny in for the day and billing my CM for the cost. I can't take any more time off work without serious eye-brow raising by my boss.

OP posts:
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JenniPenni · 02/12/2008 10:20

The only time I text my parents is when I send them funny little comments their DS/DD has made during thre day (they love it when I do this!) - imo texts are not for general business use, but many people think it acceptable to text for all kinds of things sadly.

overweightnoverdrawn · 28/11/2008 23:38

Ok the text thing is out of order no question but some people would be extremly gratefull to have someone care for their children as she does yours . Seriously they would think she was the best thing going . How lovely to have someone who is not family looking after your kids and treating them the same as her own . Your husband should seriously wind his neck in and say thank you to her for doing such a good job with his children .

Chatkins · 28/11/2008 21:43

I think you need to arrange a time to sit and talk with her. Tell her your concerns, and see what happens. I wouldn't be happy with this arrangement, although it does sound as though she adores the kids, and keeps them all happy. She just doesn't sound very professional and perhaps this needs to be addressed for you to feel more comfortable, and to avoid this sort of thing happening again.

I wouldnt text my parents if I couldnt work, although they do text me to say the kids aren't coming in because ill or whatever, and I have no problem with them doing this. It is quicker and easier to text with kids around. But I wouldn't do it, if I couldn't work short notice I would always phone, and also offer to arrange back up cover.

pippylongstockings · 28/11/2008 21:35

Blondes - sounds easy but if she is buying he son sweets & comics and her grandchildren thatshe cares for too it seems a bit harsh to say our kids can't have anything!

The agreed time thing is something we have raised espcially my DH is self employed and can finish work as earliy as 4pm but again it seems tough on the other kids to say wait in,in case we are able to pick up early. We always try and give her notice if this the case but she hasn't always been contactable or seems to have disregarded the message.

OP posts:
Blondeshavemorefun · 28/11/2008 13:43

all you need to say to your cm is not to buy them comics/sweets

and to make suer that if she goes out then she is back at the agreed time

smeeinit · 28/11/2008 12:39

pippy, yes i can see that would be extremly annoying her not being there at pick up time,thats really not on. like you say its the end of a long day and for you and DH too. and also returning your dcs at 7pm is also a bit out of order if no notice is given!
the sweets/treats thing i think maybe dh is a tad jealous?!

i have to say though,despite what ive said previously...... i would have expected a call or at the least a text from her by now and would be a bit pissed off,unless of course she has a valid reason.

pippylongstockings · 28/11/2008 11:45

Well I still haven't heard from her.

I agree there could be lots of reasons why she couldn't ring - it was an emergency etc.etc. But I do not condsider text the new talk in a work capacity. I can not just text my boss to say I am ill and would not expect others to do so

Yes, on something little like 'Can you bring welly boots tomorrow we are going to the park' but not something like I can't work.

I know that I will have to take time off for the kids being ill & I have some back up for if I have to take time off work - firstly I get paid 5 days emergency leave a year but I have used these. Secondly my DH is self employed so he can sometimes jig stuff around - which he already has had to do this week to cover the pink eye. Thirdly I have obliging In laws who have come over today but I have to leave work at 2.30pm as they have prior commintments plus they are already sitting so I can work tomorrow and my DH can make up the time he has lost this week.

Smeeinit & dmo - as I say I have no problem with my CM, it is my DH that is a little unhappy. Envious I guess is the best way to discribe his feelings. She will often buy them treats like sweets, comics etc which is great but he would prefer treats came from us. Same sort of thing on doing too much - he will often go to pick them up at 5.30pm and find they are not there because they have gone to the woods/shops/park - which he finds annoying because it is the end of an already long day and she is not there at agreed pick up time. And she has several times planned a day out that has resulted in them not having naps or getting dropped home at 7pm because the day has run on too much.
I appreciate that she has other children to consider and if she wishes to to this then great fun for our kids but I guess what he gets narked about is we then get the grumpy/tearful children as a consequence.

OP posts:
Sidge · 28/11/2008 11:30

Smeeinit we shall have to agree to disagree.

The fact that her CM treats the children as part of the family (which of course can be a good thing) is completely separate from her CM messing her about in this way. It sounds to me like the CM is almost too familiar and treating the arrangement as a social favour. It's irrespective as to whether she will be paid for the day she takes off today,the OP is paying her generally to care for the children in a professional capacity. And this sort of behaviour and disrespectful communication is IMO very UNprofessional.

Ivykaty44 · 28/11/2008 10:18

I would let her know that it is not helpful for her to take time off work when you need to be at work and working. That if it happens again you may have to have meetings at work with your boss, this could result in you lossing your job. You understand that she wants to visit her aunt, but can she arrange this with you at a time to suit both of you, then you can be supportive when she needs you to be.

ActiveC · 28/11/2008 10:11

I'm not a fan of using text messages in a professional capasity.

