New Airbnb rules

All that bullshit is why I have stayed in Airbnb zero times

They charge the same as hotels where I don't have to end my stay by cleaning up after myself so I don't see anything wrong with it. Will be a pain for the owners and they will probably increase their proice though.

It’s fair enough, the cleaning charges are often pretty expensive and some hosts are quite unreasonable in what they demand from cleaning. Hopefully most decent guests will still clean up after themselves.

It’s fair enough, the cleaning charges are often pretty expensive and some hosts are quite unreasonable in what they demand from cleaning. Hopefully most decent guests will still clean up after themselves.

I think it’s good, that’s what the cleaning fee should cover. If they want guests to do it, they shouldn’t be able to charge the cleaning fee too.

I like the idea, because coupled with the 10am leave time, I end up rushing round on the last day of my holiday cleaning up and reading pages on what to do with bins, then panicking I’ve done it wrong. They charge for cleaning anyway!! Even after they’ve asked you to leave it spotless. I like the idea of not having to think about it.

Great policy. I stay in several airbnb (or other holiday cottages) per year and think it's disgusting that we pay an absolute fortune for these places but are expected to do what essentially we are paying for. I always leave them clean and tidy and I always wash up and put the dishes away. But anything else? Nope!

I'd be interested to hear from owners:

Why do you want us to strip the beds?
Why do you want us to empty the bins?

Surely both of those are bog standard elements of cleaning. You wouldn't do either in a hotel so why in a holiday let?

I've read some hosts in the US were charging very high cleaning fees in addition to a list of chores, may have come from that.

Good. You’re paying a fortune to stay there and a cleaning fee. Why should you be expected to clean up like you’re at home! Fair enough don’t live like a pig but it was a piss take. Hotels aren’t any more expensive these days even a family room so I’d rather do that while the kids are young.

the only time I ever stayed in an Air b n B the host went ballistic as we used an extra towel, and created too much rubbish. All bagged and disposed of by the way, as requested. Anything to make it less attractive is a good thing! They are terrible for locals and cities.

I do think washing up your own pots and pans is reasonable. Stripping beds and removing rubbish is not.

Excellent news. Last time I stayed in one it kind of ruined the last day as I spent half the time rushing round with a bloody hoover and emptying the dishwasher and so on. Way too stressful for the money paid.

That's why I pick a budget hotel over Air B n B any day. The two Air B n Bs I stayed in in Italy sent cleaners in every day.

Quite so. Especially as they charge for cleaning anyway.

I don’t object to putting breakfast plates in a dishwasher and switching it on before we go, and would also do my own washing up during a self catering stay. But the thing is, hosts shouldn't be relying on random guests washing up ability. They ought to be at minimum checking all crockery that's in the cupboards anyway.

I don’t mind the rules, can understand the sheet washing as I think that’s because if they have a cleaner in, they may not be able to turn around the sheets in an hour, so that way they only need to dry them.

Personally the ones I feel really uncomfortable with are the ones with lots of personal possessions, which I suppose is how it’s meant to be as they’re meant to be people renting out their home? Still don’t like it

These changes seem reasonable (and needed because some hosts were taking advantage) except for not being allowed to ask a guest to do the washing up. It’s not allowed as a rule or even as a request. All a host can do is request guests place dishes in the sink. I find that a bit odd.

It’s not like a cleaner would usually do washing up, or be there to do it multiple times a day throughout a guests stay. Most guests will still do their washing up but much like hosts have taken advantage of guests, there will be guests who do the same using every pot pan and plate in the property, leaving it to the cleaner to sort. It could easily mean a cleaner isn’t able to complete changeover in time.

I do not stay in airbnbs anymore. They are always dirty, always insane rules and I am not stripping beds while paying £200 a night + booking fee + cleaning fee.

*I'd be interested to hear from owners:

Why do you want us to strip the beds?
Why do you want us to empty the bins?

Surely both of those are bog standard elements of cleaning. You wouldn't do either in a hotel so why in a holiday let?*

The thing is, every airbnb is different. That's sort of the point (well, it used to be). I have been running 4 apartments on Airbnb for 15 years. I take a 10€ cleaning fee per apartment, per stay, to cover my costs. I do not expect guests to clean anything or strip any beds - basically if they put their rubbish in the correct bins (clearly labeled) and wash their own dishes, it's awesome. I will be cleaning everything else anyway.

I have also been a guest at various airbnbs over the years, and I have never done more than pick up the rubbish and wash the dishes - basically left it tidy and "ready to clean" which is what I like as a host - and I have never had any issues.

I fully understand there will be batshit crazy hosts out there (as indeed there are crazy guests) because the whole organization has got so huge and charmless compared to how it started out... But I do think the vast majority are not like that, and there is a lot of anti Airbnb propaganda that makes it sound a lot more dramatic than it really is, most of the time.

For emptying the bins, the new rule is that they can’t require you to take rubbish “offsite” - apparently some places were asking people to take rubbish home with them.

I’d assume they can still ask you to empty the bins and put it in an outside bin at the house.

This has been why I avoid air bnb. It was a system that made sense when it first started - you were paying a low price to stay at someone's house and part of that deal was to help the owner by tidying up as if you were a house guest. It ceases to work (and why i now use hotels or rental agents) when you are paying both hotel level costs per night plus a cleaner fee. AND you still run the risk of the owner complaining if they feel you haven't done what they expected! Its why Ive been avoiding AirBNB for past 10 years.

I manage 3 Airbnbs. I don’t actually ask people to do anything when they leave (and I don’t want people to strip beds as when they do it’s usually because they are trying to hide a stain that I need to pre treat). However I do hope they would start the dishwasher before they go as the cycle might not be finished by the time the cleaners leave otherwise. Over 90% of the time they do at the moment. I am concerned that the publicity round these new rules gives guests the idea that they can just leave whatever mess they want and hosts will no longer to be able to give them a bad review on it (they are changing the review categories). Airbnb has gone too far with this I think

I have never stayed in an air bnb but they are basically holiday cottages aren’t they. I remember when it was more about sofa surfing or being a guest in someone’s house. They have further decimated local housing stock in the idyllic area I grew up in along with second homes.

We have properties we rent out as airbnbs and don’t ask for anything to be done. If guests have washed the sheets or put the dishwasher on, our cleaner always does it again anyway as we’ve had people wash sheets with no detergent or put the dishwasher on with no tablet in

I have never, ever been able to understand why people stay in them instead of hotels. How is it a holiday if you’re cleaning the bloody house. I am unable to understand how they are so popular. Premier Inn is cheaper and requires nothing from guests.