DLA Wait times part 20… (2023)

So sorry to hear this. When you say you included a lot of information, do you mean leaflets etc about the condition? If so, they don't take these into consideration and they aren't read at all. (Mistake I made during PIP application - I have a rare genetic condition)

I know it takes more energy than you have and I also know how horrible and personal it feels, but definitely do a MR.

I posted yesterday after being awarded my letter says my scan date was the 27/7 my second text was the 9/10 I rang this morning to find out what I was awarded and my actual scan date was the 14/7 not sure how they got it wrong so that might be why some later dates are popping up seemed there was a mistake on there part

After my call this lunchtime, I’ve just been awarded! Got the text through.
not going to call again today though for rates as I can’t cope with it twice in one day.
I'm so relieved, I’ve fought so hard to get my girl some help. This really is going to help her so much! 16w2d wait
scan date 26/7
last text 23/10
good luck to those still waiting x

I am the 14th rang yesterday still with the DM

my scan date was 7 august. just had a letter to say child has been refused. i am stunned as he has a debilitating chronic condition that he needs help with on a daily basis that has turned our lives upside down. it's not a well understood condition but i included a lot of information regarding it.
i will appeal but can anyone point me in the right direction to get advice or tips on how to approach the appeal?

It makes no sense it ridiculous and frustrating x

@Mummyof5kiddos by the comments on here it looks as though that week of scanned dates are taking ages. I mean how have so many 27 and 28/07 dates been awarded when so many people are still waiting from 10 or 11 days prior to that. It makes no sense 🤷🏻‍♀️

my sons claim was scanned 17/07. Phoned this morning and was told it would go to a DM in the next few days

Hey all, I was just wondering how many people are on here from 17/7 to 21/7 week and how many are still waiting before this week?

@Mumma3girls that's good news!!! I won't have time to ring today but I am tempted!! Think I'll ring Monday. Fingers crossed for us.

@Laniewith3boys I said the same about a portal. If it was more like UC Atleast we could note our journal with requests for updates or put on any extra information we need to add. It’s so old school having to send it all snail mail and paper format and then having to sit on hold for hours on the phone.
@Jaysworld I’m so sorry 😢 I know it’s disheartening but you’ve come this far. It’s draining and it is awful but a MR would mean another DM would look at it with a fresh set of eyes and it may change the outcome. 🙏🏻

@Mrsstephens04 oh thanks for the update 😊.
Fingers crossed we hear some news in the next week or so. I'll ring next week and see what they say to me. I hope they get through July fairly quickly then.

@Mrsstephens04@crazytimes20 ive just got off the phone (90min!) however the lovely lady I got has said it’s been allocated for someone to look at- they have 15 given at a time so depends on where I am in that pile of 15 as to when I hear… but at least I know it’s moving in the right direction…
scan date 26/7

I called this morning the lady was so unhelpful. Scan date 18/7 said give it until the end of the .month! I said I wish all the call handlers would say the same thing!

@Jaysworld I'm so sorry yours was a decline! The wait times for a Mr is 4 weeks so I've seen, I know you've waited this long for your decision and waiting another 4 weeks is all your need but you wouldn't of applied if you didn't think your child needed it, a different person might think differently and change the first decision! I would definitely fight for what you believe! Please keep us updated!

1hr 56m on hold 😵‍💫 had a lovely lady answer who said claims from 23-28/7SHOULD be with decision makers next week they are managing to get through claims alot quicker now as they have changed the way they are looking at them apparently to get decisions made faster she's put me on to receive a text if approved although a text is now guaranteed but supposedly they have sent out more letters to people explaining the wait times are taking longer ect I asked about the 15 weeks and phoning for an update and her words where "they should explain the letters better, it takes around 15 weeks for it to be assigned for someone to look at it then a further 2 weeks they have on top to actually make a decision so the whole process does generally take 17-18 weeks giving the weekends and if extra time is needed" but she assured me I'd have a decision by the end of the first week in December at the very latest!
@crazytimes20
@Mumma3girls did you manage to get through?

I was on hold for 1 hour and 20 mins, a lovely lady answered, it’s a decline unfortunately 😢 I don’t think I can go through the whole appeal process and the wait again! My scan date was 5/7 x

@Mrsstephens04 yes, that is very true. Good luck. Think I'm going to ring next Tuesday as I'll be 17 wks then.

Hey… does anyone know roughly how long MR are taking? Thanks

@Mumma3girls good luck if you get through before me this wait is killing me!
@crazytimes20 I'm sure we will both be told completely different things on the phone but I will definitely update once I've got through

@Jude82 thank you she really was just awful, I honestly would never dream of speaking to anyone that way, I mean it’s their jobs and they get paid to answer the phone for goodness sake!!!! I’m hoping for a decision soon but have a feeling it will be next week now which is frustrating as I have waited patiently for the 18 weeks….personally I think they should create a online portal for status updates and that would free up the calls and people would know where they are, good luck for your claim I hope you hear soon xx

@Mumma3girls @Mrsstephens04 keep us updated on what they say. I'm scan 25/7.

@Mrsstephens04 same scan date and on hold too….

1hr 20 on hold so far calling for an update (again) 🤣 scan date 26/7

1 hour 50 mins on hold. Not with DM yet. scan date 21/07