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Paid childcare

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Tax free childcare RANT

58 replies

helsybells · 04/10/2021 20:56

Anyone else getting really fed up with the tax free childcare system?

Every time I log in I have to provide details of my credit score (if I’ve taken out a loan, how long I’ve had my bank account, when I last applied for a credit card blah blah blah) I have to guess the answers every time because I’m not totally sure. Sometimes I guess wrong and have to start a-flipping-gain. Then it wants my blooming passport details. EVERY SINGLE TIME. well guess what HMRC I keep my passport somewhere safe, not on my person so you know, untrustworthy people, the sort who try to fraudulently claim childcare discounts don’t get hold of it and clone it... so off I go to find the passport, but the key to the draw is missing...yada yada yada... you know the drill... I have everything approved and account up and running but it still asks me all this every single time.

NOW it wants copies of my payslips and proof I’ve received my pay by way of my bank statements! I’ve got nothing exciting to hide but I find that last request really invasive.

More annoyingly hubby and I run our own business and my pay just gets transferred across in one lump at the same time as his pay so there are no individual transactions showing my pay. Could it be more bl**dy difficult!?

OP posts:
Are your children’s vaccines up to date?
skahan · 04/10/2021 21:02

This is bizarre, never been asked for that.

Getyourarseofffthequattro · 04/10/2021 21:01

Why on earth would they need to know about credit scores and credit cards!

helsybells · 04/10/2021 21:01

I guess I’ll try and call them to check....when I have the time to sit on hold for 30 mins...

OP posts:
Schoolchoicesucks · 04/10/2021 21:01

Do you mean child tax credits rather than tax free childcare?

Tax free childcare you just need government gateway password and it texts you a verification code.

I've never entered passport or payslips or loan details into tax free childcare site. Are you sure it's a legitimate site?

Getyourarseofffthequattro · 04/10/2021 21:01

Agree with pps. Never had this issue.

mummyh2016 · 04/10/2021 21:00

That doesn't sound right to me? Unless it's a new thing, I was using the tax free childcare up until Covid hit and I didn't have to answer anything like that, same as PP.

helsybells · 04/10/2021 21:00

Pretty sure I have it was working fine until they now want my bank statements etc...

OP posts:
FuckingFlumps · 04/10/2021 20:58

Are you sure you have you set it up properly? Mine doesn't request any of that information it just asks me for my gateway log in details to access the account.