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Paid childcare

Discuss everything related to paid childcare here, including childminders, nannies, nurseries and au pairs.

Au pair just quit...

69 replies

sometimesinthefall · 22/10/2014 11:51

Just that, really. She was great until last week and then things went from bad to worse. Having had trouble with our last three au pairs, clearly some adjustments are needed. The post is very easy - mainly after-school pick ups and holiday care for two well-behaved kids, nice town with a big au pair community - but I find the girls are inclined to ask for unreasonable things rather than enjoy what is on offer. I feel sometimes that this is a free for all and many of them are just looking to get as much as they can (the previous one mainly enjoyed a 5-month jolly on the local bar scene). Our soon-to-be-gone au pair has complained that she wasn't allowed to work in her free time (due to the NI implications for us; she never made it clear that it was important for her), that she didn't have use of the car (the insurance quote for her came back at 3,000 and it was not indispensable) and that we didn't chip in for her English classes (I simply forgot!!). She also seemed very upset when we asked her not to bring in friends during her work hours. Any practical advice as to how to make a better start next time - except not forgetting money I promised?

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meadowquark · 27/10/2014 11:56

OP I am in awe that aupair cost is 1000 for you what is effectively 10 hours a week?
I pay 90 to my aupair and 5 monthly phone cheapest giffgaff deal, for 25 hours a week. I switched food shopping from tesco to Aldi, so my shopping bills only decreased  Dont know about electricity/gas consumption yet. Overall should nicely fit within 450-500. He pays for his English classes and transport (his own use). He seems happy enough.
Good luck with finding a new aupair. Dont listen to those who try to blame you on here, but rather be clear with your next contract (but do you really need an aupair??).

MiscellaneousAssortment · 27/10/2014 11:41

Oh Lordy, what an awful and yet ridiculous end to the issue! Poor you, how are you coping?

OVienna · 26/10/2014 14:07

The whole point of having an au pair is to have coverage for the 'big holidays' and any sensible one, unless you have a mad job description, would realise this is part of the deal. Of course they dont all expect to bugger off at these times but you do have to up the rate for the extra time and ensure that you are giving them paid leave during time with you. There is a calculator on line to help you work out what they're entitled to.

FlorenceMattell · 26/10/2014 12:47

Sorry for your predicament OP
I think employing an au pair to do 10 hours weekly and 40 in holidays is reasonable when you average out, but in practice unlikely to work.
Most will happily work term time then leave before big holidays I would have thought.
I think a nanny would suit you better. As others have said might suit a childcare student. You might have to cover morning school run but possibly could find someone after school, babysitting and holidays.

IAmASkeletonLover · 25/10/2014 21:59

Sounds like you and your neighbour need a nanny share.

LightTripper · 25/10/2014 21:50

Oh my goodness, drama!! Shock Shock Shock

Hope you have better luck next time and the new approach pays off!

sometimesinthefall · 25/10/2014 15:57

Ha, so true, Miscellaneous.
So, I had apologised profusely for all my mistakes and misunderstandings, gave her the money I had promised, found a new au pair very quickly and did my best so she could get back home asap. We had just asked her to stay for another week (half term)... And she ran off last night in secret, leaving a note saying that she was 'no longer enjoying it'. She took with her the neighbour's male au pair (long story); my neighbour is a single mum who travels a lot, so she's nicely stranded too.
Thanks all for all the great advice this week; I have definitely approached things very differently with our incoming au pair. I also feel better that... How to put this...I may not be the only one to blame in this.

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MiscellaneousAssortment · 25/10/2014 14:19

I would set v clear expectations right up front, making sure everyone knows these are non negoiable and just the way life will be

Eg house 'rules', job description, contract w hours & holiday explicit + benefits, and a daily/ weekly schedule

It's so much easier to maintain rules & standards rather than change them afterwards

When screening candidates, don't take what they say as pure truth. People can have really unrealistic ideas of thenselves and what they will feel like / be like in certain circumstances. Eg when they happily agree with things that you yourself would have a problem with eg oh yes I'll get on a night bus at 3am and walk one mile cross country every Monday & Wednesday for a year so i can see my friends. Oh yes that will be great.

Greyhound · 23/10/2014 15:57

I agree with those who say you need to be really clear with the au pair about what you want from the arrangement.

I don't think getting ready to go out and leaving as soon as you return is unacceptable, nor is sleeping late on her days off. You specify that she was hungover - do you disapprove of her drinking too much?

Most au pairs would probably expect use of a car but if that wasn't the arrangement and she knew that, then fair enough that you didn't allow her to use it.

I don't think it's great that you 'forgot' the English lessons. Why did that happen?

sometimesinthefall · 23/10/2014 14:49

Thanks OhReallyDear - hadn't thought this was an option, but will look into it!

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OhReallyDear · 23/10/2014 13:45

I am sure some nannies would be happy with the afterschool/babysitting + full time school holidays. Maybe a student? You should give it a try ;)

sometimesinthefall · 23/10/2014 12:07

And these big holiday weeks are about 4 weeks in the entire au pair year as they are not here over the summer, have 2 weeks at Christmas and Easter etc.

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sometimesinthefall · 23/10/2014 11:53

Thanks for the constructive comment, SoonToBe. Are you having a bad day? I never said au pairs are the problem, I came here to ask for practical suggestions as I know I've made mistakes.
The different holiday arrangements have always been very clear and this is fairly standard for many au pairs, especially as it very rarely works out to be 40 hours, with holiday clubs, playdates and grandparents helping. A standard au pair 'contract' is 20 hours per week and on average mine are still well under it.

