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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Can I run something by the nannies on here please...

79 replies

OuchyMcOuch · 27/10/2014 15:13

Our nanny's usual hours are 1430-1930 three days a week. I texted her last week to explain what our arrangements were for half term this week, explaining that my kids were staying with my mum and dad last night and they'd be dropped off back at ours at around 3pm today.

On Friday evening my mum was called by the hospital treating her for a knee injury saying they had a cancellation on an appointment and could she come in for 3pm today (Monday). I duly texted our nanny on Saturday, and Sunday to ask if she could make sure she was at ours for 1430 (ie her contracted start time) so my parents could drop the kids off then. She didn't reply all weekend so I texted her this morning, and called her twice, only to get voicemail.

My parents dropped my kids back at our house and waited until 1445 and our nanny still hadn't turned up, they couldn't miss the appointment so they left, taking the kids with them to hospital.

Am I wrong to be angry that our nanny hasn't been in touch or even contactable all weekend and today? Do you respond to messages from your employers at the weekend/on your days off or is it unreasonable for me to expect to be able to get in touch with a nanny we employ?

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OhReallyDear · 27/10/2014 15:50

You are fuming about your nanny not being contactable when she is not working for you? Wow. What if she wants to live without her phone for three days?

Poor nanny. She was nice enough to be flexible.

LittleBairn · 27/10/2014 15:41

Forgot to add your nanny isn't obliged to be contactable at the weekend. Now I was during my time as a nanny but like an other employee her weekend is her own.
If I was regularly called and emailed by my boss at weekends I would resign.

LittleBairn · 27/10/2014 15:38

Regardless of her contracted time you made other arrangements with her then changed it last minute, you should have honoured your agreement .
So she wasn't neccessarily wrong but she should have accepted your calls. For that I would have a word with her, communication is an important skill for a nanny.

If her phone really did break then how would she know you called? Unless you emailed her but you didn't mention in your post.

OuchyMcOuch · 27/10/2014 15:32

Finally tracked her down... She'd broken her phone but she has an email address for me so she could have contacted me to say my phone is broken etc....

Am I wrong to be fuming about this?

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