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DLA wait times… part 22 (2023)

995 replies

Mummyrach13 · 24/11/2023 18:39

Following on from part 21 as it is about to become full! 😊

OP posts:
Are your children’s vaccines up to date?
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crazytimes20 · 30/11/2023 14:08

@TheRBC congratulations. Bet it's such a relief. I've not heard anything and don't think I will till I ring. I was really hoping for a txt but nothing so far. I'm going to ring first thing in morning.

TheRBC · 30/11/2023 14:03

I’ve just received a text stating “we’ve decided your child qualifies for Disability Allowance”.

It hasn’t given me the rates or anything so will attempt to call to find out.

My scan date was 25/07 and had been with DM since Monday.

Good luck to all of you still waiting, I hope the wait for you all isn’t too much longer. For all of you that were declined, please don’t be disheartened and push for a MR x

Elle1978 · 30/11/2023 13:55

Could someone please advise me as to wether my son would be entitled to higher rate disabled child element of UC if he is mrc and HRM. Tia

mumtumok · 30/11/2023 13:40

i had to order a new bank card - do I need to call and give them the new card number ect.. ? Account code and sort code are the same as my old one ?

Kelseeyx · 30/11/2023 13:34

I tried calling this morning but couldn't get through in time before my appointment, might try again now before the school run 😂

LollyRiv · 30/11/2023 13:32

@Mammalee5 Thank you so much ❤️ x

Raych1989 · 30/11/2023 13:09

@Tmxx I'm not sure if they do take any owing amounts or not. It doesn't mention anything on this letter about it. As soon as I have another update I'll let u know. X

Tmxx · 30/11/2023 13:06

@Raych1989 oh my god yes the waiting for 6 months has actually driven me to the brink of a breakdown 🤣🤣 yes please let me know when you receive the payment letter! I've seen people saying they tale arrears you have out of the backpay so i doubt I'll even get much as I've been slowly paying a debt now for a couple years! So I don't know why I want it sorted so badly 🤣 xxx

Raych1989 · 30/11/2023 13:03

@Tmxx I originally updated the change on 3rd Nov so took them nearly 3 weeks just to send to a decision maker. So frustrating. I have spent the last 6 months waiting on decisions. Its exhausting 😪 I'll let u know how long it takes from me getting this letter to actually finding out payments now x

Tmxx · 30/11/2023 13:00

@Raych1989 oh my god i wrote in my journal on the 13th Nov and they replied saying they are sending it to a dm for a decision on backdate on the 15th and nothing you! Driving me mad now 🤣 Xxx

Raych1989 · 30/11/2023 12:57

@Tmxx It was sent to decison maker on 22nd Nov so its taken 1 week 1 day. X

Luevzamum · 30/11/2023 12:56

Anyone know the address of where you send extra evidence for an MR at all. I was given an address but want chcek if it’s correct, thankyou x

sabz300 · 30/11/2023 12:51

Rocketlollies2 · 30/11/2023 08:53

19/07 scan date, 16/10 last txt, still waiting..

I had the same scan date and was awarded yesterday afternoon... hope you hear back soon x

Tmxx · 30/11/2023 12:49

@Raych1989 how long from them saying it was going to a dm did you get that letter hun xxx

Raych1989 · 30/11/2023 12:47

I've just had a letter on my journal from UC confirming my special circumstances apply and it will be backdated but that's it. Nothing about when or how much. Does anyone know how lomg it roughly takes to find that out as I'm on 4 weeks tomorrow since updating my claim. Thanks

DanniiB1983 · 30/11/2023 12:46

@Dustydolly I'm so sorry to hear this 😢 fight for your lo. Good luck x

Dustydolly · 30/11/2023 12:45

DanniiB1983 · 30/11/2023 12:40

OMG 😲 @Dustydolly Was it COC? If so what scan date? Mine is 30/06. I'm worried now. I hope they sort it soon for you.

No it was supposed to be a renewal but they got the form late and put it through as a new claim. His needs have actually increased since last award so don't see how they've come to the conclusion he needs less care. Scan date was 24/7

DanniiB1983 · 30/11/2023 12:40

OMG 😲 @Dustydolly Was it COC? If so what scan date? Mine is 30/06. I'm worried now. I hope they sort it soon for you.

Rebeccanew · 30/11/2023 12:39

@Tmxx just that it’s with decision maker that was the date I was awarded they don’t rush either do they hun lol xxxxxx

Dustydolly · 30/11/2023 12:35

Just managed to get through and my son has been awarded Middle rate care when he was on high rate care previously. Has anyone had to do a MR and know how long they are taking at the moment?

Mumof8boysand2girls · 30/11/2023 12:08

1 hour and 28 mins on hold and spoke to a really nice man (thank god)
I said about the people waiting 20 weeks who have already gone past the 15 week timeframe and he said it stands for everyone
I told him that my son had got worse since I applied and only yesterday had a nasty fall due to his condition and we were in a&e all day that could have been prevented if I could afford to put things in place for him and that his also in need of some equipment that I just can’t afford
He said his going to flag my claim as priority but ultimately it’s down to a decision maker if it gets looked at sooner
I hope this helps everyone to know if you get the right person on the other end there’s a chance our claims will get looked at sooner or in hindsight in the timeframe we were told originally
whether or not my claim will get dealt with I don’t know yet but I will update if I hear anything

MrsB97 · 30/11/2023 12:07

@Ames52 She did say it's not with a DM yet but she did say it's taking 17 weeks to process the application to a DM and I'll just get a letter when they've made a decision. But when I called a few weeks ago they said I'll get a text so I might just phone again in a week or so x

Mammalee5 · 30/11/2023 11:55

@LollyRiv pretty sure that the case managers are the senior staff, so they'll have to do spot checks on decision makers also if they're training them the case manager has to sign off on the decision

LollyRiv · 30/11/2023 11:53

I've just got through, was on hold for 1hr 20 mins.
My Sons forms are with a CM and no decision yet. Gave the gentleman a little more info as my Sons condition has worsened since we submitted the forms. He said it can take around a week for a decision to be made.
I was told on Monday that the forms were with a DM. What's the difference between a DM and CM or are they the same role but people call them different names?

HomeEdmumof7 · 30/11/2023 11:48

Mariannec · 30/11/2023 09:48

@Tammie23 i am the same scan date, I called earlier this week. They said it was still in holding queue and would be with a dm 18 weeks from scan date then an extra 5-9 days for a decision

I'm 2/8 and was told the same last week.