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Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

What to do about our au pair stealing?

135 replies

aupairhelp · 22/08/2022 01:21

We've had au-pairs since DS1 (now almost 2) was a few months old. At first, we just needed an extra pair of hands around the house as DW and I (DH) both work from home and run our own business. We're always at home but need to be able to dip in and out of work to keep the lights on, so to speak. Most of our AP (au-pair) experience has been great and we still speak regularly to two of our three previous APs. Our second AP wasn't ideal as we didn't feel we could fully trust her (she would lie about little things) so we gave her several months notice and supported her finding another family.

Our latest AP started with us about a month and a half ago. She's been taking care of DS1 and occasionally DS2, who is now 5 months old but rarely both at the same time as DW and I have been balancing DS2 with work most of the time but this has started to get very difficult for us to manage. The few times our AP has had both, it's seemed like she was struggling and in general, it's seemed lately that she's been struggling with just DS1 on his own a little. We've been considering our options lately for additional childcare as we've realised two young kids is too much for one AP and so have been looking into local nurseries and childminder services for DS1 so that AP would just need to take care of DS2, who at 5 months old, is a lot easier to take care of than a full-of-energy 2 year old.

However, DW started to get little worried earlier this week because she noticed that DS1 seemed to be a little afraid of AP at times. He wasn't going to her for hugs like he does with us, our previous APs, helpers at creche etc. On top of this, his language development seems to have slowed down a bit - that could just be from a cold or sore teeth (rear molars might be coming through). During term time, he usually has a couple of hours at a creche several days a week but that's not been happening lately. We were worried that he was missing out so contacted the creche and they put us in touch with a girl that's been doing some babysitting during the holidays. She took him out every day for a couple of hours and he seemed to love her. DW asked her about hugging and she said he'd been really warm and happy to hug and be picked up. This worried us even more in regards to our AP.

Sorry for the long background info but I felt it was necessary as, as a result of the above, I decided to hide a camera in our lounge, just to be on the safe side. I had a spare one that I'd been meaning to mount on the outside of our house a while ago, so I balanced it on a bookshelf and semi-hid it with some cards that were already on the shelf. I've never felt the need to monitor the insides of my house before and I feel uncomfortable with recording anyone surreptitiously but the odd behaviour of DS1 convinced me it was worth checking. I figured I'd run it for a few days or a week, to get an idea of what was going on when we weren't looking and then take it down or, if there was anything concerning, consider wall mounting one properly and telling anyone that comes in that there's a camera there. The camera covers the play area in our lounge and the dining area part of our kitchen. I put it up overnight on Thursday but only set it up digitally around midday on Friday so it's not been running long and has only recorded half a day of her working. I scanned through that briefly on Friday night and, although she was glued to her phone and barely interacted with DS1, I didn't see anything outright alarming. DS1 was happily running around playing and she was sometimes out of line of sight for longer than I'd like but it seemed ok. She did come over and smile at him at one point, which set my mind at ease a little as I'd been worried she might have been cold with him as she's often quite negative (glass is half empty kind of person).

Anyway, tonight I thought I'd check the camera again to make sure it was working properly, ready for the first full day tomorrow. I glanced back through today (Sunday) and saw that there was some motion detected around the time DW and I took DS1 and DS2 out for about half an hour. I thought it would just be the dogs pacing, upset that we were out but I saw AP come in, look around to see if anyone else was around and then reach up to the bookshelf the camera was in. My heart froze for a second because I thought she might find the camera but then I saw that she'd picked up some cash we had lying on a high up shelf further down the bookcase (from when DW sold a baby rocker and some other baby things that we didn't need anymore). She rifled through it and took what looked like to be £10 and pocketed it. From her behaviour, it didn't look like this was the first time she'd done this and before taking it, it looked like she double checked that we weren't in. I don't know how much she's taken in total but I believe it's more than £10 that's missing but not massively more.

Again, sorry for the long story, but I needed to write this down as I'm not sure what to do about it. I've not told DW yet as she's asleep but I'm all wound up as a result of this all. It's not about the money, it's about the act. I'm just shocked that she would do this.

As I'm sure it'll be asked; we pay what we believe to be above the going rate for APs, based on what we've seen on other family's profiles and AP told us that we're paying her about 50% more than she got at her last family. We live in a nice location, our AP's room is a lovely room (freshly redecorated two years ago) with a nice double bed, lots of light, new TV, air con unit and we gave her a new iPhone to use with unlimited data, all the entertainment subscription services. She has one of our bank cards (for an account we set up just for AP needs) that she can use for buying groceries or any food she wants, we prepare her food most evenings and we buy her takeaway most Friday and Saturday nights unless she's out and we've always welcomed our APs to spend time with us, watching shows and films with us if they want, that kind of thing. Of course, she doesn't have to pay for any bills. She works for about 7 hours a day Monday-Friday with no evening or weekend work (starts at about 8 and finishes at 5 but has a 2-3 hour break when DS1 has his nap). We don't ask her to do any cleaning (we have a weekly cleaner) but we'd expect her to do normal household things like loading or unloading the dishwasher, wiping down the surface after use, that kind of thing. I don't think we're asking too much and we've always tried to be as welcoming as possible.

