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DLA Wait Times - Part 28

966 replies

FlutterByASD · 30/01/2024 15:58

Thread following on from part 27

OP posts:
Are your children’s vaccines up to date?
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17
rjnicola · 06/02/2024 09:51

@Sunflower1808 that's so frustrating. I'm in a similar boat. Trying to get get through to see if me extra information I sent on the 13/1 as been scanned on but I'm just getting cut off. I only sent mine to the free post address. It's so time consuming trying to get through

Lindsey89 · 06/02/2024 09:48

@Jonesy0102 i will do i hate ringing they are so rude ive just let it play out tbh but ive sent evidence I need know if scanned onto system been on hold 20 minutes so far. X

Jonesy0102 · 06/02/2024 09:45

Lindsey89 · 06/02/2024 09:37

Currently on hold 😩

Let me know what they say

Lindsey89 · 06/02/2024 09:45

@rosey1993 whats your scan date please

Sammyjane26x · 06/02/2024 09:42

Same here my daughter passed out with an anxiety attack yesterday in the shop had they had to call an ambulance due to her low blood sugars due to her eating disorder its getting worse and all the wait times are awful im so stressed it really scared me I've been waiting for mental health help for 18 months I will be using the money if awarded for her to have private mental health treatment

Lindsey89 · 06/02/2024 09:42

@27Rosie16 how long was you on b4 getting cut off x

Bearintheredhat · 06/02/2024 09:42

@2kidsmumm you are 20 calendar weeks since your scan date, but it counts as 19 weeks as DWP don’t work Christmas and New Year.

27Rosie16 · 06/02/2024 09:39

I'm not having any luck today, been cut off twice now!

Lindsey89 · 06/02/2024 09:38

Congratulations

Sunflower1808 · 06/02/2024 09:38

Just got through as sent extra evidence and was received on the 23/01 signed for called the next day and the man said they had received but hasnt been scanned on yet. So called to cheak it had been scanned the lady was very rude saying it hadnt been scanned on yet as she doesnt know if they have received it as there is a back log of post 🙄 i told her what the man said she said well if we had received it it would have been scanned and to keep my receipt, and said she wouldn't give a update as its not been 20 weeks 🙈

rosey1993 · 06/02/2024 09:38

So they've just called, asking why the forms were sent back late, even tho I sent them on time 🤦
She then said someone will look at it now and I'll hear within 2 weeks! Want this to hurry up now

Lindsey89 · 06/02/2024 09:37

Currently on hold 😩

27Rosie16 · 06/02/2024 09:34

I've just phoned up and been cut off 😩

PandaChopChop · 06/02/2024 09:31

Well... after my rant here yesterday and getting really upset last night.... set my alarm to call this morning I've woken up to a backpayment from DWP!!!!!!!!! Scan date 29/09!!! Absolutely over the moon

2kidsmumm · 06/02/2024 09:13

Scan date 25/09
Still waiting on a decision. With a DM since 25/01 - told last week I was 20 weeks this week. Told this morning I'm only 19 weeks? Never any continuity with the information they tell you...apparently I could be next or I could be in another 100 people's decision.🙄Hope nobody else is unlucky enough to speak to 'Lovely' Linda with her terrible customer service today

Jumping85 · 06/02/2024 09:10

@jess12345678 As you are happy with the rates and have a copy of all the paperwork from the original form I wouldn’t do an MR. It will be much easier to print it off and send it when the renewal comes. Chances are you may have more evidence and get a longer award xx

ShellyDerbyshire · 06/02/2024 09:05

Jumping85 · 06/02/2024 08:25

1-6-3

This worked great! Straight through... Unfortunately still with the decision maker.

Scan date 02/10

jess12345678 · 06/02/2024 08:40

Yes I did and yes waiting to been seen by a pedestrian so I’m worried that may not be for another year, only just done Connor’s questionnaire that’s all. Happy with rates x

ShellyDerbyshire · 06/02/2024 08:30

Jumping85 · 06/02/2024 08:25

1-6-3

Thank you 👍🏼

Jumping85 · 06/02/2024 08:27

jess12345678 · 06/02/2024 06:53

Do you think I should go for mr ? As it’s only a year, have you been re awarded yet? It’s so stressful☹️

Are you happy with the award rates? Are you waiting on a diagnosis? Did you make a copy of the form and evidence before you sent it off? x

Jumping85 · 06/02/2024 08:25

ShellyDerbyshire · 06/02/2024 08:19

Does anyone know what shortcuts you press to get through? Just thinking if I can press the shortcuts without listening to the whole of the options it might get me through quicker if I ring at 9 😅

1-6-3

ShellyDerbyshire · 06/02/2024 08:19

Does anyone know what shortcuts you press to get through? Just thinking if I can press the shortcuts without listening to the whole of the options it might get me through quicker if I ring at 9 😅

Tiredmumofmadam1 · 06/02/2024 08:06

yup, the longer I wait the more I think she’s been declined. I really want to sort an OT for her and without this we just can’t do it 😔

same scan date as you! Good luck x

Livd99 · 06/02/2024 08:01

I’ve been awarded high rate dla so from what I have gathered I get the high child and carers element on uc however has anyone been refused for the back pay as i dont want to get my hopes up as planning on doing my sons room and garden up?

Amycroft · 06/02/2024 07:52

Anyone know whne the first payment date is dla? Is it 4 weeks after you get awarded on the Tuesday?

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