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AIBU to be annoyed that Sitters have taken me off their register for not understanding the mother whose children I was suppose to be looking after??

55 replies

bump6 · 09/09/2011 21:10

Hi, I have worked for sitters for years and have never cancelled a booking, until today!! I called the mother to confirm I was still needed to sit tonight.
She is Chinese and I could barely understand what she was saying to me and she couldn't even give me directions to her home, I found myself saying pardon to everything she said, which in the end makes me feel rude! I just about got after 4 attempts that she lives near a book shop!!!
I rang sitters to explain that I wasn't happy to be sitting for someone who I couldn't communicate with! was asked what I expected sitters to do!!
I said what happens if the children's english is poor too!! again not much response. I asked if she would feel happy to go and she said she didn't know. I mentioned that I hadn't been feeling 100% all day and am also 6 months pregnant but hadn't cancelled as it isn't in my nature to let people down, but wasn't comforatable with the booking. So cancelled.
Sitters called back to say they had spoken to the lady and nothing wrong with her English(feel like I am being accused of lying!), really didn't know what I was talking about so therefore not a good enough reason to cancel, as also not 100% and pregnant then not able to do job, so therefore have taken me off the register! Would like to say that I have been able to work my normal hours this week as a nanny even though not feeling fab(just cold symptoms) so thought that just sitting I would be more than ok.
Really think this over the top! but would appreciate any thoughts on this.
Sorry its such a long ramble!!

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redglow · 09/09/2011 21:35

She sounded strange Gastonladybird, but you could have asked for a different sitter. What annoys me is that the client can cancel at the last minute and you get nothing when you have cancelled all your plans.

Gastonladybird · 09/09/2011 21:31

I stopped using them after I got feeling last sitter we used was doing an audit on us- I think she asked how much we earned

ChristinedePizan · 09/09/2011 21:27

I use Sitters a lot and I am really sorry to hear they have treated you so badly :(

I will rethink using them if this is how they treat people, it's absurd

bump6 · 09/09/2011 21:23

Exactly!! wanted to ask about parking too as she lives in a flat but didn't feel able to as couldn't even understand where she lived!!
I have had clients cancel their bookings before or reduce the hours and we are suppose to be ok with that!! despite not accepting invites to dinner etc!!

OP posts:
redglow · 09/09/2011 21:17

I think you did the right thing If you could not understand where she lived how could you get there?

Sitters seem to care about the clients and not their sitters.