DLA Wait Times - Part 28

@Sunflower1808 would she not be able to see if with dm as many ppl have been told its with a dm just seemed very off she couldnt say where its upto makes me think more a decline and i dont know what extra evidence I can send fpr mr they have eveything apart from her genntics report which they haven't received yet and her ehcp which is in progress x

@Jonesy0102 yes she said that information isnt available to her she can see all the evidence I sent in October but when I said it's been 17 weeks she just kept repeating I can assure ya it won't be long I don't know what make of it ill give it til next week like she said and ring back.

They told me they didn't have a decision last week and it was made the next day so fingers crossed you get a decision in the next couple of days

@Lindsey89 the system is really not good,i have seen people have their evidence scanned the next day. I dont have too much hope left anymore starting to think maybe i should just start trying to sort some bits imcase i need to do a MR. Hopefully if she cant see it means its with a DM x

Is that what the person on the phone said I rang up before but when it mentioned 20 weeks I put phone down 😂

@Jonesy0102 just kept stating it won't be long I can assure you I won't be long. X

Send photocopies of originals to same address and do it via signed for delivery that way you have proof they’ve received it you can send evidence in up until they make a decision

@jodee1608 4/10 same scan date still no decision they said yesterday don't wanna ring again today just to be told the same .

@Jonesy0102 @Sunflower1808 justa manged to get through she was lovely but couldn't give me much information she said my evidence hadnt been recevevd from what she can see and she doesn't know where my claims upto so instated its been nearly 17 weeks so wanted to
Know if any progress she said she don't have that information in front of her but it's wont be long and to call back beginning of next week feel more nervous now.

Can someone help with Tax Credits please? How much should I be expected to get in back payment for a child awarded HRC starting 19 weeks ago? I’m confused how it works sorry

Hi all I sent my forms away a week ago today, I haven't recieved any confirmation yet to say they have been recieved.
The problem is I already have another piece of evidence I need to add. Can anyone tell me the process of this please ?

@Sunflower1808 me.to hope your not too much longer im still on hold 1 hour so far

@Lindsey89 hopefully you wont have to wait much longer x

@Sunflower1808 i was told ring back in March at the very beginning so i sat on it and respected that but then I'm seeing people get awarded past my date makes me. More anxious ares will be on a desk with someone that's takes a while get round to them my daughter really needs a sensory room within the house and with out this it's gunna be so difficult to do it for her i can wait but her needs cant x

Long time watcher here!
My scan date was 4/10
I rang for a update last Thursday and they said it wasn't with a decision maker yet but when I rang today on the off chance they told me a decision was made last week! We was awarded and didn't receive a text or anything.

@Lindsey89 my friend only waited 12 weeks she got awarded in January. The times and system just doesnt make any sence. They need a website where people can track their claims that would help people alot , as it is so stressful x

I'm on hold now to see if extra evidence I sent a few weeks ago has been scanned on. I really hope I don't get someone rude as I have bad anxiety with making phonecalls as it is.
Scan date 10/10

After updating with UC, how long was the wait for them acknowledging the message to the backdated disability premium being paid?

@Sunflower1808 the fella I spoke to to asking I had time to send extra evidence was a bit like that he couldn't wait get me off the phone certainly had a bad day he did but the lady I rang at beginning to see if forms had been received was lovely I bet they get fed up of hearing same stuff every few minutes but it's their job isnt it we are 13/10 so ideally I need that evidence to be scanned on asap nightmare this my cousin waited 7 weeks in total last year crazy how the times change so quickly

@Lindsey89 i even started with hello how are you today and just got how can i help 🙈 i no i have a wait still but i want to make sure its there as when i first sent my forms back they received them on the 10/11 i called in January as hadnt had a letter and it still hadnt been put on the system the lady then ,(who was lovely) said ill do them now and kept the scan date as the 10/11 as thats when they received them x

@Sallyt7110 thank you. That’s brilliant

@Sunflower1808 Surely they should. Understand the frustration we have waiting all this time as we understand their frustration having 1000s of calls a day don't take much to show a little. Respect does it im still on hold ill update once I'm through x

@rjnicola it really is mine was received 2 weeks ago now 😳 i said ok ill call back she then abruptly said not untill at least next friday 🙈

@Lindsey89 i got through the lady was so rude , my extra evidence was received on the 23/01 signed for. The man the next day said it was ther but not on the system yet. Today she said if it was there it would be on the system but the have a back log of post and to keep my receipt. Hope you get a better answer than me x

I agree with this. The renewal forms are about half the first claim forms and you could just resend all the info from the first form while still receiving the DLA payments that you will from now. Renewal forms are looked at within a few weeks of them being due so u can just sit back and wait on that. MR seems much more stressful that renewal.