DLA Wait times part 20… (2023)

On hold at the moment, wasn't going to call today but getting frustrating now as been 18 weeks on Thursday. Xox

Update, 13/7

I have just received a text my daughter qualifies 😭 I do not know the rates but all I can say is my daughter will be able to have all she needs, I feel so emotional, it’s been such a long and tough wait, I want to thank you all for this thread and keeping me going, I wish all of you the very best of luck with your awards and hope you all receive what your children deserve
thank you xx

@Mummyrach13 just a update for you and anyone else waiting on UC backdate...

I just recieved a letter telling me how much they owe me and all my statements have been changed to reflect this.
Backdate is too june assessment period up to October and element is now added to my monthly statement.
Had a message this morning off a normal work coach informing me that the backdate had been approved (so wasn't with a original letter from a dm) and told a case manager would be looking at backdate etc and it is actually my old work coach who has worked out backdate and informed me.
So I think the decision makers must be swamped and normal case managers are working on backdate queries too!
I've asked twice in 2 weeks for a update so maybe just write on there once you hit 2 weeks from going to a dm for a update so they don't forget about you. Hope you all hear back soon I know the wait can be frustrating xxx

20/07 not even with a DM yet, should be next week or week after

Clairexdx are we the only ones on here with 14/7 scan date. Hopefully we no by friday or it will be another long weekend x

Got through after an hour and twenty minutes and had a really harsh person this time. She said no decision has been made and said not to ring back for at least 2 weeks because it can take a very long time to be looked at 🙈 But then the woman I spoke to last said that once it gets to a DM it’s usually quite quick. Why do they all have such different information. I don’t get it at all x

@Vampiredette84 oh nice to have someone the same scan date as me.

I was originally told I would have a Decision on the 27th of November that would make me 17weeks +3 then I was told 20 weeks wait and to call in January if I hadn't heard by Christmas then the lady today said 17 and ahalf weeks so I think it's just a waiting game as I've been told so many different dates lol. However I have seen the odd 27th or 28th scan dates awarded but I think they just throw a few later dates in here and there.

Congratulations to everyone awarded and fingers crossed to us all waiting.

The wait times are ridiculous n the fact ive tried to call about 6 times to be cut of is to say the least annoying.

@Amy92x I’m the same as you I’m currently trying to get through as was told to ring after 15 weeks

It's been 14 weeks received 2 text saying still looking at claim its just a waiting game

Scan date 28/7 on hold to get an update does anyone else have same dates 😊

@Loui5 I’m 14/7 and heard nothing. I called yest and they said it can be done anytime this week :/ x

I know it’s difficult as we all want to find out if a decision has been made on our DC’s claim, but if you get told your claim is with a DM, it’s best to give it 3/4 working days for a decision to be made.

A decision can be made quicker but remember your claim gets allocated to a DM in a pile with other peoples. I see so many comments of people stressing about calling only to get cut off, speak to a rude agent or get told there’s no further update as it was only allocated to the DM a day before.

I wouldn’t rely on a text as the texts are so rare it’s ridiculous but try and give it a few days just to avoid any extra stress for yourselves. Wishing the best for everyone on the thread as always🫶🏾

Hi.

Scan date 30/6 COC
When I last called, I was told mid January. However, yesterday someone said the wait is down to 23.5 weeks.
Someone 15/5 scan date was Award last week. Such a long wait.

Congratulations everyone who's been awarded 😊

@Jude82 I'm guessing they just do it over there system? They haven't asked for a letter to be shown not that I've received it anyway, I got told it can take upto 2 weeks for the award letter to arrive so I think it all will system based

Was on hold for 1 hour 17mins
Claims currently taking 17 and ahalf weeks before it goes to dm.

Scan date 28.7
Texts 02.10 and 23.10

Anybody with scan date 14/7 had any news today. Ive tried to call but constantly cut of. Will try at 9 in the morning.

Vikz37 congratulations, your wait is finally over 😊

Congratulations what’s ur scan date? U have probably said it several times but I’m useless at remembering xx

36mins up to yet haha. I will let you know x

Just got off the phone been awarded HRC and LRM. I'm so happy. Im still intrigued as to why the DM phone though but guess ill never know now. Thanks everyone for keeping me going while waiting and I hope you all get awarded soon.

I’ve been on hold for 45 mins, will update when they finally answer

@mumandchefandallsorts same dates as me and I can’t get through so watching for your update. Good luck 🤞

@Mommaof2babas when you say verifying the disability element…how do UC verify that? Do you have to wait for the DLA letter to upload the verification of the DLA to your journal? or can UC just check you were awarded with DWP the same way they check income with HMRC each month?