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Nanny - are my expectations too high?

132 replies

Tyletylertyler · 14/09/2023 21:27

I'm employing a nanny for 21 hours a week. I'm not sure if my expectations of her are too high and I'd appreciate some opinions. I didn't go through the agency route and actually the children already knew her before she became our nanny.

My children are 6 and 4. The 4 year old likes her though I wouldn't say they are especially close after six months but the 6 year old doesn't seem to get on with her much at all. She seems to have no respect for nanny and I don't think nanny is very good with disciplining her - she can be difficult sometimes but she's always been good at nursery, at school and at after school club. I have overheard nanny talking to them sometimes and the discipline always sounds quite half hearted (almost a plea rather than any real boundaries / control).

The main issue I have with her is that she seems to lack initiative and is quite careless about things. Every time they do a messy activity there will be a new stain on the carpet (paint, slime, etc). She scratches all my non stick pans by using metal utensils in them even though I've asked her not to and put a pot of wooden spoons next to the hob. She just dumps all the kids stuff back in whatever box so their toys are never nicely put away and she'll put pens and even paints away without lids on. Shes not doing it on purpose i don't think, she just doesn't notice these things. It's hard to put my finger on exactly what I feel isn't working but I think it is a lack of initiative / common sense. If I give her any feedback she gets quite defensive and I don't feel like things don't change enough.

Another example is that I have to remind her repeatedly to meal plan, I asked her to let me know in advance what she needs for meals to cook them but the week rolls around and she hasn't done it - in fact she never has. I come home and my heart sinks because the kids have often eaten no dinner (because they don't like what she has cooked) yet they will be down from the table and playing, there'll be a new stain on the carpet, the toys are all chucked in random places and there will be some mess in the kitchen. She's always 5 minutes late. It's all little stuff but it's building to a point where I feel like she's just not a good fit. She's quite young still and i feel like she requires lots of input from me.

She is my first nanny and I am worried I am just being way too fussy and need to relax a bit. I don't know how much time I should give this.

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momtoboys · 31/10/2023 14:32

Sorry if I missed this information - how old is the nanny?

Blondeshavemorefun · 31/10/2023 14:32

How does a mum managed to cook for 2/3/4 children

A good professional organised nanny will easily be able to cook a healthy meal and do childcare

Green777 · 31/10/2023 14:27

Meal planning and cooking proper meals hasn’t been part of what our nanny did, unless she’s given extra time to do those tasks. How will she find time to cook looking after two children? Unless it’s a very simple bowl of pasta or sandwich, YABU.

Mercibuckets · 20/09/2023 13:37

For what it’s worth I pay my current nanny (after school only) £13 ph in London. She is self employed as she has another role as a creative. She’s a fantastic fit for us and were all v happy with the arrangement and as I said before there are only ever v occasional issues.

Tyletylertyler · 18/09/2023 15:44

Thank you - that's a good point and I think for various reasons this all did get started off on the wrong foot and the relationship has just not improved since then with the children. I'm worried that this aspect won't change and it is just how my oldest is but she has bonded with lots of other childcare workers so I think I just need to give that a chance.

And that's good to know that I should be expecting to pay at the more top end of the market. That's £15 gross where I am according to an agency I'm now speaking to, which is what I was expecting. Feeling hopeful now that the next time around we're going to find someone who really gels with the whole family.

Thanks again.

OP posts:
NurseryNurse10 · 18/09/2023 12:58

Tough one really. As a past nanny though, you do need to ensure your kids are showing her respect whilst she is with you all, even if you are not thinking positively about her at present.
I worked with 2 school aged girls and they got away with being so disrespectful and rude to me. I started to dread going in. Mum always had an excuse for them such as they were tired or had a sore throat which is why they were ignoring me. Crazy.
Good nanny relationships start with respect, trust and good communication.

Hotsaucegal · 18/09/2023 10:54

i think everyone is getting a bit hung up on the salary aspect of this discussion (in part because I brought it up). My intention was never to shame you for the rate you pay your nanny. My suggestion was to replace her, and when looking for a new candidate consider paying a little more. The people who are “attacking” you might be ex-nannies or nannies (like myself) that have all too much experience being lowballed by employers. “Market rates” are helpful but they don’t always reflect what you should be paying individual. These thing depend on such a wide variety of factors including the duties you include , the number of children, the age of the children, the hours you can offer, the experience of the nanny, live-in/live-out situation. Your expectations and the role you describe places you at the higher end of the scale compared to someone with say school aged children and no cooking. Its actually refreshing as a childcare provider to hear people sticking up for our pay and people recognising that a skilled and caring nanny deserves to be remunerated well.

Tyletylertyler · 18/09/2023 10:27

You have absolutely no idea what you're talking about and seeing as you don't believe me I have no idea why you're bothering to reply to me. Believe it or not, it's the going rate for my area. And yes I pay her tax, provide insurance, and am registered for payroll and with the pension regulator. Obviously I have to be because she is my employee.

