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DISGUSTINGLY FILTHY NURSERY...what do I do? (long story, sorry)

41 replies

eachpeachnallyplum · 06/05/2007 23:32

I started a cleaning job this morning, at a nursery and out of school club. I had been to visit it previously and at a quick glance it looked ok. It's a big place, but thought I would give it a go as its good money.The staff are very friendly and when I turned up this morning, I was given my own set of keys and security details. One of the women showed me the cleaning cupboard and made me a cuppa then left me to it. I soon discovered the horrors that lay within. There was a strong smell of urine in the building. There were no rubber gloves, only one duster and no cleaning cloths. The bleach, antibacterial spray and grease remover containers in the cupboard were empty. The mops and buckets were filthy with brown salty sludge. I had to clean them before I could even use them. There were 3 vacuum cleaners. One didn't work, one didn't have attachments, one had attachments but seemed to be spitting out dust all over the place. I soon figured out that the last one was clogged and unclogged it. After a while it started spitting dust out again.

My first job was in the baby room, where I had to pick ground in biscuit and sick out of the carpet, then vacuum it. By the time I had done that I had lost a lot of skin off of my knuckles and had bruises on my fingers. As I was pulling things away from the walls I found the skirting boards were covered in thick dust, so I cleaned them. Cushions and toys had stains and crusty stuff on them. The shelves were very dusty, the Bumbos and swing chair had food and dirt all over them. The window ledges were dirty, bin tops hadn't been wiped, a big brown greasy mess on one of the counter tops had been covered up by a tupperware container and some paperwork. Bits of rubbish had been left in corners and on shelves (wrappers, tissues, etc). There was a bag of compost in the sleeping room that had spilled onto the floor. It took me 2.5 hours to get the baby room to what I would consider to be clean enough for any of my children, or my mindees.

EVERYTHING FELT STICKY
I went into the next room and found a potty on top of a counter, which had obviously been emptied but not cleaned, as it had a salty residue and smelt strongly of urine (my eyes were watering); a nappy wrapper, complete with nappies and streaks of brown on the outside of it, also smelling strongly.The wooden bead toys were sticky and the beads were black with grime. More dirty window ledges, walls, some food behind a cupboard on the floor..

As I moved down the corridor the toys on each side were dirty. Little People toys with black sticky stuff on them look awful...and most of the other toys too.

The kitchens weren't too bad, although the lack of cleaning supplies was pissing me off a lot, as I had spent lots of time figuring out what I could use instead. Found industrial size kitchen cleaner bottle with pump (not with all of the cleaning stuff) and used that for pretty much everything.The children's toilets were gross. Someone had obviously put something in them to clean the bowls, but underneath and round the back were disgusting, there were dirty used toilet brushes on the floor next to them, the training seats and steps had sludge on them, another dirty potty was on the floor...

At this point, after being there just over 5.5 hours, I decided to call it a day, left a message telling them how much I had done and why I hadn't done more and went home. It was supposed to be a 5 hours job. I had not cleaned 2 main rooms at all, or the staff toilet. I had only vacuumed and mopped one other room. I had managed the office, foyer, baby room, kitchens, hallways, toddler room and kids toilets and that was it.

I would not send a child of mine there. I would not send a dog there (not that I have a dog). I was appalled by the level of dirt, and shocked that they would ask someone to do the job without providing the proper cleaning products and surprised that they would want anyone to see how bad it was.

So, my questions are: a) do I go back there next weekend? b) do i report them?
I almost feel like I should go back because I want the place to be clean. DH says that is not my responsibility and that I should tell them that I am not coming back. But the woman who showed me around and trusted me with keys was friendly to me and obviously knows that it needs sorting out..she mentioned about what if Ofsted were to turn up..

OP posts:
Are your children’s vaccines up to date?
MrsSpoon · 06/05/2007 23:55

After the worrying time felt locally in this town after an E coli outbreak at a nursery I would be inclined to report them too (however you may prefer to do this anonymously). The shockwaves of that outbreak were felt right across all nurseries and Schools and affected many families.

eachpeachnallyplum · 06/05/2007 23:51

also because molly maids can bring a team of people in with all the right cleaning things needed.

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PinkChick · 06/05/2007 23:51

report them! stright away.resign and say nothing to your employer about it, then they cant warn nirsery..get ofsted/envrio health round sharpish!

TheArmadillo · 06/05/2007 23:50

that sounds like a good idea. It seems that it needs a deep clean before any maintaining work can be done.

eachpeachnallyplum · 06/05/2007 23:49

No, not waffly, that's fine. I don't think they have had a weekend cleaner before. What I think I might say to them is that they shnould get a professional cleaning company (molly maids?) to come in and do an initial deep clean, then they can use me and the other cleaner (I don't know her) to maintain it.

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eachpeachnallyplum · 06/05/2007 23:46

I haven't seen them to talk to since they gave me the keys this morning. The woman that owns the place is apparently in Rome at the moment. I couldn't tell them that I am considering reporting them. I am too much of a scaredy cat. I did leave a message outlining my issues with mops, cleaning things and dirty potties etc.

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pinkspottywellies · 06/05/2007 23:45

Perhaps they've had a problem with the previous weekend cleaner and the one in the week is doing as much as she can in the time available - ie kitchen, toilets, quick once over on the floors. Could you discuss your concerns with the manager. She might realise how bad it was and that's why they've got you. Perhaps they could give you or someone else extra hours to get it up to scratch, and talk to the weekday cleaner about exactly what she is expected to do. If you talk to her and it stays unacceptable then report them.
(Sorry bit waffly, it's late)

Nikki76 · 06/05/2007 23:43

Couldn't you carry on and report them annonomously? I couldn't leave knowing that it would get filthy again but thats just my personal feeling about it

TheArmadillo · 06/05/2007 23:42

Have you told them all this? That their cleaner obviously isn't enough and that you are seriously worried/angry about the disgusting state of the nursery and are considering reporting them?

I would make it clear that you require proper cleaning products. MAybe they don't know there isn't enough as the other cleaner might be slack and not asked for more.

Whether you continue the job is up to you. YOu can always change your mind later if you continue now.

eachpeachnallyplum · 06/05/2007 23:42

Can you make an anonymous complaint to Ofsted?

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eachpeachnallyplum · 06/05/2007 23:41

I am not that desperate, so not having the money wouldn't be a problem, but I don't like letting people down and it felt nice to get the baby room spotless today. It felt safe in there when I had finished.

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eachpeachnallyplum · 06/05/2007 23:37

apparently they have a cleaner who does 2 hours a night during the week. tbh i can't see that she does anything at all!

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Pimmsontherocks · 06/05/2007 23:37

If i was you and wasn't desperate for the work i would report them!

TheArmadillo · 06/05/2007 23:36

could you report it to Ofsted?

I wouldn't like to send my child to a nursery that filthy.

I think the health risk would make it important enough to report.

Nikki76 · 06/05/2007 23:36

I would report them to be honest - if you were cleaning a restaurant that had disgusting standards, there would be no qualms about reporting them and I think its the same with a nursery tbh. They are getting paid by parents to provide a clean, safe environment for their children and its so wrong that they aren't doing it

I would feel like going back as I would worry about the place being kept clean for the kids and would feel guilty if wasn't doing it - iyswim?

misdee · 06/05/2007 23:35

is it only cleaned at weekends? or do other cleaners do after the nursery shuts each day?

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