Has anyone gone through anything remotely similar? Any advice on what we should do about this? It's complicated because she lives with us and it's going to be hard living with someone we can't trust. She's not mentioned anything about needing extra money or having any debts etc, so I'm not sure what to think. I think we need to let her go, as you can't get that trust back, but this is her home at the moment, so just knee-jerk reacting and kicking her out doesn't seem right as she'll have nowhere to go. Although we've started looking into alternative childcare already, we're in very early stages right now as we were planning a little further ahead and we haven't worked out all the details on cost etc. I plan on keeping the camera up and watching it more carefully over the next few days and will obviously discuss all this with DW tomorrow but I'd value any input anyone might have.

Apologies for being so long winded - I'm a little worked up right now and wanted to be clear on the facts and what led us here. First time post on here so have done my best to get the abbreviations right.

OP posts:
Are your children’s vaccines up to date?
Deguster · 22/08/2022 17:34

You are absolutely allowed to film in your own home, unless its an area where a guest should assume privacy i.e the toilets

I dont think it’s as straightforward as that when the surveillance is covert (as it is here) and not everyone living in the house knows/has consented. But you’re absolutely correct that the theft makes her completely unsuitable to look after young kids.

Although I suspect she’ll jump for joy when relieved of nanny responsibilities in return for AP “pocket money”.

Ohsugarhoneyicetea · 22/08/2022 17:16

You are absolutely allowed to film in your own home, unless its an area where a guest should assume privacy i.e the toilets.

I would sit everyone down and play the recording. Then ask her if she would like to pack her things and leave, or would she like you to call the police. I would not dream of leaving my child with her or have her in my house ever again.

MrsTerryPratchett · 22/08/2022 17:08

mondaytosunday · 22/08/2022 17:02

Fire her without notice - she's stolen from you and you suspect she has mistreated your child.
. To have to have a babysitter and a crèche AS WELL as an aupair is ridiculous, you need a nanny. She's not fit for the job. Do NOT recommend her to anyone else either.

But also tell the au pair agencies what you did OP, the work hours and the hidden cameras. So you can't ever get another au pair.

No one is covered in glory here. No one.

mondaytosunday · 22/08/2022 17:02

Fire her without notice - she's stolen from you and you suspect she has mistreated your child.
. To have to have a babysitter and a crèche AS WELL as an aupair is ridiculous, you need a nanny. She's not fit for the job. Do NOT recommend her to anyone else either.

Haysmiths · 22/08/2022 16:50

I have had Au-Pairs for over 10 years whilst my dc were at primary school.

Agree with the others - stealing is the least of your worries. You don't trust her with your children nor your valuables. You should act on your gut and dismiss her immediately. Pay her a weeks' pay and her flight home immediately. Giving her 3 months notice will be awkward as she will probably be resentful and reluctant to do any work. As you all live together you will to put up with that all the time. It's not worth it.

My other advice is that your children are far too young to be minded by them. Your young children need either nursery, a childminder or a nanny.

I've had APs that were very reliable and responsible for their age, but, I still would never trust them with sole care for under 4 year olds. The risk is too great and it is unfair really to give them such responsibility. AP's are great for wraparound care and light household tasks. They are not trained childcare providers.

WarmWinterSun · 22/08/2022 16:37

Of course you should let her go as you don’t trust her. However the hours are too kong for an au pair and she shouldn’t be looking after a five month old, even for short periods. I feel you are treating her like a live in nanny which is exploitation as she isn’t being paid a nanny wage.

Bluebells12 · 22/08/2022 16:21
  1. Fire the nanny for gross misconduct and arrange for her to return home immediately. Personally I’d put her in a cheap b&b as soon as you’ve fired her, to protect the rest of your valuables like any jewellery phones etc. If she complains, tell her you haven’t reported her to the police but (will if she doesn’t go straight away and that a police record could affect her ability to get visas in future).
  2. Hire a temp nanny from an emergency childcare agency.
  3. sort out proper long term childcare.
It does sound like you’ve been lucky so far with the au pairs and that a nanny might work better, depending on your working hours. If you’re both working full time then you need a nanny even if you’re at home. If one of you is mostly looking after children in the day then an au pair - as a help - can work. But it shouldn’t be the main childcare, it has a bad effect on the children.
sunshineandstrawberryjam · 22/08/2022 16:06

Deguster · 22/08/2022 11:58

Stealing is appalling and she needs to be sacked, no question there.

Covert surveillance is also pretty terrible. What were you hoping to achieve? If you don’t trust her with kids then pay her off.

Giving an au pair responsibility for 2 young children is an absolute pisstake.

100% this.

You need a live in nanny and you need to pay appropriate wages.

