DLA Wait times part 20… (2023)

Good luck hun. Hope you get through shortly. What is your scan date? I’ve got mixed up with everyone 🙈 x

Good luck 🍀 x

Oh no 😩 I was crossing everything that you would have your award this morning. I’m not sure how to play it now. Do I ring at lunchtime as planned or wait until later today? Or do I leave it and ring tomorrow instead? 🙈 x

Scan date 12/07 - went to a DM yesterday

Scan date 26/7
Joining this thread. The wait is agonising now 😔

Currently on hold have been for an hour so shouldn’t be much longer really hoping for some good news

I think I’m going to wait till next Monday to call if I haven’t heard so I’ll be over the 17 weeks 🫣 xx

@Jude82 thank you 🙏 x

I gave in and am currently on hold 20 mins so far

@Mommaof2babas Thank you! What was your scan date? I have not helped myself as I was late sending in extra evidence and called them last week to say its on the way so until they rec that I wont get looked at xx

@vik15 Congratulations!! 😊

@Keddie mine went to a cm on Friday morning by Friday lunch a decision was made I had to phone on Monday to find out as I didn't receive a text! Good luck!

Reading the comments this morning makes me so frustrated for each and every person waiting. If it’s not being cut off, sitting on hold for hours, being told inconsistent things or just being on the end of a rude and inconsiderate person it’s the stress of actually waiting for a decision that means a lot to each child it’s being claimed for. They say 15 weeks! They say to call! They have a lot to answer for let’s be honest. We all know they are short staffed but ultimately they are wrong staffed! I don’t know who they think they are questioning the viability of any child’s needs or how they are managed @Mumof3specialkids@Mumofepilepsy , that’s disgusting. It’s just complete lack of empathy and understanding in what is already an incredibly stressful, emotional and personal journey! I am with every one of you on here ❤️ and hope for the right decisions for your children asap! x

I'm trying to ring but 3 times I've gone through all the menus, got a horrid noise and then been cut off. Got hold music now thankfully

Just came off phone they said the decision maker who mine went to is in today! And they can see I requested a text..and to call back maybe later today or tomorrow same as yesterday really 😴 xxxxxxx

@Melliee sorry only just seen your message , been out all morning food shopping etc. Thank you , I will deffo let you know if I do! Nothing yet unfortunately, think I'm gonna hold off calling today and try again in the morning xxx

Thank u it’s good when other ppl understand xx

How comes pip can answer in 20 minutes lol

I think it’s a case of if u don’t have a child with additional needs then u don’t have a clue, I found it all with my boy when he was a preemie aswell. Don’t take it to heart @Mumofepilepsy you know ur doing ur best for bubba & if that’s ringing up everyday to fight for what ur child deserves then we r all with u on that. If they didn’t have such ridiculous wait times & sung from same sheet we probably wouldn’t need to keep ringing up xx

@Tmxx /@Pumpkins3 /@Keddie /@Sskanf /@Rebeccanew

just got off of the phone still there’s been no decision as of yet and still with a DM wished I hadn’t called now waited for an hour to be told the same thing I guess being impatient got the better of me lol. I think I’ve only been with the DM since yesterday so hopefully not to long

Just on hold to pip to change my bank details for my claim. Feel like I spend my life on hold. Will it take as long as DLA to answer, I really hope not

I’ve got 2 claims in for 2 of my children.
Scan dates for both 27/7
1st text 02/10
2nd text 23/10

I called this morning at 9am. 20 mins on hold.
Added extra info of anything significant that’s happened since I put the claims in (educational phycologist assesment, ehcp appointments) and what each professional have said about their needs and gave contact info so they can confirm it as the reports will be weeks away yet.
The lady I spoke to was inpatient and quite stern. At first she wouldn’t even check when I gave her the dates until I said about extra information and then she was quite rude and interrogating when I was trying to explain about issues with my other son. Instead of just logging it in, she was questioning me about the information the professionals relayed such as “why can’t you just take him to the opticians if he needs glasses?“, “that doesn’t make sense!” when I was explaining about what his team at the hospital were saying about my child’s sight impairment and that there are problems as they’ve discharged him by error and his pediatrician is trying to sort it out. So he’s been without glasses for 4 months now (his last pair broke and optician needs new in date prescription from the hospital) and his vision is deteriorating. I said that his glasses are constantly breaking and because I’m with a better opticians (because they can have his glasses ready the next day not 6 weeks like specsavers) and so he’s not left without for so long especially with deterioration, I have to pay quite a lot every time he needs a new frame which is near monthly (but do get a discount with the nhs voucher). Then it was “well that’s your choice. What’s that got to do with his claim?”. Why couldn’t she just type the info I was telling her and let the dm question it?! Her tone was like she was questioning the authenticity of what I was saying.
She said not with DM/CM and to just be patient for a few weeks until I hear something so don’t keep calling, it wastes time and no one with your dates are going to hear back until next month (I did say I know there’s people who have had a decision with same dates but that made her more peeved.
It’s only the 2nd time I’ve called and last time it was to check they received the extra evidence I sent.
Hope all of you calling today have a better experience and hopefully good news 🤞🏼
Sorry for long post (It’s the ADHD lol)

I’ve just got off phone 📞 I was very polite she wasn’t nice at all. I really wanted to say why are u so angry. Tbh why are they so nasty I felt like she was looking down on me. My little girl has complex epilepsy her seizures are life threatening. Do they actually think am happily applying for DLA. I would give/do anything to stop her have epilepsy. I actually feel quite upset. Anyhow 17 weeks still in holding que will be a few more weeks she said. This wait is crazy. Thanks for listening x

ohh sorry I read that wrong well I’m glad a CM has it now but they have your further evidence right so why don’t they go find it? And yes someone was awarded yesterday and they was with a CM hun I can’t tag them as they haven’t joined this tread

@Billie1993 apparently its with a case manager but they are awaiting my further evidence?? Case Manager does not sound good to me...... has anyone been approved by a CM rather than a DM on here?? x

@vik15 congratulations hun 🎉🎉

ohh @Keddie that is ridiculous they should have been scanned on by now seems you’re so close for an answer, yours should 100% be with a CM/DM by now!

48 minutes on hold so far 🫣