OP posts:
MrsZargon · 17/09/2023 22:31

Feel really sad reading this post. These are your kids FFS why would you have someone they don’t particularly like or bond with take on a nannying role for them. That is a far bigger consideration than whether she puts the toys back in the right box!! After 6 months I would expect a child to be close to a Nanny that has them 2 whole days a week and does everything for them on those days and I wouldn’t settle for anything less personally.

Blondeshavemorefun · 17/09/2023 14:52

Tyletylertyler · 17/09/2023 12:58

I've just seen a Norland trained nanny in this area asking for £14ph (gross). So I am not trying to pay below market for my area to those who are wondering that. We aren't in London or another place where nannies are getting more. Those I know who are in London pay their nanny £13 or £14 net ph (but more full time hours).

5 minutes late isn't a big deal but I regularly let her leave 30 minutes early if I get back from work early (most days I do) so I don't think being on time is an unreasonable expectation.

It's also not a case of me not buying food for the other days, there is always food in the house obviously, but nanny will text me and ask what to give them for dinner when I'm out at work and I just wish she would figure it out for herself or better yet tell me what she wants to cook for them in advance. Either way I just want her to take control of things more and take the job a bit more seriously but I don't think that is going to happen so I'm going to look for someone new. She's nice but I feel like she wants to do the minimum and I would be happier paying someone more who really wants to help and bond with the kids.

Thanks for all the replies.

Maybe she is worried if she used the chicken for example that you wanted it the next evening for you

Just say use the chicken mince salmon etx

Why is she 5mins later. Does she drive or take a train /bus

CherryMaDeara · 17/09/2023 13:50

Get rid of her OP!

purplevipersgrass · 17/09/2023 13:10

I doubt very much whether you have seen a genuine Norland Nanny prepared to work for £14ph.
https://www.norland.ac.uk/salaries-fees/
https://www.nannybutler.com/childcare/norland-nanny/#.

Norland Nanny Salary Guide
The average salary for a Norland Nanny is around £1,000/1,500 net per week. Once Norland Nannies have been in the job for more than a decade they can command anything up to £100,000+ net per annum.

That's net pay, after tax, NI and pension contributions have been paid by the employer. Do you pay your nanny's tax, NI and pension contribution or is she actually a freelance baby-sitter you've asked to do a 10-hour day? Do you pay cash-in-hand? Perhaps her lack of enthusiasm is related to her realisation that this is really not a good long term situation for her to be in?

norland nanny

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Norland Nannies - Are you looking for a prestigious Norland Nanny to care for your family? Contact us on +44 (0) 207 221 4010 or +44 (0) 207 792 9593.

https://www.nannybutler.com/childcare/norland-nanny/#

Tyletylertyler · 17/09/2023 12:58

I've just seen a Norland trained nanny in this area asking for £14ph (gross). So I am not trying to pay below market for my area to those who are wondering that. We aren't in London or another place where nannies are getting more. Those I know who are in London pay their nanny £13 or £14 net ph (but more full time hours).

5 minutes late isn't a big deal but I regularly let her leave 30 minutes early if I get back from work early (most days I do) so I don't think being on time is an unreasonable expectation.

It's also not a case of me not buying food for the other days, there is always food in the house obviously, but nanny will text me and ask what to give them for dinner when I'm out at work and I just wish she would figure it out for herself or better yet tell me what she wants to cook for them in advance. Either way I just want her to take control of things more and take the job a bit more seriously but I don't think that is going to happen so I'm going to look for someone new. She's nice but I feel like she wants to do the minimum and I would be happier paying someone more who really wants to help and bond with the kids.

Thanks for all the replies.

OP posts:
Highandlows · 17/09/2023 09:07

The meal plan can easily be sorted if you leave her instructions. However, the other bits are not that difficult to follow. You are not satisfied with her so look for another nanny.

I only had one good nanny and she left for a professional job unrelated. Really hard and stressful. Hope you are luckier with the next one.

TheWayTheLightFalls · 17/09/2023 08:51

From where I’m sitting she’s giving off massive DGAF vibes.

I think the cooking/meal prep side of things needs to go - it may not fit in to her hours/days and is tricky for a PT nanny and perhaps for a younger person with less experience of family meal planning.

But everything else together is just poor. I have children this age and part of the daily routine is stopping five minutes before bedtime or dinner to tidy up. And she can find something other than slime to do if she doesn’t have a handle on setting up the activity so there isn’t mess everywhere.

Embarrassednamechangeadoddle · 17/09/2023 08:24

We had a babysitter (who was training at a V prestigious nanny college) who was similar. My children, who are v well behaved at school and clubs etc were awfully behaved with her. Like you I heard her trying to maintain boundaries but it was so half hearted I can see why their behaviour is appalling. There were other issues too: I put it down to youth (maybe not getting what it is like to keep a home clean etc) and lack of experience. I stopped using her when I came home at 11 after a meal out and my son was in the living room having just refused to go to bed. No big shakes. I do think she will have a big problem being a full time nanny though unless she ups her skills, especially as the college she comes from tend to cater to them Wealthy. If you’ve tried giving feedback and it is t working I would look to change nanny. Sadly I do think that children are very clever and once they know you are someone who they can mess about they will continue to do it. Does she have permission to give rewards and punishments?

