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Original poster

Childminder forgot to collect child

61 replies

MummyNico · 24/09/2019 20:05

So today our childminder was supposed to collect our 4 yo son from class at end of the day. It's her second day doing this. I got a call from the school at 3:30pm to say nobody had collected my son.
She's brand new to us but was recommended by a friend. What would overreacting look like? Part of me wonders if I should be searching for a new childminder and explaining that I understand it was a new routine but she should have systems in place so that she knows which children she's collecting and I don't have the mental capacity at work to be worrying whether my child has been collected. Other part of me wonders should I give her the benefit of doubt. Would finding alternative childcare be overreacting?
Never used a childminder before but it seems a bit of a red flag when your child is left behind because he hasn't been collected.

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ChildminderMum · 24/09/2019 20:17

I think almost every childminder has done this once to be honest - usually if it's a new pick up or change of days.

She should have been mortified and gone back for him though!

youarenotkiddingme · 24/09/2019 20:16

I'd also change.

You are paying her for a service.

She failed to deliver that service.

When that was pointed out she failed to rectify it - despite still having the money.

Has she even suggested a refund of they session?

Lindybop89 · 24/09/2019 20:15

Yeah, due to it only being day 2 and forgetting him makes me wary. I have nothing to judge her on so unfortunately this doesn't bode well for her. I thought she might message me later on and apologise properly but I've not heard from her.

MissTicPizza · 24/09/2019 20:13

She didn't offer to go back and get him? That's appalling and I would never feel able to trust her 100% after that. I would be making new childcare arrangements if I were you.

CloudsCanLookLikeSheep · 24/09/2019 20:12

She's fucked up and not apologised properly. I'd be looking elsewhere.

Weepingwillows12 · 24/09/2019 20:11

I usually advocate benefit of the doubt but no way in this situation. You cany just forget a child and then seem to give no fucks later on the phone. I would never trust her again. Might be different if she had provided great care for years first. Get anew childminder in my view.

Isaididont · 24/09/2019 20:11

I would change CM if she wasn’t overly apologetic. Such a pain for you, hope you find someone good

Teddybear45 · 24/09/2019 20:10

This wouldn’t be something I forgave. Picking up kids is part of this childminder’s job. It doesn’t matter how it happened the bottom line is that her organisational processes are not fit for purpose. I would be furiously telling she she’s sacked and find someone else

Lindybop89 · 24/09/2019 20:09

That was the weird bit. She apologised but wasn't overly apologetic. She didn't offer to go back and get him and I had to come out of work to go and collect him myself. She did have other children to look after so I understand she may not have wanted to take them all back out again but I missed an area meeting of which I will be pulled up on tomorrow.

BananaSpanner · 24/09/2019 20:07

If you otherwise thought she was brilliant, give her the benefit of the doubt. If you had any other even slight concerns, change CM now.

Shinysun · 24/09/2019 20:07

How did she react when you spoke with her? I'd be worried too but my actions moving forward would depend on her response.