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Original poster

CM CLUB - Complaints File......

28 replies

looneytune · 09/08/2008 19:30

Hi everyone

Just going through policies and stuff before I get back to work on 1st Sept and wondered if you could let me know what you have in your complaints folder? I'm just checking I have everything as it should be

TIA

OP posts:
Are your children’s vaccines up to date?
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MrsFluffleHasAWuffle · 09/08/2008 19:43

No complaints folder here either, just my policy. It's never been mentioned that I should have one, so I don't

Original poster
looneytune · 09/08/2008 19:39

Oh right, you might want to set a folder up before your next inspection then

OP posts:
Love2bake · 09/08/2008 19:33

I only have a complaint procedure which I give to parents, along with the rest of the paperwork!