JugglingJanuary · 17/09/2023 08:17

Tyletylertyler · 15/09/2023 11:27

She only works 2 days a week, so it is 10.5 hours on each day. So I would just be asking her to plan the meals on the days she is working. I thought that was a standard part of the job?

Nope, each situation is different.

I don't neal plan, Icook from what's available. You're cooking 5/7 evening meals. You know what they're having the other 5 nights.
2 nights a week I'd just agree on 2 meals she can cook that your kids like.
OR
personally I'd just cook extra portions of something we are having, that they like for her two nights, then all she has to do is heat them up.

also saves your pans.

is there an outside reason she's 'always' 5 minutes late? Like a bus route? 5 minutes late or getting the bus an hour earlier?

How much does it actually impact you?

i would come down HARD on the carpet stains with messy play. In fact as she's only there 2 afternoons I'd just ban it. Plenty of time when you're home.

or just give her notice & try someone else.

Savoury · 17/09/2023 08:12

In my experience, nannies fall into two camps

  • great cooks, very focused on nutrition, 50/50 if good at the nannying part of the job
  • poor cooks, great at the actual nannying part.

That’s not very scientific but I can sort all mine into those categories. We talk still of those in the 2nd category and one in particular remains a family friend and cheerleader while the first type didn’t last for long.

Our best and last nanny did pasta/pasta bake and frozen food! We ended up buying prepared mash so that the kids wouldn’t eat chips more than twice a week. But she was fantastic, loved the kids and they loved her.

cloudchaos · 17/09/2023 08:01

@purplevipersgrass paying a cleaner or dog walker for a couple of hours a week, who is self employed, is not the same as having a nanny employee. Even if you take into consideration a part time nanny commanding a premium, £30ph+ is mad. Here is a guide:

www.nannytax.co.uk/wp-content/uploads/2023/07/Nannytax-Salary-Index-22-23.pdf

mollyfolk · 16/09/2023 22:25

Just to add where we are that pay per hour would get you someone with experience but with no qualifications. So I would have low expectations on the household/cooking stuff but obviously you need them to care for the kids really well. If I was paying a proper salary to a qualified nanny I would expect more.

Mitchlou84 · 16/09/2023 22:09

I would expect cleaners to be on more

they have to provide cleaning products

jobs are usually 2-3 hours and have to travel between which wastes time and costs money

there will literally be no down time

cleaners round me aren’t cheap and I think they deserve every penny

Mitchlou84 · 16/09/2023 21:58

I was brought up by nannies and they never had to meal prep or buy food.
there would be meals in the freezer that could be defrosted and heated up, and there would be a full fridge/freezer and larder. My parents were shit but they met as catering officers in the navy and they had food in the house.
it wouldn’t have mattered if we had nuggets, chips and beans the odd night if we had been busy playing.
however, if the kids don’t like her, that’s a big red flag. And I would expect things not to be ruined regularly
I do think your expectations are a little high though with the food

mollyfolk · 16/09/2023 21:11

We’ve had quite a few nannies because of various reasons. I always try and keep my top priorities in mind. In my case, I don’t want them sat in front of the telly for long hours or fed loads of crap, and most importantly I want the kids to be happy with her. So the fact that your 6 year old doesn’t get on with her would bother me. Our best nanny left the house in a mess and couldn’t cook to save her life. But she had the kids outside a lot, did loads of art and games with them and they adored her. I used to leave her a dinner to heat up for them. I’d draw up a pros and cons list and focus it on the kids rather than than things that annoy you.

Victoria3010 · 16/09/2023 20:46

Our nanny wouldn't meal plan, she did 3 days a week and I would just let her know if something in the fridge wasn't to be eaten for any reason and i would ensure there was enough food in. She had great initiative though, and would cook things they liked and I felt it was good for them to have someone else's cooking/meals. She did only cook about 6 or 8 things and repeated them, which didn't bother me. She was proactive in finding fun activities and much better at disciplining than you describe.

I think expecting her to find time to create or find recipes and tell you what ingredients she needs is a bit much- maybe just say you've noticed that the children aren't eating her food, explain what they like and suggest you get those ingredients in your weekly food shop so she can regularly make macaroni cheese/spaghetti bol/whatever it is they like?
Our nanny was a great tidier, she often sorted cupboards, did washing, ironing and would (for example) pro actively sort their clothes each time the seasons changed and let me know what they needed. We are a messy family though and I often do things like throw toys in a box (if it's not on my table, it's tidied) so maybe my standards are lower! Aged 4 and 6 I'd expect the children to help her with this too tbh, she's not their servant! Also my daughter was 1 so she always had nap time for this stuff.
Have a "serious chat" and set her a couple of goals and if after a few weeks she isn't improving then I'd have a hunt for someone new. Ultimately fit is super important with nannies, maybe you just need someone with a different focus/style. If she improves in those areas, then she is clearly open to feedback and you can change the areas of focus.

SoftSheen · 16/09/2023 20:22

£1 Sterling exchanges for around $2 in Australian dollars. So it sounds like the pay for nannies in Australia is about the same as it is in the UK. $15/h would be equivalent to about £7.50/h which would be illegal as it is below the UK minimum wage.