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Help, my new nanny is a bit shouty, and I'm worried, and would like advice on how to handle it

313 replies

PrincessPeaHead · 31/05/2007 11:46

My lovely calm, quiet, loving nanny of 5 years left last week, and a new nanny started. She is NNEB, worked in a nursery (baby room) most recently, nannied for 2 children before that. She's now been with us for just over a week.

I'm a little worried about how she interacts with the children. She has been playing quite well with DD1 (9), and has been givena very hard time by DD2 (16 months) who screams at strangers generally and hasn't settled with her yet (screamed constantly yesteerday morning when I went to the supermarket apparently). DS1 (6) has been OK with her, DS2 (3) had his tonsils and adenoids out last Tues and was feeling rotten until this weekend.

She is a bit of a sargeant major - issues orders and won't brook any discussion at all, even when it would be (I think) completely reasonable to listen to what they are saying. eg she was asking them to go upstairs for a bath - we have two staircases to go up, and DS2 wanted to go up the other one to the one she was asking him to go up - and she was raising her voice and saying "DS2, I have asked you to go up to your bath and you need to go up these stairs NOW". I don't see why he couldn't have gone up the other ones if he wanted to. There are lots of other examples - I don't think I heard my last nanny raise her voice more than about 2ce (usually in situations where I would have strangled them hours previously!), whereas raising her voice appears to be this nannies MO.
My 9 year old has asked me why she shouts so much
My housekeeper has told me she is concerned.

What do I do?

OP posts:
Are your children’s vaccines up to date?
Enid · 01/06/2007 07:53

I don't think I'd go away just yet pph

nannynick · 01/06/2007 07:38

I haven't seen her offer cuddles to anyone except the baby who doesn't want them from her!

I find that a little strange... baby, is more toddler (16 mths) and I find that aged child will readily accept cuddles, physical touch etc. Even Autistic children of that age I don't find have issues over physical contact. Could just be with the children I've worked with over the past 17 years, but that has been my experience.

With the older two I can see that offering them a cuddle would be harder to do - unless they have injured themselves and need some TLC... but 3 year old and 16 mth old it should not be a problem with.

I am not at all surprised that you are worried about leaving your children for 3 days. Any parent would have worries, only natural, but given the nanny has yet to bond with the children, it will be hard on everyone. At least your dh will be around a bit - can he work from home? Also you have your hk to fall back on though that isn't ideal as being childcarer is not her role.

What are your options, is it better having the nanny around while you are away, or just having hk and your dh care for the children?

Nanny may well be out of her depth, the change from nursery to working for a family with 4 children under 10 may be too much for her to adjust to in this period of time.

NurseyJo · 31/05/2007 23:43

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NurseyJo · 31/05/2007 23:42

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LynetteScavo · 31/05/2007 23:41

PPH, do you want this nanny working in your house, looking after your children? It doesn't sound like you do. I imagine you will all strugle along for a few months, before someone has had enough, and either she leaves or you sack her. Unless you sort this out now.

PrincessPeaHead · 31/05/2007 23:29

newlife - I don't think I want to mediate with a nanny who has been in the house for a week. If we have problems which are so great they can't be surmounted by a chat, then she is the wrong nanny. I can see mediation working where eg a long term nanny relationship hits a rough patch because eg the mother goes part time and the nanny goes from sole charge to shared ccare, but I don't think it is appropriate at this early stage.

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PrincessPeaHead · 31/05/2007 23:27

Hi everyone. Had a few glasses of wine so beware of typos!

Nurseyjo:
I have a fewquestions if that's okay?

  1. Is she loving and caring- does she offer cuddles and demonstrate an affectionate nature?

I haven't seen her offer cuddles to anyone except the baby who doesn't want them from her! She seems interested in a bit of a detached way rather than loving and caring at the moment.

  1. D you feel that she is getting to know each child as an indivual- finding out what they are interested in and enjoy doing?

Um, to an extent I think so

  1. Does she thin up exciting, stimulating things for your older two to do? At the nursery she would have been responsible for children within a [articular age range- rather than your lovely 4 aged from 1-9. This in itself is a VERY steep learning curve.

She hasn't really done very much with the older two - she has said a few times "lets play a game" and if they ask her to do something eg play football or make bead bracelets then she has done it happily. She hasn't shown that much initiative really, she asks alot what the last nanny did, and she slightly waits to be told what to do by me or asked to do something by the children.

  1. If you had to go away, would you have confidence in her to manage all 4 children? Would you feel happy that they were all safe, happy and well cared for?

Well I'm supposedly going away for 3 days in 10 days time and I'm worried about it. My DH will be here (but working obviously), I'm sure they will be safe and well cared for (in terms of looked after and fed) but I suspect they won't be happy, especially the baby, and I think she might feel a bit overwhelmed.

Oh dear, all that doesn't come out well, does it.

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newlifenewname · 31/05/2007 21:35

This is exactly the type of scenario where I envisaged nanny mediation being useful. I still have this at the end of my business 'to do list' so if you fancy being my second guinea pig then you can always let me come over and try and sort this one out for you! I do behaviour management consultancy and have on occasions worked with nannies for families.

Although a serious offer, this isn't me angling for work as I'm really too busy to get this new venture of the ground right now but a reference would come in handy from anybody willing to try out the service while in its infancy as a business concept.

Offer aside, from the very first post alone it sounds as though although she is 'shouty' and probably not employing the best behaviour management techniques, she maybe does not have a full understanding of your very personal boundaries. For some, the very fact that everybody else is going up one set of stairs demands that this is not a thing to be questioned or quibbled over. For you, this is a situation that does not present any issue and you are happy for your ds to exert his independent decision making skills. Either is fine but what is important that the nanny understands you and your parenting ethos.

