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DLA wait times part 19 (2023)

980 replies

Billie1993 · 07/11/2023 11:40

Following on from part 18
as there’s only around 30 comments left x

OP posts:
Are your children’s vaccines up to date?
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11
Mumto2oneofeach · 09/11/2023 09:49

25 minutes on hold so far 😴 think it’s going to be a long one! Good luck everyone x

Keddie · 09/11/2023 09:48

@Sskanf I felt as thou she was actually trying to help me, she advised to get further evidence sent in asap. Asked for a report from school and also for all of the diagnosis and Hospital reports. I had not sent anything in at all so going to sort today xx

Tmxx · 09/11/2023 09:47

@Rebeccanew @Doymum @Keddie sorry can't remember who else to tag from this morning! But just had the world's loveliest bloke on the phone he was so understanding at how long it is he told me that it should be going to a case manager he would say anytime between now and next Tuesday (14th) and said we need to hope mine is at the top of their pile as that means then it will be quite quick with an answer and if its the middle or end of the pile it can take some time especially if they have complex cases in front of my boys so he said fingers crossed for you that your near the top But he then coubtsd again yo doubt check from the 11th July for me and said yes I would definitly say anytime from now until Tuesday next week to be with the case manager! He was amazing 👏 I'm 11/07 xxx

Sskanf · 09/11/2023 09:46

The wait times are so frustrating!. Gd luck @Clairexdx let us know what they say.
@Keddie was you told 17.5 weeks if so shouod hopefully hear next week!
Wish they stuck to the 15 weeks all we want to do it to be awarded to help our littlr ones
In my case I want to be able to get my almost 4 year old speech therapy he's only able to say a handful of singular words

Clairexdx · 09/11/2023 09:43

40 mins on hold 🫣

Mumto2oneofeach · 09/11/2023 09:42

I’ve caved! I’m currently on hold scan date 5/7 😖 bag of nerves! Praying it’s not bad news! X

Clairexdx · 09/11/2023 09:41

I’m still on hold :( I’m thinking mine will be next week now then as yours is 4/7 and not been seen :( mines 14/7 😩😩

Louisamae · 09/11/2023 09:40

@Tmxx 4/7 x

Louisamae · 09/11/2023 09:39

4/7 x

Tmxx · 09/11/2023 09:38

Louisamae · 09/11/2023 09:36

call time 29 minutes, mines with a case manager and the guy was going to email to chase up, apparently I’ll get a text when a decisions made but I know from reading previous that doesn’t always happen. Argh the anxiety 😟

What's your scan date please xx

Doymum · 09/11/2023 09:37

@tmxx roughly 22 minutes the lady was so nice, she just said it’s saying 18 weeks. I honestly thought I would find out this week. So so deflating

Doymum · 09/11/2023 09:36

@Tmxx just spoke to a lovely lady she just said it’s 18 weeks and basically waiting in a queue said to call back next Wednesday and see.

Mommaof2babas · 09/11/2023 09:36

It's so frustrating that on one day you get told one thing then few days later a completely different thing! And everyone with close enough dates getting told different things🙄

Louisamae · 09/11/2023 09:36

call time 29 minutes, mines with a case manager and the guy was going to email to chase up, apparently I’ll get a text when a decisions made but I know from reading previous that doesn’t always happen. Argh the anxiety 😟

Tmxx · 09/11/2023 09:35

@Doymum even though your just the day before me our texts are 1 week apart so was sure you'd be this week with the 5/6/7 dates! So frustrating! How long was your wait xx

Doymum · 09/11/2023 09:34

On phone to her scan date 10/7 said not even allocated to anyone yet and won’t be till next Monday. So frustrating

Mommaof2babas · 09/11/2023 09:34

@Tmxx my call was all together 22 minutes x

Keddie · 09/11/2023 09:33

@Tmxx 25 mins xx

Tmxx · 09/11/2023 09:31

How long was your wait til they answered roughly!? I'm on 30 mins xx

I also may aswell hang up now.. I'm 11/07 so just before you two but they haven't even awarded a 7/07 yet I don't think xx

Tmxx · 09/11/2023 09:30

@Keddie @Mommaof2babas thats already 2 phone calls scan dates 1 day apart and being told completely different things!!!

Keddie · 09/11/2023 09:27

Just called and spoke to a lovely woman called Carol. Apparently my scan date is the 13th and currently in the holding queue. Confirmed its taking 17.5 weeks, advised me to send over some further information to them as back up on the claim as she could see i had not sent this so will be doing so today. All I can say is it will be this month....... not much of an update but at least she was polite xx

Mommaof2babas · 09/11/2023 09:25

Scan date 12.07
So phoned on friday&Monday and got told it should be end of this week/Monday and just phoned now to a women who sounded like she was still asleep to say it's now taking 19 weeks and be end of the month! Tbh don't even think she put our details into the system to check😩 going to wait till Monday to call!

Momtothreeboys · 09/11/2023 09:24

I'm on hold to see if they've put my extra evidence on yet. I sent it recorded so know its been delivered. Scan date is 15 /8 so not nowhere near a decision yet.

Tmxx · 09/11/2023 09:24

@Doymum amazing 🤣🤣 let us know if you manage to get threw before your meeting! I'm on 22minutes 😪 xx

Doymum · 09/11/2023 09:22

@tmxx I caved my meeting doesn’t start till 10 I’m on hold lol 😂