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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Would it be unprofessional if....

34 replies

MindingMum · 15/04/2008 09:41

my policy on payment of fees states 'late payment of 10 days or more will result in your childs' place being offered to someone else' and...
I do offer it to someone one my waiting list without discussing the issue first with the parents who's fees are late?

OP posts:
Are your children’s vaccines up to date?
NotABanana · 15/04/2008 16:27

If you sack someone because they are a few days late with payment you will be a lot worse off when they take their business elsewhere and word gets out.

ROSEgarden · 15/04/2008 16:27

i would say no payment by third day of care results in refusal of care, if payment is not received by third day in full i would(in extremem circs-if this is the norm- but in a clause where you can terminate contract with immediate effect

AtheneNoctua · 15/04/2008 16:24

You could send out a letter to all your parents saying you are installing a late fee:
1-2 days grace period
3+ days £5 per day until paid in full.
10 days late, contract may be terminated at CM's discression.

Or something like that.

So, tell me more about this problem payer? Maybe I can suggest something else to get her attention (I'm sure I prefer helping you to doing my crap job this afternoon )

MindingMum · 15/04/2008 16:04

Yes I suppose it could be read that way and maybe because I am full to capacity every day and am lucky enough to have a waiting list, I've become a bit intolerant and irritated with one of my mindee's parents.

Looking back to the OP (and the mood I was in when I wrote it this morning I think I was trying to justify giving notice to a parent who has peed me off

I was of course going to work the notice period, I just wasn't wanting to have another discussion about fees when I could just offer the place to another mindee who pays is desperate for more hours and pays on time.

OP posts:
AtheneNoctua · 15/04/2008 14:18

Could you ask for a deposit for say the first three months so you have a bit of security until the parent estabilshes him/herself as a good payer?

I suppose any small business has this problem with non-payers.

I see nothing wrong with expecting payment on time. But, you do have to make some efforts with reminders, etc. I assume 10 days is 10 working days (i.e. two calendar weeks).

I think if I read what you wrote in the OP in the contract before I signed it I might sogn someone else's contract. It's not the expectation that you want payment on time, or even that you will take action after 10 days, but more the way you worded it seems unnecessarily harsh, almost confrontational.

I totally understand you need and expect to be paid on time.

ayla99 · 15/04/2008 13:54

Unfortunately we have to be harsh. Its apalling how many parents think its acceptable to forget to make their payment in time. I'm sure they would not think it so acceptable if their own payment didn't appear in their account on pay day!

Its quite common for childminders to have in their policies that the place will be withdrawn if payments are not made promptly on or before the agreed date. However, unless there is a clause in the contract allowing immediate termination for non-payment then the childminder must honour the notice period stated in the contract.

Its good practice to send a reminder automatically, in case its a genuine oversight eg if the parents each thought the other had paid or they thought they'd set up a standing order but there has been a problem at the bank. The earlier the error comes to light the sooner they can sort it out.

If the parent ignores your reminders you can give notice and you can pursue payment through the small claims court in which case your copies of reminders/emails etc will support your case.

MindingMum · 15/04/2008 13:49

No Athene I haven't,It's just that I can't afford to be in a position where I'm out of pocket due to a late payments

I think in my own mind I realise that I will at least have to give them an oppotunity to explain and make things right - but how many times should we have to remind parents that fees are due?

OP posts:
AtheneNoctua · 15/04/2008 12:06

I think you need to give a parent whatever notice is specified in the contract (4 weeks).

This policy is very harsh. I take it it you have been badly burned by a non payer?

Haylstones · 15/04/2008 09:48

Personally I think you need to at least attempt to contact the parents first- if they avoid/ignore you then you're being fair by offering the place