NippyWoowoo · 22/08/2022 16:00

ParsleyPesto · 22/08/2022 09:59

No one is ignoring the stealing, don’t be ridiculous. But frankly the employer is guilty of stealing much, much more. Total exploitation. Ugh.

💯

MrsRuggles · 22/08/2022 13:42

It's hard to believe you are ignorant of the details of how au pairs are meant to interact with a family if you have had four already. This isn't au pairing, this is gross exploitation. Unless you are paying proper live in nanny rates, in which case why not call them a nanny. On the UKGov website the money APs get is not called wages, it's pocket money.

Move on from this, let the au pair go and look for the qualified child care your children need.

SurpriseSurprise · 22/08/2022 12:38

Could you tell her that some money has gone missing and had she by any chance seen it? You’d be able to tell by her reaction. Plus then you could tell her that you’d put the camera up because you were concerned about the gardener/cleaner/dog walker/anyone else who comes in

AngelfishDecay · 22/08/2022 12:25

What to do about our au pair stealing?

Try looking after your own kids.

twilightcafe · 22/08/2022 12:12

How much have you been paying these slaves au-pairs?
Nothing like nanny wages, I bet.
A Friday takeaway with you and your wife isn't the generous benefit you think it is.

Tiani4 · 22/08/2022 12:11

Nekomata · 22/08/2022 05:37

I don't know why the OP is getting such a hard time here. 🙄

I agree with the others, she has been caught stealing, so that is gross misconduct. I'd buy her a ticket home (not sure if she is British or not) and give her a month's wages as severance, if you can afford it.

It's bad luck, some employees work out, some don't, but there's no need to over-think the whole thing.

This ^^

You caught her stealing - it's gross misconduct so use that and don't pay this thief anymore money than your contract
As you said she has no need to steal

It is legal to have cctv in your home as long as not in someone else's bedroom or bathroom - effectively it's a nanny cam (U.K.)

You caught her ignoring your DS playing on her phone a lot

Just because you didn't see her mistreat DS, you already know he seems a bit cowered by her and that is unusual behaviour from him towards others

I would want her out quickly
If she's an agency au pair I'd ask them to remove and replace her

Deguster · 22/08/2022 11:58

Stealing is appalling and she needs to be sacked, no question there.

Covert surveillance is also pretty terrible. What were you hoping to achieve? If you don’t trust her with kids then pay her off.

Giving an au pair responsibility for 2 young children is an absolute pisstake.

WitTanks · 22/08/2022 11:56

I think you and your OH should be ashamed of yourselves, using an au pair like a nanny.

PumpkinClementina · 22/08/2022 11:51

It's very telling that you've had multiple Au Pairs in such a short space of time. Stealing aside (which I'm also very sure was a set up), you are 100% exploiting this young woman. If you want full time childcare you need to pay for it.

Sonnex · 22/08/2022 11:31

I dont buy that you didnt leave the money on the shelf to tempt her either - silly girl fell for it.

Get rid and pay for proper childcare.

TheWayOfTheWorld · 22/08/2022 11:19

Really you need a nanny - an AP is really more appropriate for getting ready in the morning/picking up and supervising after nursery or school.

Ws2210 · 22/08/2022 11:15

So so creepy to film her. Not sure I buy the story that you put up the camera to watch how she interacted with your DC. It's just too creepy.

pinkyredrose · 22/08/2022 11:06

She works for about 7 hours a day Monday-Friday with no evening or weekend work (starts at about 8 and finishes at 5 but has a 2-3 hour break when DS1 has his nap). We don't ask her to do any cleaning (we have a weekly cleaner) but we'd expect her to do normal household things like loading or unloading the dishwasher, wiping down the surface after use, that kind of thing. I don't think we're asking too much

I do.

Juil · 22/08/2022 10:59

WTF475878237NC · 22/08/2022 10:57

Don't ever film anyone again without their consent. It's creepy and wrong.

^ it's the most effective legal way of seeing why something is amiss in common areas of your home. How would you check someone wasn't upsetting your child who had changed behaviour with a new care giver?

If I had any concerns about a caregiver, I wouldn't leave them alone with my child again.

pinkyredrose · 22/08/2022 10:58

HubbaHubble · 22/08/2022 02:47

It’s a tricky situation because you can’t legally film someone without telling them. She got caught stealing from you but you can’t accuse her without revealing you filmed her.

You can in your own residence. It's how people can use cctv/ring doorbells etc.

WTF475878237NC · 22/08/2022 10:57

Don't ever film anyone again without their consent. It's creepy and wrong.

^ it's the most effective legal way of seeing why something is amiss in common areas of your home. How would you check someone wasn't upsetting your child who had changed behaviour with a new care giver?

WTF475878237NC · 22/08/2022 10:54

How stressful. I'd let her go immediately if you can afford to replace her with a nanny. I would also mention the stealing but I would also say we weren't happy with the service and mention your DS hadn't been happy with her.