Blondeshavemorefun · 28/11/2008 08:52

yes my mb texts me over stuff as i do to her BUT if it was something as important as me not being able to go in, or her child has gone to hospital etc, then I would call, just as she calls if she wants to ask me to work later

its just common sense and being professional

agree unwell doesnt mean dying

smeeinit · 28/11/2008 07:52

sidge,where has the op said she is paying her cm for the day off?

"And as for texting is the new talking - maybe so amongst friends but not in a professional capacity."

the op has said that her cm treats her children like part of the family so i would assume they are friendly enough for her to text,wouldnt you?

i shall agree to disagree with you sidge as in my view pippy should be gratefull she has a cm that loves her dc's enough to treat them as part of her family.

Cupofteaplease · 28/11/2008 07:32

Agree with sidge. Also, my CM has a cover childminder in place should she fall ill and need the day off. Perhaps this is something the OP and her CM could arrange for the future?

Sidge · 27/11/2008 21:50

She is totally being messed around!

If I texted this: "Hi I'm gonna have to miss tomorrow as I'm away vistin my aunt in hospital she's unwell sorry to inconvience you. As usual on monday" to my employer they'd have me up in front of them! (Yes I know CM aren't employees but the principle is the same)

She is being paid for and is contracted to work caring for the OPs children - you can't just text to say sorry, can't do tomorrow, see you next week. It's not like they're arranging to meet for a coffee, she's caring for her children so the OP can work!

I think it's disrespectful and unprofessional, and if it really is an emergency then the CM should have the grace (and bollocks) to speak to the OP directly.

And as for texting is the new talking - maybe so amongst friends but not in a professional capacity.

mazzystartled · 27/11/2008 20:59

Has she been hitherto reliable? Is this out of character?

If you have no "back-up" and your only option when stuff like this happens is for one of you to stay off work, then maybe you are better off with a nursery type setting.

rookiemater · 27/11/2008 20:54

Yes but the tone of the text, i.e. using the word "unwell" implies that it is not life threatening although of course she could just be playing it down.

I also feel that "inconvenience" is not the right word to use. Its like when your plane is delayed for 3 hours and they say "Sorry for any inconvenience that you may have occurred", makes me want to go and punch the air hostess.

What the CM is doing is effectively breaking her contract. Presumably she has written in there how much notice she will give before taking time off unless it is an emergency.

This may be an emergency but OP won't know this until she is able to speak to CM. Also I just feel that CM should have worded her text a bit more apologetically.

I'm sure you will tell me I'm being ridiculous and woman is stressed due to her aunt etc. etc. but any sensible business person would want to mimize the impact of their personal life on their clients, and should understand that for a working parent to have to take a day off with no notice is not a great thing to happen

lisad123 · 27/11/2008 20:45

well if the auntie is in hospital she wont be allowed her phone especially if monitors ect. And yes i have had to take time off due to cm being off, its the pleasure of having kids

smeeinit · 27/11/2008 20:40

sidge,no im definatly not joking.
and i also dont think the op has been messed around.
texting i dont see as a problem,text is the new talk!
cms aunt is in hospital unwell so she can not work tomorrow.
hows that being messed around?

rookiemater · 27/11/2008 20:36

You must have very understanding employers then lisad123 if they wouldn't mind you taking an additional day off after being off for 4 days with no notice ( sorry OP not trying to rub it in honest !)

Sidge · 27/11/2008 20:35

Yes she could be but doesn't the parent deserve a proper conversation and explanation as to why the CM can't have the children?

Texting is fine for routine, trivial things but in this case a phone call (or at least having the decency to answer your phone) is the least she could do.

lisad123 · 27/11/2008 20:33

sorry but you dont know the full story for all you know her poor auntie could eb dying CM are allowed holiday you know and most dont take the full amount needed. I wouldnt have a problem if my CM texted me at all.

Sidge · 27/11/2008 20:31

Smeeinit - are you joking? Do you really think it's appropriate for a CM to mess a parent around like this, with no proper communication?

And until the OP clarifies her husband's concerns it could be something or nothing.

smeeinit · 27/11/2008 20:20

as a CM myself i have to say im very glad none of my mindees parents are like you and your DH.
your cm does too much? wtf?
if i was her i would give YOU notice and find someone who appreciates her

rookiemater · 27/11/2008 20:12

Oh sorry I see you have tried to phone her. I would text her and tell her you need to speak to her urgently as you have no child care for tomorrow. At the very least she may know another C/M that can cover.

rookiemater · 27/11/2008 20:11

Agree with popperdoodles. If she hasn't done anything like this before then it could be a genuine emergency. Also your view is quite naturally clouded by the fact that you have already had to take time off work.

I would ring her and tell her you are not happy and that it is going to leave you in a very difficult situation and see what her response is.