Sounds like she doesn't and is unsure about asking for clarification, or she does and cannot find a way to reconcile this with her own thinking.

NurseyJo · 31/05/2007 21:12

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Mercy · 31/05/2007 20:52

OK, she may be used to working in a nursery rather than a home environment but why on earth would that make any difference to how she deals with babies and children.

Surely you treat them the same way regardless of the setting? (Obviously not talking so much re the tidying up aspect)

Agree with Tamum's post.

NurseyJo · 31/05/2007 20:44

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NurseyJo · 31/05/2007 20:43

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Enid · 31/05/2007 20:27

I want to come round

I think my children would like your children

Enid · 31/05/2007 20:26

ditch the bitch

soapbox · 31/05/2007 20:25

PPh it isn't that she is a bad nanny, it's just that she doesn't fit in with your family.

There is nothing to be bothered about - there just isn;t the 'fit'you need to make it work.
The nanny we let go understood that fully - that is was just mismatched needs and moved on quite happily to a better suited position.

I would think hard about the approach that Eleusis suggests because I think it is more important that your children are happy than it is that your nanny is!

From everything you have posted here today, I get the impression that you don;t really think the nanny suits your family. So I would find someone who does]

chipmonkey · 31/05/2007 19:52

Your children sound lovely pph!

PrincessPeaHead · 31/05/2007 18:49

thank you very much everyone

I'm going to show this to DH and have a chat with him and then have a chat to her tomorrow while DD2 is asleep and DS2 is in front of Bob the Builder or something.

I dont have a good feeling about it all, I must say, and I'm usually the first person shouting "trust your instincts" and "there are lots of lovely nannies around, bin this one" on threads like this

nannynick you are quite right - her job is mostly DD2 and DS2, and DS2 is the sweetest, most interesting, thoughtful and funny little thing. The one thing he HATES is being bodily moved from one place to the other - he likes to be in control of himself and I NEVER move him around like that - I ask/tell hm where he needs to be or if necessary turn it into a joke or whatever. But he is a really easy child who LOVES to please and I've practically never had a problem with him being in the wrong place. also he is recovering from an operation and eneeds super-gentle care at the moment.

It worries me, I must say

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Tamum · 31/05/2007 17:50

Oh poor you pph. Your children sound absolutely lovely. I was feeling slightly more generous until I got to their descriptions but now it sounds as though she has to go. The dumping on the floor bit and removal of dd2 (which sounds utterly genuine btw) ring real alarm bells.

TootyFrooty · 31/05/2007 17:44

Perhaps you could show her this thread pph?

roisin · 31/05/2007 17:43

Oh dear, this doesn't sound good at all.

Could she maybe feeling a bit overwhelmed with the first week being with all the children off school, you around, lots of business, etc.? And of course incredibly hard act to follow after your previous nanny?

But to be brutally honest it just doesn't sound as if she's on your wavelength at all, and I can't see it working out to anyone's satisfaction.

SofiaAmes · 31/05/2007 17:43

She sounds like she has a different style of "parenting" than you do. I am a big believer in being strict with my children (they clear their own plates and put them in the dishwasher and make their own beds even though we have a housekeeper). However, I always say please when I am giving out orders and I don't believe in just picking up a child unless they have had several warnings. And who cares which stairway they go up unless you are in a hurry and have already asked them 3 times to go upstairs (doesn't sound like the case with your nanny). I suspect that she isn't going to change because what you are describing is not "bad" behavior on her part, it's just a different way of doing things and a different set of rules and values. Unlikely that she will change those to suit you. Also, I would be very very very wary of a nanny (or any caretaker) who says to my children (or to anyone else) that she is taking a child to be with her so that they can get used to each other.
I would start looking for someone else.

Greensleeves · 31/05/2007 17:42

It doesn't sound good pph

Your children sound lovely and diplomatic, but it does sound as though they are less than keen. They don't deserve to be bellowed at or stopped from playing with their little sister.

I would probably get rid of her sooner rather than later if it were me (not much chance of that, lol )

nannynick · 31/05/2007 17:40

So far you have one side of the story - the view of the children and the hk. So you need to have the chat with the nanny, see how she is feeling - does she think things are going well - talk about what you and the children do not feel is going well. Then at next review, re-evaluate it.

ahundredtimes · 31/05/2007 17:39

Still have the chat though PPH, because she might just have got it a bit wrong and thought she had to go in strong because otherwise the children won't obey her.

Oh dear, as I typed that I realized it wasn't very convincing AT ALL. No, sounds a bit dodgy to me. She'll have them doing press-ups at 4.00 in the morning next, in white shorts and t-shirts, she'll get a whistle - perhaps she'd better go?

nannynick · 31/05/2007 17:38

Seems to me as though this nanny may be wanting to care for a toddler, but not a 3 year old and does not relate well to school aged children - just the impression I am getting.

It's hard, as a nanny my charges are 1 month, 2.5 yrs, 4yrs and 8.5yrs and I don't relate well with the eldest, but we do get along reasonably - even if I won't make him burger and chips every day!

Do you get the feeling that your nanny has a lack of interest in DS2? What does he think? Given the age of your children, I would expect that nanny is there to care mostly for DS2 and DD2 and more supervise DS1 and DD1 before/after school. If nanny is having trouble relating to DS2, then I feel you need to have words and if it does not improve then she will have to go.

Your eldest two don't seem to like her, but they may be missing the last nanny and at the end of the day no one will be the same as the last nanny... any nanny will be different. So use the probationary period and see if new nanny will adjust to the ways of the household - no shouting, saying please and thank you, avoiding being too bossy, etc.

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