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SoonToBeSix · 23/10/2014 11:39

The problem appears to be yourself, op not your au pairs.

Artandco · 23/10/2014 11:35

Ah that's different. You say they hardly do any work, only 10 hrs a week etc. But actually they are working x4 that half the year during holidays

sometimesinthefall · 23/10/2014 11:23

As citytocountry and schlafenfreude said, the £1000 estimate for the package includes what the rental price of the room would be (I live in an expensive place!), entertainment, the phone, food... I suspect it's a conservative estimate actually. I am not saying that we 'pay' the au pair £1,000 a month of course.
I agree it's perfectly fine for an au pair to work outside her family working hours but it can't be taken for granted that it will be an option - again it's something to do with expectations and setting them out clearly. Lesson learnt.
As for the car - I agree it was a mistake but the contract did say clearly that it would be for work use only (having had the joys of previous au pairs emptying a full tank in a week on personal use only), everything is perfectly doable by foot, so yes - poor communication but not the end of the world.
I'd definitely be interested in a nanny but realistically no one is going to agree to work 10 hours/ week during term time, 40 hours/ week during holiday time, babysit and have a far degree of flexibility too - for less than £500 a month. Or if you find her, please send her my way!

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citytocountry · 23/10/2014 10:36

The nanny vs au pair question is very interesting if you only need limited childcare.

I currently have an au pair. The direct costs are probably more like £700 pcm (pocket money, food, car insurance, gym membership, phone bill).

The "savings" to our au pair of having free lodgings are probably c. £600 pcm (the cost of a double room per month in Zone 3, London).

Which means our au pair has a package worth about £1300 pcm.

Next year I can manage with after school only childcare for 4 days a week - say 3pm to 6pm = 12 hours.

16 hours x £15 = £240 p.w. or £780 a month.

So, my out of pocket costs would be the same(ish). On the one hand I get my house and spare room back. However, I also like having (good) au pairs for the cultural exchange, flexibility and occasional babysitting. Bad au pairs are a nightmare though, more so than bad nannies as you have to live with them.

I'm not sure what the answer is yet Smile

JubJubBirds · 23/10/2014 10:34

True that lots of nanny's don't often babysit but it isn't impossible to find a nanny to only do after school care. Especially if they've got another 'mornings' job on at the same time with another family. It might be worthwhile advertising it on childcare.co.uk or simillar just to see what responses are like.

schlafenfreude · 23/10/2014 10:29

It may well be a total cost including food and bills hike. £100 pocket money a week is £400 give or take, plus food for another adult £150 a month depending what you buy and what she eats, electricity has gone up £40 a month with our current au pair, mobile phone we provide costs us £20 a month. If you take her out once a month on a day trip or for a meal or include her in a takeaway that's £20 or so, and we tend to do that 2 - 4 times a month so I effectively budget £100 on entertaining. Then if the OP is contributing to the English course it might explain the rest.

A nanny may work out cheaper but finding an after school nanny is a pain, they don't babysit and the OP says she like the cultural exchange aspect. I think communication rather than the set-up itself is at fault here.

JubJubBirds · 23/10/2014 10:13

Is there something putting you off using a live out nanny apart from what you originally imagined the costs to be?

Blondeshavemorefun · 23/10/2014 10:11

If you really only use 10hrs a week then get a nanny - certainly won't cost you £1000 a month - seems slightly Ott !!!

If you offer something rather paid lessons or a car you need to follow through. So check Insurance first or have an older person over 25

If your child was asleep whats the problem
In ap getting ready to go out?

In her spare time - a lot of 10hrs a week - course she will want to earn extra money or go out

OldCatLady · 23/10/2014 09:38

I agree it would be A LOT cheaper to hire a professional nanny?

But I suspect there may be a little bit of exaggeration in your £1000 p/m estimation.

FlappertyFlippers · 22/10/2014 19:47

Hi, do you have a really clear and detailed contract with hours, duties, expectations, etc in it?

I don't actually think age is a huge factor in finding a fabulous au pair, we currently have a fantastic one who is20 years old but seems incredibly mature and competent for her age (far more than I was at 20!), however we have also had a 26 year old who was ok, but not fantastic. However I'd check that they have spent at least a year living out of their childhood home so they are aware of housework, etc.

I think that the reason they are coming to the uk is far far more important than their age. It turned out that the 26 year old had recently split up from her long term boyfriend and was just looking for a way to escape her life back home, she was moody, unmotivated and a trial to live with ( luckily she was a summer au pair only on a 3 month placement, but we were all relieved when she left). Our current au pair speaks excellent English but is very keen to polish it to perfection, and the best way for her to do this is to live in the uk.

I'd also recommend looking for au pairs who have younger siblings (who are around the age of your dc) so that they are used to playing with kids of that age.

Artandco · 22/10/2014 18:46

£1000 a month for an au pair working 10 hours a week? Surely is cheaper to pay a live out nanny.

Pay live out nanny £15 an hour, still only £150 a week, or £600 a month. Save £400 and get house back

sometimesinthefall · 22/10/2014 18:32

Thanks, ladies. Lots of practical advice here, which is much appreciated, starting with managing everyone's expectations and especially my own. Looking above a certain age and a certain profile is a great idea too. I have thought about getting a childminder or a nanny but I do like the au pair system for its flexibility and above all, the cultural exchange. There are many great au pairs out there - had several before but not lately, and clearly haven't brought the best out of them either.

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